- code :

10.00.00

- affichage :

10.0X.Y0 Supply memory error

- description :

The product cannot read or write to at least one print cartridge memory tag or a memory tag is missing from the print cartridge.
Black print cartridge

- code :

10.00.10

- affichage :

10.0X.Y0 Supply memory error

- description :

The product cannot read or write to at least one print cartridge memory tag or a memory tag is missing from the print cartridge.
Black print cartridge

- code :

10.00.15

- affichage :

10.YY.15 Install <supply>

- description :

The indicated supply has been removed or installed incorrectly. Black print cartridge

- code :

10.00.33

- affichage :

10.00.33

- description :

A used supply is in use (end of life).

- code :

10.00.34

- affichage :

10.XX.34 Used Supply In Use

- description :

The print cartridge is used.
Black print cartridge

- code :

10.00.35

- affichage :

10.YY.35 Incompatible <supply>

- description :

The indicated supply is not compatible with this product.
Black print cartridge

- code :

10.00.40

- affichage :

10.XX.40 Genuine HP Supplies Installed

- description :

A genuine HP print cartridge has been installed.
Black print cartridge

- code :

10.00.41

- affichage :

10.XX.41 Unsupported Supply In Use

- description :

The installed print cartridge is for a different product.
Black print cartridge

- code :

10.00.60

- affichage :

10.00.60

- description :

The black cartridge is low.

- code :

10.00.69

- affichage :

10.00.69

- description :

The black cartridge is very low.

- code :

10.00.70

- affichage :

10.XX.70 Printing past very low

- description :

The product indicates when a supply level is very low. The actual remaining print cartridge life might vary. You do not need to replace the print cartridge at this time unless print quality is no longer acceptable. Black print cartridge

- code :

10.00.91

- affichage :

10.00.91

- description :

Cartridge motor stall.

- code :

10.23.15

- affichage :

10.YY.15 Install <supply>

- description :

The indicated supply has been removed or installed incorrectly. Fuser kit

- code :

10.23.35

- affichage :

10.YY.35 Incompatible <supply>

- description :

The indicated supply is not compatible with this product.
Fuser

- code :

10.23.50

- affichage :

10.23.50

- description :

The fuser kit life was reset above the order threshold.

- code :

10.23.51

- affichage :

10.23.51

- description :

The fuser kit life was reset above the replace threshold.

- code :

10.23.52

- affichage :

10.23.52

- description :

The fuser kit life was reset above the reset threshold.

- code :

10.23.60

- affichage :

10.23.60

- description :

The product indicates when fuser kit is very low. The actual remaining fuse kit life might vary. You do not need to replace the fuser kit at this time unless print quality is no longer acceptable.

- code :

10.23.70

- affichage :

10.23.70 Printing Past Very Low

- description :

The product indicates when the fuser kit is very low. The actual remaining fuse kit life might vary. You do not need to replace the fuser kit at this time unless print quality is no longer acceptable.

- code :

10.26.15

- affichage :

10.26.15

- description :

The product indicates when the maintenance might need to be replaced.

- code :

10.26.50

- affichage :

10.26.50

- description :

The maintenance kit was reset.

- code :

10.26.60

- affichage :

10.26.60

- description :

The product indicates when the maintenance kit is very low. The actual remaining maintenance kit life might vary. You do not need to replace the maintenance kit at this time unless print quality is no longer acceptable.

- code :

11.00.YY

- affichage :

11.00.YY Internal clock error

- description :

The product real time clock has experienced an error. - 01=dead clock - 02=dead real time clock

- code :

13.00.00

- affichage :

13.00.00

- description :

Generic jam event code.

- code :

13.00.EE

- affichage :

13.00.EE

- description :

Unknown door open

- code :

13.A3.FF

- affichage :

13.A3.FF

- description :

Power on jam at the Tray 3 feed sensor.

