- code :

-

- affichage :

Control Panel affichage is blank

- description :

Possibly poor formatter, or Compact Flash Firmware card connection, or Control Panel affichage problem.

- code :

10.00.00

- affichage :

10.XX.YY SUPPLY MEMORY ERROR

- description :

The printer cannot read or write to at least one print cartridge memory tag or at least one memory tag is missing. The following control panel messages correspond to the color of the print cartridge: black print cartridge

- code :

10.00.01

- affichage :

10.XX.YY SUPPLY MEMORY ERROR

- description :

The printer cannot read or write to at least one print cartridge memory tag or at least one memory tag is missing. The following control panel messages correspond to the color of the print cartridge: cyan print cartridge

- code :

10.00.02

- affichage :

10.XX.YY SUPPLY MEMORY ERROR

- description :

The printer cannot read or write to at least one print cartridge memory tag or at least one memory tag is missing. The following control panel messages correspond to the color of the print cartridge: magenta print cartridge

- code :

10.00.03

- affichage :

10.XX.YY SUPPLY MEMORY ERROR

- description :

The printer cannot read or write to at least one print cartridge memory tag or at least one memory tag is missing. The following control panel messages correspond to the color of the print cartridge: yellow print cartridge

- code :

10.90.X

- affichage :

10.90.X REPLACE [COLOR] CARTRIDGE

- description :

A color cartridge is out of toner and needs to be replaced

- code :

10.92.00

- affichage :

10.XX.YY CARTRIDGES

- description :

The print cartridge is not seated properly in the printer
black print cartridge

- code :

10.92.01

- affichage :

10.XX.YY CARTRIDGES

- description :

The print cartridge is not seated properly in the printer
cyan print cartridge

- code :

10.92.02

- affichage :

10.XX.YY CARTRIDGES

- description :

The print cartridge is not seated properly in the printer
magenta print cartridge

- code :

10.92.03

- affichage :

10.XX.YY CARTRIDGES

- description :

The print cartridge is not seated properly in the printer
yellow print cartridge

- code :

11.X

- affichage :

11.X INTERNAL CLOCK ERROR

- description :

This message is affichageed when there is a problem with the real-time clock on the formatter board. XX=01 Dead clock battery XX=02 Dead real-time clock

- code :

13.XX.YY

- affichage :

13.XX.YY MULTIPLE JAMS IN PAPER PATH

- description :

There are multiple jams in the paper path. This includes the top cover area.

- code :

20

- affichage :

20 Insufficient Memory

- description :

The printer has received more data from the computer than fits in available memory.

- code :

22

- affichage :

22 USB I/O BUFFER OVERFLOW

- description :

The USB buffer has overflowed during a busy state.

- code :

40

- affichage :

40 EMBEDDED I/O BAD TRANSMISSION

- description :

A connection with the embedded Jetdirect print server has been broken.

- code :

41.3

- affichage :

41.3 UNEXPECTED SIZE IN TRAY X

- description :

Media is loaded that is longer or shorter in the feed direction than the size configured for the tray.

- code :

41.5

- affichage :

41.5 UNEXPECTED TYPE IN TRAY X

- description :

The printer senses a different media type in the media path than configured in the tray.

- code :

49.XXXX

- affichage :

49.XXXX PRINTER ERROR

- description :

A critical firmware error has occurred that caused the processor on the formatter to abort operation. This type of error can be caused by invalid print commands, corrupt data, or invalid operations. In some cases, electrical noise in the cable can corrupt data during transmission to the printer. Other causes include poor-quality parallel cables, poor-connections, or home-grown programs. On rare occasions, the formatter is at fault, which is usually indicated by a 79 Service Error.

- code :

50.X

- affichage :

50.X FUSER ERROR

- description :

A fuser error has occurred. The following are specific fuser errors: 50.1: A low fuser temperature error has occurred in the main thermistor. 50.2: A fuser warmup service error has occurred. 50.3: A high fuser temperature error has occurred in the main thermistor. 50.6: An open fuser error has occurred. 50.7: A fuser pressure release mechanism failure has occurred. 50.8: Low fuser sub-thermistor temperature 50.9: High fuser sub-thermistor temperature The error might be due to an inadequate power supply, inadequate line voltage, or a problem with the fuser.

