
Votre imprimante laser HP Color LaserJet Enterprise CP5525, CP5525N, CP5525DN, CP5525XH
est en panne ?
Notre technicien peut intervenir sur site
pour la dépanner.
Nos spécialistes sont en mesure de prendre en charge toutes les pannes :
Indiquez-nous la panne rencontrée pour obtenir un diagnostic.
- Défauts d’impression (traces, points, traits...)
- Bourrages papier (départ papier, feuille froissée en accordéon...)
- Message ou code erreur
- Fuite de toner
- Bruit anormal
- Panne électronique
- Paramétrage
- Accessoire
- Pièce détachée
- Machine complète
... ou le code erreur qui s'affiche sur l'écran de votre imprimante.
Codes erreur rencontrés fréquemment sur l'imprimante
HP Color LaserJet Enterprise CP5525, CP5525N, CP5525DN, CP5525XH
Le code affiché sur votre imprimante est plus long que celui indiqué dans cette liste.
Par exemple si l'écran de l'imprimante indique un code 13.00.02, nous ne retenons que le début du code, c'est à dire 13.
Le code 13 renvoie à un type de problème, les chiffres qui suivent pouvant apporter une précision.

Code erreur 10 : Problème de mémoire consommable, puce HS
Code erreur 13 : Bourrage papier
Code erreur 41 : Format de papier inattendu
Code erreur 49 : Format de fichier incorrect (pdf ou autre) ou pb de firmware
Code erreur 50 ou Erreur Station fusion ou Remplacer kit de maintenance : Problème de four (kit de maintenance)
Code erreur 51 : Panne de moteur laser
Code erreur 57 : Panne de ventilateur
Code erreur 59 : Panne de moteur
Tableau de tous les codes erreur de la HP Color LaserJet Enterprise CP5525, CP5525N, CP5525DN, CP5525XH
- code :
10.0X.Y0
- affichage :
10.0X.Y0 Supply memory error
- description :
The product cannot read or write to at least one print cartridge memory tag or a memory tag is missing from a print cartridge.
Memory error • 10.00.00 Black print cartridge • 10.01.00 Cyan print cartridge • 10.02.00 Magenta print cartridge • 10.03.00 Yellow print cartridge
E-label missing • 10.00.10 Black print cartridge • 10.01.10 Cyan print cartridge • 10.021.10 Magenta print cartridge • 10.03.10 Yellow print cartridge
- code :
10.22.50
- affichage :
10.22.50
- description :
The transfer kit life was reset above the order threshold. A new ITB was installed.
- code :
10.22.51
- affichage :
10.22.51
- description :
The transfer kit life was reset above the replace threshold. A new ITB was installed.
- code :
10.22.52
- affichage :
10.22.52
- description :
The transfer kit life was reset above the reset threshold. A new ITB was installed.
- code :
10.23.50
- affichage :
10.23.50
- description :
The fuser kit life was reset above the order threshold. A new ITB was installed.
- code :
10.23.51
- affichage :
10.23.51
- description :
The fuser kit life was reset above the replace threshold. A new ITB was installed.
- code :
10.23.52
- affichage :
10.23.52
- description :
The fuser kit life was reset above the reset threshold. A new ITB was installed.
- code :
10.23.70
- affichage :
10.23.70 Printing past very low
- description :
The product indicates when fuser kit is very low. The actual remaining fuse kit life might vary. You do not need to replace the fuser kit at this time unless print quality is no longer acceptable.
- code :
10.XX.34
- affichage :
10.XX.34 Used supply in use
- description :
The indicated cartridge is used.
• 10.00.34 Black print cartridge • 10.01.34 Cyan print cartridge • 10.02.34 Magenta print cartridge • 10.03.34 Yellow print cartridge
- code :
10.XX.40
- affichage :
10.XX.40 Genuine HP supplies installed
- description :
More than one genuine HP print cartridge has been installed.
• 10.00.40 Black print cartridge • 10.01.40 Cyan print cartridge • 10.02.40 Magenta print cartridge • 10.03.40 Yellow print cartridge
- code :
10.XX.41
- affichage :
10.XX.41 Unsupported supply in use
- description :
The indicated print cartridge is for a different product.
• 10.00.41 Black print cartridge • 10.01.41 Cyan print cartridge • 10.020.41 Magenta print cartridge • 10.03.41 Yellow print cartridge
- code :
10.XX.70
- affichage :
10.XX.70 Printing past very low
- description :
The product indicates when a supply level is very low. The actual remaining print cartridge life might vary. You do not need to replace the print cartridge at this time unless print quality is no longer acceptable.
• 10.00.7010.00.70 Black print cartridge • 10.01.70 Cyan print cartridge • 10.02.70 Magenta print cartridge • 10.03.70 Yellow print cartridge
- code :
13.00.00
- affichage :
13.00.00
- description :
Generic jam event code.