- code :

13.B2.9Z

- affichage :

13.WX.YZ Jam below control panel

- description :

Page at duplex switchback jam. Z = the source tray number

- code :

13.B2.D1

- affichage :

13.WX.YZ Jam in Tray 1

- description :

Late to registration jam, from Tray 1 This jam occurs when the paper does not reach the TOP sensor in designated amount of time from the start of paper pickup at printing from Tray 1 and duplex printing.

- code :

13.D3.DZ

- affichage :

13.D3.DZ

- description :

Late to duplex re-feed jam

- code :

13.E5.FF

- affichage :

13.E5.FF

- description :

A power on jam has occurred.

- code :

13.EA.EE

- affichage :

13.EA.EE

- description :

A door jam has occurred.

- code :

13.EE.FF

- affichage :

13.EE.FF

- description :

A power on jam has occurred.

- code :

13.FF.EE

- affichage :

13.FF.EE

- description :

A door jam has occurred.

- code :

13.FF.FF

- affichage :

13.FF.FF

- description :

A power on residual paper jam has occurred (sensor).

- code :

13.WX.EE

- affichage :

13.WX.EE

- description :

This jam occurs when a door is opened during printing.

- code :

13.WX.FF

- affichage :

13.WX.FF

- description :

Power on residual paper jam This jam occurs when the paper exists at any of the paper path jam sensors at power on or door close. Due to the current FW timing requirements, the affichageed jam code is always 13.FF.FF, only the event log will have 13.WX.FF

- code :

13.WX.YZ

- affichage :

13.WX.YZ Jam inside top cover

- description :

A jam exists inside the top cover.

- code :

14.00.XX

- affichage :

14.00.XX

- description :

A feed roller error has occurred.

- code :

20.00.00

- affichage :

20.00.00 Insufficient memory: <Device> To continue, to

- description :

The product has experienced a memory error. You might have tried to transfer too many fonts or macros

- code :

21.00.00

- affichage :

21.00.00 Page Too Complex

- description :

The page decompression process was too slow for the printer.

- code :

32.08.AX

- affichage :

32.08.AX

- description :

- 32.08.A1 (event code) Shutdown event - 32.08.A2 (event code) Boot from normal shutdown event - 32.08.A3 (event code) Boot from abnormal shutdown event

- code :

32.1C.01

- affichage :

32.1C.01

- description :

NVRAM backup/restore service backup started

- code :

32.1C.02

- affichage :

32.1C.02

- description :

NVRAM backup/restore service restore started

- code :

32.1C.03

- affichage :

32.1C.03

- description :

NVRAM backup/restore administrator backup started

- code :

32.1C.04

- affichage :

32.1C.04

- description :

NVRAM backup/restore administrator restore started

- code :

32.1C.05

- affichage :

32.1C.05

- description :

Backup/restore complete

- code :

32.1C.06

- affichage :

32.1C.06

- description :

Data model failed to clone job ticket

- code :

32.1C.07

- affichage :

32.1C.07

- description :

Backup restore permissions error

- code :

32.1C.08

- affichage :

32.1C.08

- description :

Not enough disk space to perform backup/restore or network share issue

- code :

32.1C.09

- affichage :

32.1C.09

- description :

Tried to restore a backup file that was not valid for this product

- code :

32.1C.0A

- affichage :

32.1C.0A

- description :

Backup file is invalid

- code :

32.1C.0B

- affichage :

32.1C.0B

- description :

Backup is from newer version of FW than what is currently on the product

- code :

32.1C.0C

- affichage :

32.1C.0C

- description :

Backup cancelled from the HP Embedded Web Server

- code :

32.1C.0D

- affichage :

32.1C.0D

- description :

Backup/restore failed, auto-reboot failed, or the product might be busy

- code :

32.1C.0E

- affichage :

32.1C.0E

- description :

Backup/restore timeout while communicating with the formatter

- code :

32.1C.0F

- affichage :

32.1C.0F

- description :

Backup/restore timeout while communicating with the finisher firmware

- code :