- code :

51.1Y

- affichage :

51.1Y PRINTER ERROR

- description :

A laser error has occurred.
Y Description: 0 - Black 1 - Cyan 2 - Magenta 3 - Yellow

- code :

51.2Y

- affichage :

51.2Y PRINTER ERROR

- description :

A laser beam error has occurred.
Y Description: 0 - Black 1 - Cyan 2 - Magenta 3 - Yellow

- code :

52.X

- affichage :

52.X PRINTER ERROR

- description :

A printer error has occurred.
X Description: 00 - Scanner error 01 - Scanner startup error 02 - Scanner rotation error
Y Description: 0 - Black 1 - Cyan 2 - Magenta 3 - Yellow

- code :

53.XX.X

- affichage :

53.XX.X CHECK RAM DIMM SLOT X

- description :

A memory error has occurred.
X DIMM Type: 1 RAM Y Device Location 1 DIMM Slot 1 2 DIMM Slot 2
ZZ Error Number: 00 Unsupported memory 01 Unrecognized memory 02 Unsupported memory size 03 Failed RAM test 04 Exceeded maximum RAM size 05 Invalid DIMM speed

- code :

54.XX

- affichage :

54.XX PRINTER ERROR

- description :

Printing cannot continue. There is a sensor malfunction. Values of XX are: 01 - Temperature/humidity sensor (J1010 environment sensor) 15 - Yellow toner remaining sensor (J1014 toner level sensor) 16 - Magenta toner remaining sensor (J1014 toner level sensor) 17 - Cyan toner remaining sensor (J1014 toner level sensor) 18 - Black toner remaining sensor (J1014 toner level sensor)

- code :

55.X.X

- affichage :

55.X.X DC CONTROLLER ERROR

- description :

A printer command error has occurred.
Values of XX are: 01 - DC controller memory error 02 - DC controller memory error 03 - No engine response 04 - Communication error 05 - RFU error

- code :

56.XX

- affichage :

56.XX PRINTER ERROR

- description :

A printer error has occurred.
XX Description: 01 - Input device 02 - Output device

- code :

57.0X

- affichage :

57.0X PRINTER ERROR

- description :

A printer fan error has occurred.
XX Description: 01 - Delivery fan 04 - Cartridge fan 05 - Duplex fan 07 - Upper exhaust fan 0A - Power supply fan J1033 - Measure pins 1 and 3 for cartridge fan J1033 - Measure pins 4 and 6 for delivery fan J1033 - Measure pins 7 and 9 for upper exhaust fan J1034 - Measure pins 1 and 3 for power supply fan

- code :

58.0X

- affichage :

58.0X PRINTER ERROR

- description :

A memory tag error was detected.
XX Description: 03 – Memory controller PCB 04 – Memory controller PCB power supply

- code :

59.XY

- affichage :

59.XY PRINTER ERROR

- description :

A printer motor error has occurred.
X Description: 0 Motor error 1 Motor startup error 2 Motor rotation error 3 Fuser motor startup error 4 Fuser motor rotation error 5 Image drum motor startup error 6 Image drum motor rotation error 9 ETB motor startup error A ETB motor rotation error B Developing disengaging motor startup error C Developing disengaging motor rotation error Y Description 0 - Black or N/A 1 - Cyan 2 - Magenta 3 - Yellow

- code :

60.X

- affichage :

60.X PRINTER ERROR

- description :

A tray lifting error has occurred, where XX is the number of the tray

- code :

62

- affichage :

62 NO SYSTEM

- description :

No system was found.

- code :

65.X.X

- affichage :

65.X.X OUTPUT DEVICE DISCONNECTED

- description :

Communication between the printer and the device has been broken. The device could be disconnected.

- code :

66.XX.X

- affichage :

66.XX.X OUTPUT DEVICE FAILURE

- description :

The stapler/stacker has failed. The amber light on the stapler/stacker is solid.
XX Description: 18 - Stapler could not detect the HP sensor 19 - Stapler could not advance the staples 20 - Safe switch detect unsafe 21 - Tray move-up time out 22 - Tray move-down time out 23 - Tray detect upper limit 24 - Tray detect bottom limit

- code :

68.X

- affichage :

68.X STORAGE ERROR SETTINGS CHANGED

- description :

One or more printer settings saved in the non-volatile storage device is invalid and has been reset to its factory default. Pressing GO the button should clear the message. Printing can continue, but there may be unexpected behavior. 0 for onboard NVRAM 1 for removable disk (flash or hard)

- code :

69.X

- affichage :

69.X PRINTER ERROR

- description :

A printer error has occurred.
X Description: 0 - duplexer not functioning 1 - duplexer not functioning

- code :

79.XXXX

- affichage :

79.XXXX PRINTER ERROR

- description :

A critical hardware error has occurred.

- code :

8X.YYYY

- affichage :

8X.YYYY EIO X ERROR

- description :

The I/O accessory card in slot X has encountered a critical error.
X Description
1: error in slot 1 2: error in slot 2