- code :
13.A3.FF
- affichage :
13.A3.FF
- description :
Power on jam at the Tray 3 feed sensor.
- code :
13.B2.9Z
- affichage :
13.WX.YZ Jam below control panel
- description :
Page at duplex switchback jam. Z = the source tray number
- code :
13.B9.CZ
- affichage :
13.WX.YZ Fuser wrap jam
- description :
Fuser wrap jam This jam occurs when the paper disappears from the fuser output sensor before a designated amount of time after the paper reached the fuser output sensor (It is determined that the paper is being wrapped around the fuser roller). Z = fuser mode • 1 = Normal auto sense • 2 = Normal non-auto sense • 3 = Light 1 to 3 • 4 = Heavy 1 • 5 = Heavy 2 • 6 = Heavy 3 • 7 = Glossy 1 • 8 = Glossy 2 • 9 = Glossy 3 • A = Glossy film • B = Transparency • C = Label • D = Envelope 1 to 3 • E = Rough • 0 = Photo 1 to 3‚
- code :
13.D3.DZ
- affichage :
13.D3.DZ
- description :
Late to duplex re-feed jam Z = fuser mode
- code :
13.WX.EE
- affichage :
13.WX.EE
- description :
This jam occurs when a door is opened during printing.
• 13.AA.EE Tray 3, 4, or 5 door open • 13.AB.EE Tray 4, 5, or 6 door open • 13.BA.EE Front door open • 13.BB.EE Right door open
- code :
13.WX.FF
- affichage :
13.WX.FF
- description :
Power on residual paper jam This jam occurs when the paper exists at any of the paper path jam sensors at power on or door close. Due to the current FW timing requirements, the affichageed jam code is always 13.FF.FF, only the event log will have 13.WX.FF
• 13.B2.FF Registration sensor - PS5 • 13.B4.FF Loop sensor - PS7 and PS8 • 13.B9.FF Fuser output sensor - PS6 • 13.A3.FF Tray 3 feed sensor - SR1 • 13.A4.FF Tray 4 feed sensor - SR1 • 13.A5.FF Tray 5 feed sensor - SR81 • 13.A6.FF Tray 6 feed sensor - SR91 • 13.FF.FF Multiple sensors
- code :
13.WX.YZ
- affichage :
13.WX.YZ Fuser area jam
- description :
• 13.B9.AZ Stopped at fuser jam This jam occurs when the paper stays at the fuser output sensor for a designated amount of time after it has reached the fuser output sensor. Z = fuser mode • 1 = Normal auto sense • 2 = Normal non-auto sense • 3 = Light 1 to 3 • 4 = Heavy 1 • 5 = Heavy 2 • 6 = Heavy 3 • 7 = Glossy 1 • 8 = Glossy 2 • 9 = Glossy 3 • A = Glossy film • B = Transparency • C = Label • D = Envelope 1 to 3 • E = Rough • 0 = Photo 1 to 3
• 13.B9.DZ Z = the source tray number This jam occurs when the paper does not reach the fuser output sensor in the designated amount of time. • 13.E1.DZ Z = fuser mode This jam occurs when the paper stays at the fuser output sensor for a designated amount of time after it has reached the fuser output sensor.
- code :
20.00.00
- affichage :
20.00.00 Insufficient memory
- description :
The product has experienced a memory error. You might have tried to transfer too many fonts or macros.
- code :
21.00.00
- affichage :
21.00.00 Page too complex
- description :
The page decompression process was too slow for the printer.
- code :
32.1C.XX
- affichage :
32.1C.XX
- description :
NVRAM backup/restore error
- code :
32.21.00
- affichage :
32.21.00
- description :
Corrupt firmware in external accessory
- code :
40.00.01
- affichage :
40.00.01 USB I/O buffer overflow
- description :
The USB buffer has overflowed.
- code :
40.00.02
- affichage :
40.00.02 Embedded I/O buffer overflow
- description :
The product has experienced a JetDirect buffer overflow.
- code :
40.00.03
- affichage :
40.00.03 EIO buffer overflow
- description :
Too much data was sent to the EIO card in the specified slot (x). An incorrect communications protocol might be in use.
- code :
40.00.04
- affichage :
40.00.04 Unsupported USB accessory detected
- description :
The connection between the product and the USB device has been broken.
- code :
40.00.05
- affichage :
40.00.05 Embedded I/O bad transmission
- description :
The USB device has been removed.
- code :
41.02.00
- affichage :
41.02.00 Error
- description :
A beam detected misprint error.
- code :
41.03.YZ
- affichage :
41.03.YZ Unexpected size in tray <X>
- description :
The product detected a different paper size than expected.