32.1C.10

- affichage :

32.1C.10

- description :

Backup/restore timeout while communicating with the scanner firmware

- code :

32.1C.11

- affichage :

32.1C.11

- description :

Backup/restore timeout while communicating with the engine

- code :

32.1C.12

- affichage :

32.1C.12

- description :

Backup/restore timeout while communicating with the disk

- code :

32.1C.13

- affichage :

32.1C.13

- description :

Scheduled backup failure

- code :

32.1C.14

- affichage :

32.1C.14

- description :

NVRAM restore timeout while communicating with the formatter

- code :

32.1C.15

- affichage :

32.1C.15

- description :

NVRAM restore timeout while communicating with the finisher firmware

- code :

32.1C.16

- affichage :

32.1C.16

- description :

NVRAM restore timeout while communicating with the scanner firmware

- code :

32.1C.17

- affichage :

32.1C.17

- description :

NVRAM restore timeout while communicating with the engine

- code :

32.1C.18

- affichage :

32.1C.18

- description :

Backup of copy subsystem failed

- code :

32.1C.19

- affichage :

32.1C.19

- description :

Backup of fax subsystem failed

- code :

32.1C.1A

- affichage :

32.1C.1A

- description :

Backup of digital send subsystem failed

- code :

32.1C.1B

- affichage :

32.1C.1B

- description :

Backup of print subsystem failed

- code :

32.1C.1C

- affichage :

32.1C.1C

- description :

Backup of networking subsystem failed

- code :

32.1C.1D

- affichage :

32.1C.1D

- description :

Backup of finishing subsystem failed

- code :

32.1C.1E

- affichage :

32.1C.1E

- description :

Restore of copy subsystem failed

- code :

32.1C.1F

- affichage :

32.1C.1F

- description :

Restore of fax subsystem failed

- code :

32.1C.20

- affichage :

32.1C.20

- description :

Restore of digital send subsystem failed

- code :

32.1C.21

- affichage :

32.1C.21

- description :

Restore of print subsystem failed

- code :

32.1C.22

- affichage :

32.1C.22

- description :

Restore of networking subsystem failed

- code :

32.1C.24

- affichage :

32.1C.24

- description :

NVRAM backup/restore successful

- code :

32.1C.25

- affichage :

32.1C.25

- description :

Reset of copy subsystem failed

- code :

32.1C.26

- affichage :

32.1C.26

- description :

Reset of fax subsystem failed

- code :

32.1C.27

- affichage :

32.1C.27

- description :

Reset of digital send subsystem failed

- code :

32.1C.28

- affichage :

32.1C.28

- description :

Reset of print subsystem failed

- code :

32.1C.29

- affichage :

32.1C.29

- description :

Reset of networking subsystem failed

- code :

32.1C.2A

- affichage :

32.1C.2A

- description :

Reset of finishing subsystem failed

- code :

32.1C.2B

- affichage :

32.1C.2B

- description :

Reset formatter timeout

- code :

32.1C.2C

- affichage :

32.1C.2C

- description :

Reset finisher timeout

- code :

32.1C.2D

- affichage :

32.1C.2D

- description :

Reset scanner timeout

- code :

32.1C.2E

- affichage :

32.1C.2E

- description :

Reset engine timeout

- code :

32.1C.2F

- affichage :

32.1C.2F

- description :

Reset failure

- code :

32.21.00

- affichage :

32.21.00

- description :

Corrupt firmware in external accessory

- code :

33.01.01

- affichage :

33.01.01

- description :

A restore process has occurred.

- code :

33.01.02

- affichage :

33.01.02

- description :

A save process has occurred.

- code :

33.XX.YY

- affichage :

33.XX.YY Used board/disk

- description :

An encrypted board or disk with existing data previously locked to a different product has replaced the original. If you continue, data is permanently lost.

- code :

40.00.01

- affichage :

40.00.01 USB I/O buffer overflow To continue, touch "OK"

- description :

The USB buffer has overflowed.

