- code :

-

- affichage :

CLOSE RIGHT DOOR

- description :

A door on the right side of the product is open.

- code :

10.XX.YY

- affichage :

10.XX.YY SUPPLY MEMORY ERROR

- description :

The product cannot read or write to at least one print cartridge memory tag or a memory tag is missing from a print cartridge.
XX values • 00 = Memory tag memory error • 10 = Memory tag missing
YY values • 00 = Black • 01 = Cyan • 02 = Magenta • 03 = Yellow

- code :

11.01

- affichage :

11.XX Internal clock error

- description :

The product real-time clock has experienced an error.
clock battery failed

- code :

11.02

- affichage :

11.XX Internal clock error

- description :

The product real-time clock has experienced an error.
real time clock failed

- code :

13.XX.YY

- affichage :

13.XX.YY JAMS IN RIGHT DOOR

- description :

A jam has occurred in the fuser area.

- code :

20

- affichage :

20 INSUFFICIENT MEMORY

- description :

The product received more data than can fit in the available memory. You might have tried to transfer too many macros, soft fonts, or complex graphics.

- code :

21.X

- affichage :

21.X INSUFFICIENT MEMORY TO LOAD FONTS/DATA

- description :

Insufficient memory to process the print job.

- code :

22

- affichage :

22 USB I/O BUFFER OVERFLOW

- description :

The product's USB buffer has overflowed.

- code :

40

- affichage :

40 EMBEDDED I/O BAD TRANSMISSION

- description :

A temporary printing error has occurred.

- code :

41.3

- affichage :

41.3 UNEXPECTED SIZE IN TRAY <X> LOAD TRAY <X> [

- description :

This message appears even though the tray is loaded with the correct paper size.

- code :

41.5

- affichage :

41.5 UNEXPECTED TYPE IN TRAY <X> LOAD TRAY <X> [

- description :

This message appears even though the tray is loaded with the correct paper size.

- code :

41.7

- affichage :

41.7 ERROR

- description :

Printer error
• X = 2; beam detected misprint • X = 7; media transport error

- code :

48.0

- affichage :

48.01 TRANSFER UNIT ERROR

- description :

The transfer belt has dislocated during printing.

- code :

49.XXXX

- affichage :

49.XXXX ERROR

- description :

A firmware error has occurred.

- code :

50.1

- affichage :

50.1 FUSER ERROR

- description :

Low fuser temperature

- code :

50.2

- affichage :

50.2 FUSER ERROR

- description :

Fuser warm-up failure

- code :

50.3

- affichage :

50.3 FUSER ERROR

- description :

High fuser temperature

- code :

50.4

- affichage :

50.4 FUSER ERROR

- description :

Drive circuit fault

- code :

50.5

- affichage :

50.5 FUSER ERROR

- description :

The incorrect fuser was installed.

- code :

50.7

- affichage :

50.7 FUSER ERROR

- description :

Fuser pressure-release mechanism failure

- code :

50.8

- affichage :

50.8 FUSER ERROR

- description :

Low fuser temperature.

- code :

50.9

- affichage :

50.9 FUSER ERROR

- description :

High fuser temperature.

- code :

50.X

- affichage :

50.X FUSER ERROR

- description :

A fuser error has occurred.

- code :

51.20

- affichage :

51.XY ERROR

- description :

black laser error

- code :

51.21

- affichage :

51.XY ERROR

- description :

cyan laser error

- code :

51.22

- affichage :

51.XY ERROR

- description :

magenta laser error

- code :

51.23

- affichage :

51.XY ERROR

- description :

yellow laser error

- code :

52.00

- affichage :

52.XY ERROR

- description :

Scanner startup error

- code :

52.20

- affichage :

52.XY ERROR

- description :

Scanner rotation error

- code :

54.XX

- affichage :

54.XX ERROR

- description :

Error requires that the product be turned off then on.

- code :

55.XX.YY

- affichage :

55.XX.YY DC CONTROLLER ERROR

- description :

The print engine is not communicating with the formatter (XX = 01; DC controller memory error).

- code :

56.X

- affichage :

56.X ERROR

- description :

A temporary printing error has occurred (XX = 01; illegal input).

- code :

57.03

- affichage :

57.03 ERROR

- description :

Cartridge fan (FM2) is defective.

- code :

57.04

- affichage :

57.04 ERROR

- description :

Power-supply fan (FM1) is defective.

- code :

57.06

- affichage :

57.06 ERROR

- description :

Exhaust fan (FM4) is defective.

- code :

57.XX

- affichage :

57.XX ERROR

- description :

A temporary printing error has occurred.

- code :

58.03

- affichage :

58.XX ERROR

- description :

A temporary printing error has occurred.
DC controller PCA is defective.

- code :

58.04

- affichage :

58.XX ERROR

- description :

A temporary printing error has occurred.
Low-voltage power supply is defective.

- code :

59.20

- affichage :

59.20 ERROR

- description :

Motor rotation error.

- code :

59.30

- affichage :

59.30 ERROR

- description :

Fuser motor startup error

- code :

59.40

- affichage :

59.40 ERROR

- description :

Fuser motor rotation error

- code :

59.50

- affichage :

59.50 ERROR

- description :

Black image drum motor startup error

- code :

59.51

- affichage :

59.51 ERROR

- description :

Cyan image drum motor startup error

- code :

59.52

- affichage :

59.52 ERROR

- description :

Magenta image drum motor startup error

- code :

59.53

- affichage :

59.53 ERROR

- description :

Yellow image drum motor startup error

- code :

59.60

- affichage :

59.60 ERROR

- description :

Black image drum motor rotation error

- code :

59.61

- affichage :

59.61 ERROR

- description :

Cyan image drum motor rotation error

- code :

59.62

- affichage :

59.62 ERROR

- description :

Magenta image drum motor rotation error

- code :

59.63

- affichage :

59.63 ERROR

- description :

Yellow image drum motor rotation error

- code :

59.90

- affichage :

59.90 ERROR

- description :

ITB motor startup error

- code :

59.A0

- affichage :

59.A0 ERROR

- description :

ITB motor rotation error.

- code :

59.B0

- affichage :

59.B0 CLEANING MOTOR ERROR

- description :

The residual-toner feed motor has failed.

- code :

59.C0

- affichage :

59.C0 ERROR

- description :

Developer alienation motor rotation error

- code :

59.F0

- affichage :

59.F0 ERROR

- description :

Transfer alienation failure

- code :

60.02

- affichage :

60.02 ERROR

- description :

Tray 2 is not lifting correctly.

- code :

60.03

- affichage :

60.03 ERROR

- description :

Tray 3 is not lifting correctly.

- code :

60.04

- affichage :

60.04 ERROR

- description :

Tray 4 is not lifting correctly.

- code :

60.05

- affichage :

60.05 ERROR

- description :

Tray 5 is not lifting correctly.

- code :

62

- affichage :

62 NO SYSTEM

- description :

The product has an internal problem.

- code :

68.X

- affichage :

68.X STORAGE ERROR SETTINGS CHANGED

- description :

One or more product settings are invalid and have been reset to the factory-default settings. Printing can continue, but some unexpected functions might occur if an error occurred in permanent storage.

- code :

69.X

- affichage :

69.X ERROR

- description :

A temporary printing error occurred

- code :

79.XXXX

- affichage :

79.XXXX ERROR

- description :

An internal product error has occurred.

- code :

8X.YYYY

- affichage :

8X.YYYY EMBEDDED JETDIRECT ERROR

- description :

This message appears in English only. It indicates that the embedded HP Jetdirect card has failed.