• Y = 0 Size mismatch. Detected media is longer or shorter than expected. • Y = A Size mismatch. Detected media too long. • Y = B Size mismatch. Detected media too short. • Z = 1 Source is Tray 1 • Z = 2 Source is Tray 2 • Z = 3 Source is Tray 3 • Z = 4 Source is Tray 4 • Z = 5 Source is Tray 5 • Z = 6 Source is Tray 6
- code :
41.05.YZ
- affichage :
41.05.YZ Unexpected type in tray <X>
- description :
The product detected a different paper type than expected.
• Y = 0 (expected type) Unknown • Y = 1 (expected type) Normal media • Y = 3 (expected type) LBP OHT • Y = 4 (expected type) Glossy media • Y = 5 (expected type) Gloss film • Y = 6 (expected type) Non-assured OHT • Y = 7 (expected type) Heavy media • Y = 8 (expected type) Light media • Y = 9 (expected type) Rough media • Y = A (expected type) Extra heavy glossy media (glossy media 3) • Y = B (expected type) Heavy glossy media (glossy media 2) • Y = C (expected type) Heavy media 3 • Y = D (expected type) Heavy media 2 • Z = 1 (detected type) Normal media • Z = 3 (detected type) LBP OHT • Z = 4 (detected type) Glossy media • Z = 5 (detected type) Gloss film • Z = 6 (detected type) Non-assured OHT • Z = 7 (detected type) Heavy media • Z = 8 (detected type) Light media • Z = 9 (detected type) Rough media • Z = A (detected type) Extra heavy glossy media (glossy media 3) • Z = B (detected type) Heavy glossy media (glossy media 2) • Z = C (detected type) Heavy media 3 • Z = D (detected type) Heavy media 2
- code :
41.07.YZ
- affichage :
41.07.YZ Error To continue
- description :
A media transportation error has occurred.
• Y = 0 Photo media 1, Photo media 2, Photo media 3, Designated media 2, Designated media 3, or N/ A, typed or AutoSense • Y = 1 AutoSense (Normal): special case distinguished from typed Normal • Y = 2 Normal: typed (not AutoSense) • Y = 3 Light media 1, 2, or 3: typed or AutoSense • Y = 4 Heavy media 1: typed or AutoSense • Y = 5 Heavy media 2: typed or AutoSense • Y = 6 Heavy media 3: typed or AutoSense • Y = 7 Glossy media 1: typed or AutoSense • Y = 8 Glossy media 2: typed or AutoSense • Y = 9 Glossy media 3: typed or AutoSense • Y = A Glossy film: typed or AutoSense • Y = B OHT: typed or AutoSense • Y = C Label • Y = D Envelope 1, Envelope 2, or Envelope 3 • Y = E Rough (designated media 1): typed or AutoSense • Z = 1 Tray 1 • Z = 2 Tray 2 • Z = 3 Tray 3 • Z = 41 Tray 4 • Z = 5 Tray 5 • Z = 6 Tray 6 • Z = D Duplexer
- code :
42.XX.YY
- affichage :
42.XX.YY
- description :
Internal system failure
- code :
47.00.XX
- affichage :
47.00.XX
- description :
Backchannel internal error
- code :
47.01.XX
- affichage :
47.01.XX
- description :
Image transformer internal error
- code :
47.02.XX
- affichage :
47.02.XX
- description :
Job parser internal error
- code :
47.03.XX
- affichage :
47.03.XX
- description :
Print job internal error
- code :
47.04.XX
- affichage :
47.04.XX
- description :
Print spooler 9100 internal error
- code :
47.05.00
- affichage :
47.05.00
- description :
Print spooler framework internal error
- code :
47.06.XX
- affichage :
47.06.XX
- description :
Print App internal error
- code :
47.WX.YZ
- affichage :
47.WX.YZ Printer calibration error
- description :
The device is unable to access or implement one of the image patterns files.
- code :
50.1
- affichage :
50.WX.YZ Fuser error To continue
- description :
The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
Low fuser temperature and fuser warm-up failure
- code :
50.2
- affichage :
50.WX.YZ Fuser error To continue
- description :
The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
Low fuser temperature and fuser warm-up failure
- code :
50.3
- affichage :
50.WX.YZ Fuser error To continue
- description :
The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
High fuser temperature
- code :
50.4
- affichage :
50.WX.YZ Fuser error To continue
- description :
The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
Drive circuit fault
- code :
50.7
- affichage :
50.WX.YZ Fuser error To continue
- description :
The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
Fuser pressure-release mechanism failure
- code :
50.8
- affichage :
50.WX.YZ Fuser error To continue
- description :
The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
Low fuser temperature 2
- code :
50.9
- affichage :
50.WX.YZ Fuser error To continue
- description :
The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
High fuser temperature 2
- code :
50.A
- affichage :
50.WX.YZ Fuser error To continue
- description :
The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
Low fuser temperature 3
- code :
50.B
- affichage :
50.WX.YZ Fuser error To continue
- description :
The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
High fuser temperature 3
- code :
51.00.20
- affichage :
51.00.YY Error
- description :
Laser/scanner error
Black laser/scanner error
- code :
51.00.21
- affichage :
51.00.YY Error
- description :
Laser/scanner error
Cyan laser/scanner error
- code :
51.00.22
- affichage :
51.00.YY Error
- description :
Laser/scanner error
Magenta laser/scanner error
- code :
51.00.23
- affichage :
51.00.YY Error
- description :
Laser/scanner error
Yellow laser/scanner error
- code :
52.00.00
- affichage :
52.XX.00 Error
- description :
Laser/scanner errorer error
laser/scanner motor startup error
- code :
52.20.00
- affichage :
52.XX.00 Error
- description :
Laser/scanner errorer error
Laser/scanner rotation error
- code :
54.00.03
- affichage :
54.XX.YY Error
- description :
A sensor error has occurred.
Environmental sensor failure
- code :
54.00.06
- affichage :
54.XX.YY Error
- description :
A sensor error has occurred.
Registration density sensor failure
- code :
54.00.14
- affichage :
54.XX.YY Error
- description :
A sensor error has occurred.
Registration density sensor failure
- code :
54.00.19
- affichage :
54.XX.YY Error
- description :
A sensor error has occurred.
Registration density sensor failure
- code :
54.01.05
- affichage :
54.XX.YY Error
- description :
A sensor error has occurred.
Media sensor is out of calibration range
- code :
54.06.21
- affichage :
54.XX.YY Error
- description :
A sensor error has occurred.
Primary laser/scanner beam detect abnormality
- code :
54.0X.07
- affichage :
54.XX.YY Error
- description :
A sensor error has occurred.
Drum home position sensor failure
X = 5 black, X = 6 cyan, X = 7 magenta, X = 8 yellow
- code :
54.0X.0B
- affichage :
54.XX.YY Error
- description :
A sensor error has occurred.
Density sensor out of range error or Dhalf calibration failure X = 0 black, X = 1 cyan, X = 2 magenta, X = 3 yellow
- code :
54.0X.0C
- affichage :
54.XX.YY Error
- description :
A sensor error has occurred.
Density sensor out of range error or Dhalf calibration failure X = 0 black, X = 1 cyan, X = 2 magenta, X = 3 yellow
- code :
54.0X.0D
- affichage :
54.XX.YY Error
- description :
A sensor error has occurred.
Optical memory element abnormal or CPR sensor out of range X = 0 black, X = 1 cyan, X = 2 magenta, X = 3 yellow
- code :
54.11.05
- affichage :
54.XX.YY Error
- description :
A sensor error has occurred.
Media Sensor is not functioning properly
- code :
54.12.05
- affichage :
54.XX.YY Error
- description :
A sensor error has occurred.
Media Sensor is not functioning properly
- code :
55.00.YY
- affichage :
55.00.YY DC controller errormal
- description :
DC controller PCA error • 55.00.01 (event code) DC controller memory error • 55.00.03 (event code DC controller no engine response • 55.00.04 (event code DC controller communications timeout
- code :
55.0X.YY
- affichage :
55.0X.YY DC controller error
- description :
DC controller PCA error
• 55.01.06 (event code) NVRAM memory data error warning • 55.02.06 (event code) NVRAM memory access error warning
- code :
56.00.YY
- affichage :
56.00.YY Error
- description :
Optional paper trays communication error
- code :
57.00.01
- affichage :
57.00.0Y Error
- description :
Fan error
Power supply fan (FM1) failure
- code :
57.00.02
- affichage :
57.00.0Y Error
- description :
Fan error
Fuser fan (FM2) faliure
- code :
57.00.03
- affichage :
57.00.0Y Error
- description :
Fan error
Formatter fan (FM3) failure
- code :
59.00.04
- affichage :
59.00.YY Error
- description :
Printing error
Fuser motor (M4) start up error or fuser motor (M4) rotational error
- code :
59.00.30
- affichage :
59.00.YY Error
- description :
Printing error
Fuser motor (M4) start up error or fuser motor (M4) rotational error
- code :
59.00.90
- affichage :
59.00.YY Error
- description :
Printing error
ITB motor (M1) start up error or ITB motor (M1) abnormal rotational error
- code :
59.00.A0
- affichage :
59.00.YY Error
- description :
Printing error
ITB motor (M1) start up error or ITB motor (M1) abnormal rotational error
- code :
59.00.C0
- affichage :
59.00.YY Error
- description :
Printing error
Developer alienation motor (M6) error
- code :
59.00.F0
- affichage :
59.00.YY Error
- description :
Printing error
T1 alienation mechanism failure
- code :
59.05.50
- affichage :
59.0X.50 Error
- description :
Motor startup error
Black image drum start up error (ITB motor; M1)
- code :
59.05.70
- affichage :
59.0X.70 Error
- description :
Motor abnormal rotation
Black developer motor abnormal start up error (ITB motor; M1)
- code :
59.05.80
- affichage :
59.0X.80 Error
- description :
Developer motor failure
Black developer motor failure error (ITB motor; M1)
- code :
59.06.50
- affichage :
59.0X.50 Error
- description :
Motor startup error
CMY drum motor (M2) start up error
- code :
59.06.60
- affichage :
59.0X.60 Error
- description :
Motor rotational error
CMY drum motor (M2) rotation error
- code :
59.06.70
- affichage :
59.0X.70 Error
- description :
Motor abnormal rotation
CMY developer motor (M3) abnormal start up error
- code :
59.06.80
- affichage :
59.0X.80 Error
- description :
Developer motor failure
CMY developer motor (M3) failure error
- code :
59.07.50
- affichage :
59.0X.50 Error
- description :
Motor startup error
CMY drum motor (M2) start up error
- code :
59.07.60
- affichage :
59.0X.60 Error
- description :
Motor rotational error
CMY drum motor (M2) rotation error
- code :
59.07.70
- affichage :
59.0X.70 Error
- description :
Motor abnormal rotation
CMY developer motor (M3) abnormal start up error
- code :
59.07.80
- affichage :
59.0X.80 Error
- description :
Developer motor failure
CMY developer motor (M3) failure error
- code :
59.08.50
- affichage :
59.0X.50 Error
- description :
Motor startup error
CMY drum motor (M2) start up error
- code :
59.08.60
- affichage :
59.0X.60 Error
- description :
Motor rotational error
CMY drum motor (M2) rotation error
- code :
59.08.70
- affichage :
59.0X.70 Error
- description :
Motor abnormal rotation
CMY developer motor (M3) abnormal start up error
- code :
59.08.80
- affichage :
59.0X.80 Error
- description :
Developer motor failure
CMY developer motor (M3) failure error
- code :
60.00.02
- affichage :
60.00.0Y Tray <Y> lifting error
- description :
Tray lift motors error
Media input Tray 2 lift-up motor (M9) failure
- code :
60.00.03
- affichage :
60.00.0Y Tray <Y> lifting error
- description :
Tray lift motors error
Media input Tray 3 lift-up motor (M2) failure or media input Tray 4 lift-up motor (M2) failure
- code :
60.00.05
- affichage :
60.00.0Y Tray <Y> lifting error
- description :
Tray lift motors error
Media input Tray 5 lift-up motor (M82) failure or media input Tray 6 lift-up motor (M92) failure
- code :
60.00.06
- affichage :
60.00.0Y Tray <Y> lifting error
- description :
Tray lift motors error
Media input Tray 5 lift-up motor (M82) failure or media input Tray 6 lift-up motor (M92) failure
- code :
61.00.01
- affichage :
61.00.01
- description :
Color table read failure
- code :
62.00.00
- affichage :
62.00.00 No system
- description :
Internal system failure
- code :
70.00.00
- affichage :
70.00.00 Error
- description :
DC controller failure
- code :
80.0X.YY
- affichage :
80.0X.YY Embedded JetDirect error
- description :
Embedded HP JetDirect print server critical error
- code :
98.00.01
- affichage :
98.00.01 Corrupt data in firmware volume
- description :
Data corruption has occurred in the firmware volume
- code :
98.00.02
- affichage :
98.00.02 Corrupt data in solutions volume
- description :
Data corruption has occurred in the solutions volume
- code :
98.00.03
- affichage :
98.00.03 Corrupt data in configuration volume
- description :
Data corruption has occurred in the configuration volume
- code :
98.00.04
- affichage :
98.00.04 Corrupt data in job data volume
- description :
Data corruption has occurred in the job data volume
- code :
99.00.01
- affichage :
99.00.01 Upgrade not performed file is corrupt
- description :
A remote firmware upgrade (RFU) was not performed. CRC error in the firmware image (bad image).
- code :
99.00.02
- affichage :
99.00.02 Upgrade not performed timeout during receive
- description :
A remote firmware upgrade (RFU) was not performed. I/O timeout when reading header number and size. Indicates a problem with the network environment, not the device.
- code :
99.00.03
- affichage :
99.00.03 Upgrade not performed error writing to disk
- description :
A remote firmware upgrade (RFU) was not performed. Disk error. May indicate a problem or a hard disk failure. It might be necessary to check the connection to the hard disk or replace the hard disk.
- code :
99.00.04
- affichage :
99.00.04 Upgrade not performed timeout during receive
- description :
A remote firmware upgrade (RFU) was not performed. I/O timeout when reading rest of header.
- code :
99.00.05
- affichage :
99.00.05 Upgrade not performed timeout during receive
- description :
A remote firmware upgrade (RFU) was not performed. I/O timeout when reading image data.
- code :
99.00.06
- affichage :
99.00.06 Upgrade not performed error reading upgrade
- description :
A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading header number and size.
- code :
99.00.07
- affichage :
99.00.07 Upgrade not performed error reading upgrade
- description :
A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading rest of header.
- code :
99.00.08
- affichage :
99.00.08 Upgrade not performed error reading upgrade
- description :
A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading image data.
- code :
99.00.09
- affichage :
99.00.09 Upgrade canceled by user
- description :
A remote firmware upgrade (RFU) was not performed. The RFU was canceled by the user.bad image).
- code :
99.00.10
- affichage :
99.00.10 Upgrade canceled by user
- description :
A remote firmware upgrade (RFU) was not performed. Job canceled when reading header number and size.
- code :
99.00.11
- affichage :
99.00.11 Upgrade canceled by user
- description :
A remote firmware upgrade (RFU) was not performed. Job canceled when reading rest of header.
- code :
99.00.12
- affichage :
99.00.12 Upgrade not performed the file is invalid
- description :
A remote firmware upgrade (RFU) was not performed. Header number is 1 but header size doesn't match version 1 size.
- code :
99.00.13
- affichage :
99.00.13 Upgrade not performed the file is invalid
- description :
A remote firmware upgrade (RFU) was not performed. Header number is 2 but header size doesn't match version 2 size.
- code :
99.00.14
- affichage :
99.00.14 Upgrade not performed the file is invalid
- description :
A remote firmware upgrade (RFU) was not performed. The file is invalid.
- code :
99.XX.YY
- affichage :
99.XX.YY
- description :
Firmware installation error
Le problème provient probablement d'une pièce à remplacer.
Pièces d'usures remplacées frequemment sur la HP Color LaserJet Enterprise CP5525, CP5525N, CP5525DN, CP5525XH
Nomenclature des pièces détachées de la HP Color LaserJet Enterprise CP5525, CP5525N, CP5525DN, CP5525XH
CC468-69002 | 110v toner vac kit |
RM1-7004-000CN | 1ST TRNSFR. H.V. PCB ASSY |
CE860-67901 | 1X500 sheet paper feeder kit |
CC468-69003 | 220v toner vac kit |
RM1-6036-000CN | AUTO CLOSE ASSY |
RM1-6846-000CN | CABLE, FEED JOINT |
RM1-6833-000CN | CABLE, LEFT H-HI |
RM1-6811-000CN | CABLE, LOW VOLTAGE AC JOINT |
RM1-6849-000CN | CABLE, PNL-H-HI |
RM1-6867-000CN | CABLE, SB JOINT |
RM1-6830-000CN | CABLE, SWITCH |
RK2-2901-000CN | CABLE, USB |
RM1-5990-000CN | CARTOUCHE, TONER UPPER GUIDE ASSY |
RM1-9413-000CN | CASSETTE |
RM1-6942-000CN | CASSETTE |
RC2-6663-000CN | CLAMP, EDGE |
RC2-6674-000CN | CLAMP, EDGE, D |
RM1-6065-000CN | CONTROLLER BOX ASSY |
WE8-6639-000CN | CORE, RING |
RC2-6832-000CN | COVER, CABLE PROTECTIVE |
RC2-8424-000CN | COVER, CABLE, RIGHT REAR |
RC2-6931-000CN | COVER, DUPLEXING GEAR |
RC2-6737-000CN | COVER, FRONT LOWER |
RC2-7204-000CN | COVER, GUIDE |
RC2-6670-000CN | COVER, HANDLE GUIDE |
RC2-9332-000CN | COVER, HANDLE LOWER |
RC2-6573-000CN | COVER, IMAGING H.V.T. CABLE |
RC2-9331-000CN | COVER, LEFT |
RC2-6650-000CN | COVER, MAIN CROSSMEMBER CABLE |
RC2-6574-000CN | COVER, MAIN DRIVE CABLE, LOWER |
RC2-9330-000CN | COVER, REAR |
RC2-9320-000CN | COVER, RIGHT FRONT |
RC2-6962-000CN | COVER, WASTE TONER, 2 |
RC2-6963-000CN | COVER, WASTE TONER, 3 |
RC2-6760-000CN | CROSSMEMBER, COVER, LEFT |
CE708-67902 | DC controller duplex |
RM1-6088-000CN | DC MOTOR ASSEMBLY |
RM1-6742-000CN | DRIVER PCB ASSY |
RC2-8388-000CN | DUCT, FAN, 1 |
RC2-7300-000CN | DUCT, FRONT |
RC2-8360-000CN | DUCT, JOINT |
RK2-3301-000CN | FAN |
RM1-6180-000CN | FUSER KIT (FOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE) |
RM1-6181-000CN | FUSER KIT (FOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE) |
RM1-6181-710CN | FUSER KIT (FOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE) |
RM1-6180-500CN | FUSER KIT (FOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE) |
RM1-6181-510CN | FUSER KIT (FOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE) |
RM1-6074-000CN | FIXING MOTOR ASSEMBLY |
CE707-67902 | Front Cover Assy |
RM1-6949-000CN | FRONT UPPER COVER ASSY |
CE707-67911 | FUSER KIT (FOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE) DRIVE UNIT |
CE707-67904 | Fuser kit (Four, unité de fusion, kit de maintenance) drive unit |
CE707-67912 | Fuser kit (Four, unité de fusion, kit de maintenance)/Fuser kit (Four, unité de fusion, kit de maintenance) Kit 110v |
CE707-67913 | Fuser kit (Four, unité de fusion, kit de maintenance)/Fuser kit (Four, unité de fusion, kit de maintenance) Kit 220v |
RC2-6632-000CN | GUIDE, ARM, FRONT |
RC3-0684-000CN | GUIDE, CABLE |
RC2-6842-000CN | GUIDE, CABLE, RIGHT |
RC2-6841-000CN | GUIDE, CABLE, UPPER |
RC2-6588-000CN | GUIDE, CROSSMEMBER CABLE, REAR |
RC2-6587-000CN | GUIDE, CROSSMEMBER CABLE,FRONT |
RC2-6665-000CN | GUIDE, DC CONT. SUPPORT CABLE |
RC2-6693-000CN | GUIDE, FIXING AC CABLE |
RC2-6546-000CN | GUIDE, FIXING, FRONT |
RC2-6547-000CN | GUIDE, FIXING, REAR |
RC2-6661-000CN | GUIDE, IMAGING H.V.T. CABLE |
RC2-6589-000CN | GUIDE, INSIDE CABLE |
RC2-6628-000CN | GUIDE, LASER |
RC2-6662-000CN | GUIDE, LVT CABLE |
RC2-6600-000CN | GUIDE, MAIN CROSSMEMBER CABLE |
RC2-6659-000CN | GUIDE, MAIN DRIVE CABLE |
RC2-7203-000CN | GUIDE, SLIDE |
RC2-9303-000CN | HANDLE, LOCK, REAR |
RC2-6716-000CN | HINGE, INNER DOOR, LEFT |
RC2-6712-000CN | HINGE, INNER DOOR, RIGHT |
RC2-6680-000CN | HOLDER, 1ST POWER DISPATCHING |
RC2-6682-000CN | HOLDER, 2ND POWER DISPATCHING |
RC2-6681-010CN | HOLDER, 2ND TRNSFR. H.V.T. |
RC2-6645-000CN | HOLDER, DOOR DETECT, RIGHT |
RC2-8357-000CN | HOLDER, DUPLEXING FAN |
RC2-6655-000CN | HOLDER, FLEXIBLE FLAT CABLE |
RC2-6648-000CN | HOLDER, FORMATTER FAN |
RC2-6689-000CN | HOLDER, INTERLOCK SWITCH |
RC2-7299-000CN | HOLDER, POWER SUPPLY FAN |
RC2-6666-000CN | HOLDER, SWITCH |
RC2-6638-000CN | HOLDER,PAPER PICK-UP CONNECTOR |
RM1-6018-000CN | I.T.BELT GUIDE RAIL ASSY |
RM1-6019-000CN | I.T.BELT GUIDE RAIL ASSY |
RM1-6037-000CN | I.T.BELT GUIDE RAIL R1 ASSY |
CE707-67907 | ICB |
RM1-6800-000CN | IMAGING HIGH VOLTAGE PCB ASSY |
CE707-67909 | Inner Door |
CE710-69003 | Intermediate Transfer Belt (ITB) Kit |
CC522-67910 | ITB KIT Maint tf for M775 |
CC522-67941 | Kit 1x500/3x500 Gray Handle |
CE707-67914 | Kit Exchange IFA Formatter Rohs2.04 |
CC522-67942 | Kit HCI Left Gray Handle |
CC522-67943 | Kit HCI Right Gray Handle |
CC522-67940 | Kit Tray 2 Gray Handle |
CE707-69003 | Kit-Exchange IFA Formatter Rohs2.04 |
CE707-69002 | Kit-Exchange IFA Formatter |
RC3-1824-010CN | LABEL CASSETTE NUMBER |
RC2-9363-000CN | LABEL, CASSETTE NUMBER |
RU6-8042-000CN | LABEL, FIXING INSERT |
RU5-8807-000CN | LABEL, I.T.BELT SET, RH |
RU5-8805-000CN | LABEL, I.T.BELT SET, RV |
RU5-8806-000CN | LABEL, ITB INSERT, FH |
RU5-8804-000CN | LABEL, ITB INSERT, FV |
RM1-6122-070CN | LASER SCANNER ASSY |
RC2-6744-000CN | LEVER, INNER DOOR PRESSURE |
RC2-7199-000CN | LEVER, LIFT, 1 |
RC2-7200-000CN | LEVER, LIFT, 2 |
RC2-7198-000CN | LEVER, PUSH |
RC2-9327-000CN | LINK, RIGHT DOOR, LOWER |
RC2-9335-000CN | LINK, RIGHT DOOR, UPPER |
RM1-6753-000CN | LOW VOLTAGE POWER SUPPLY ASSY |
RM1-6754-000CN | LOW VOLTAGE POWER SUPPLY ASSY |
CE708-67901 | Main drive assembly duplex |
CE979-67901 | Maint Intermediate Transfer Belt Kit |
CE979-67901-BU | MAINT INTRMDT TRNSFR BELT KIT-rolr asly |
RK2-3298-000CN | MOTOR, STEPPING, DC |
RC2-6743-000CN | MOUNT, INNER DOOR RAIL |
RM1-6165-080CN | PAPER DELIVERY ASSY |
RM1-6987-000CN | PAPER FEEDER DRIVER PCB ASSY |
RM1-7916-000CN | PAPER PICK UP ASSY/ Tray 2 |
CE707-67903 | Paper Pickup assembly |
RM1-6944-000CN | PAPER PICK-UP ASSY |
PHA000151 | Pharos PC Prox Plus Card Reader |
PHA00111 | Pharos PS60 501+ License |
RL1-2266-000CN | PLATE, DUPLEXING DRIVE GEAR |
RC2-9687-000CN | PLATE, FFC PROTECTIVE |
RM1-6759-000CN | POWER SWITCH PCB ASSY |
RC2-6551-000CN | PRE FIXING GUIDE |
RC2-7185-010CN | RAIL IT BELT GUIDE |
RC2-7185-000CN | RAIL, I.T.BELT GUIDE |
RC2-7193-000CN | RAIL, I.T.BELT GUIDE, F3 |
RM1-7147-000CN | REAR COVER ASSY |
RM1-7922-000CN | REGISTRATION SENSOR ASSY |
CE271-67901 | replacement 11K cyan cartouche, toner |
CE273-67901 | replacement 11K magenta cartouche, toner |
CE272-67901 | replacement 11K yellow cartouche, toner |
CE270-67901 | replacement 12K black cartouche, toner |
5851-4015 | Retainer-SSD |
RM1-6005-000CN | REVERSE DRIVE ASSEMBLY |
RM1-6007-000CN | RIGHT DOOR ASSY |
RM1-6946-010CN | RIGHT DOOR ASSY |
RM1-6007-360CN | RIGHT DOOR ASSY |
RM1-6946-000CN | RIGHT DOOR ASSY |
RM1-7144-000CN | RIGHT FRONT COVER ASSY |
RM1-6948-000CN | RIGHT LOWER COVER ASSY |
RC3-1014-000CN | SEAL, SLIDE SHUTTER |
CE710-67904 | Secondary (T2) transfer Roller (Patin, galet d’entrainement) kit |
CE710-67903 | Service Intermediate Transfer Belt (ITB) |
RC3-1013-000CN | SHEET, SLIDE SEAL |
RC2-7201-000CN | SLIDER, PUSH |
CE707-67901 | Solid State Drive 8GB Kit |
0950-4968 | SOLID STATE DRIVE 8GB |
0950-4998 | SSM 8GB Drive |
RC2-6646-000CN | STOPPER, LASER |
RC2-6847-010CN | TAB LASER SHUTTER ARM |
CE980-67901 | Toner collection unit kit |
RM1-7148-000CN | TOP COVER ASSY |
CE710-69006 | Tray 1 Paper Pick Roller (Patin, galet d’entrainement) / Sep Pad Kit |
CE707-67908 | Tray 1 separation pad kit |
CE710-67906 | Tray 2 |
CE710-69007 | Tray 2 Paper Pick Roller (Patin, galet d’entrainement) / Sep Pad Kit |
CE710-67007 | Tray 2 paper pick Roller (Patin, galet d’entrainement)/sep Roller (Patin, galet d’entrainement) kit |
CE710-67907 | Tray 2 REPLACEMENT Gray |
CE710-67908 | Tray 3, 4, 5, or 6 pick/feed Roller (Patin, galet d’entrainement) kit |
CE710-67008 | Tray 3, 4, 5, or 6 pick/feed Roller (Patin, galet d’entrainement) kit |
CF235-67917 | Tray 4 5 or 6 Assy |
RM1-6012-000CN | WASTE TONER COVER ASSY |
Caractéristiques techniques
HP Color LaserJet Enterprise CP5525, CP5525N, CP5525DN, CP5525XH

Vitesse noir | 30 ppm |
Vitesse couleur | 30 ppm |
Bac à papier | 250 feuilles |
Ref toner noir | CE270A |
Capacité toner noir | 13500 pages |
Ref toner couleur | CE271A |
Capacité toner couleur | 15000 pages |