- code :

40.00.02

- affichage :

40.00.02 Embedded I/O buffer overflow To continue, touch "OK

- description :

The product has experienced a JetDirect buffer overflow.

- code :

40.00.05

- affichage :

40.00.05 Embedded I/O bad transmission To continue, touch "O

- description :

The USB device has been removed.

- code :

41.02.00

- affichage :

41.02.00 Error

- description :

A beam detected misprint error.

- code :

41.03.YZ

- affichage :

41.03.YZ Unexpected size in tray <X>

- description :

The product detected a different paper size than expected. - Y = 0 Size mismatch. Detected media is longer or shorter than expected. - Y = A Size mismatch. Detected media too long. - Y = B Size mismatch. Detected media too short. - Y = C Size mismatch. Inter-page gap error. - Z = D Source is duplexer - Z = E Source is envelope feeder - Z = 1 Source is Tray 1 - Z = 2 Source is Tray 2 - Z = 3 Source is Tray 3 - Z = 4 Source is Tray 4 - Z = 5 Source is Tray 5

- code :

41.05.YZ

- affichage :

41.05.YZ Unexpected type in tray <X>

- description :

The product detected a different paper type than expected. - Y = 0 (expected type) Unknown - Y = 1 (expected type) Normal media - Y = 3 (expected type) LBP OHT - Y = 6 (expected type) Non-assured OHT - Y = 7 (expected type) Heavy media - Y = 8 (expected type) Light media - Y = 9 (expected type) Rough media - Y = C (expected type) Heavy media 3 - Y = D (expected type) Heavy media 2 - Z = 1 (detected type) Normal media - Z = 3 (detected type) LBP OHT - Z = 6 (detected type) Non-assured OHT - Z = 7 (detected type) Heavy media . Z = 8 (detected type) Light media - Z = 9 (detected type) Rough media - Z = B (detected type) Heavy glossy media (glossy media 2) - Z = C (detected type) Heavy media 3 - Z = D (detected type) Heavy media 2

- code :

41.XX.YZ

- affichage :

41.XX.YZ Error To continue, touch "OK"

- description :

A product error has occurred. - XX = error type - Y = fuser mode - Z = input tray - XX = 02 Beam detect misprint - XX = 09 Sub thermistor abnormally high - XX = 18 Scan line inclination adjustment - XX = 20 Image drum HV - Y = 2 Normal typed (not AutoSense) - Y = 3) Light media 1, 2, 3: typed or AutoSense - Y = 4 Heavy media 1: typed or AutoSense - Z = 0 Envelope feeder - Z = 1 Tray 1 - Z = 2 Tray 2 - Z = 3 Tray 3 - Z = 4 Tray 4 - Z = 5 Tray 5 - Z = 6 Tray 6 - Z = D Duplexer

- code :

42.XX.YY

- affichage :

42.XX.YY

- description :

Internal system failure

- code :

47.00.XX

- affichage :

47.00.XX

- description :

Back channel internal error

- code :

47.01.XX

- affichage :

47.01.XX

- description :

Image transformer internal error

- code :

47.02.XX

- affichage :

47.02.XX

- description :

Job parser internal error

- code :

47.03.XX

- affichage :

47.03.XX

- description :

Print job internal error

- code :

47.04.XX

- affichage :

47.04.XX

- description :

Print spooler 9100 internal error

- code :

47.05.00

- affichage :

47.05.00

- description :

Print spooler framework internal error

- code :

47.06.XX

- affichage :

47.06.XX

- description :

Print App internal error

- code :

47.WX.YZ

- affichage :

47.WX.YZ Printer Calibration Failed To continue, touch "OK"

- description :

The device is unable to access or implement one of the image patterns files. Y = calibration type, Z = event - 47.FC.20 (event code) Error Diffusion Image not found at system initialization - 47.FC.21 (event code) Error Diffusion Store image failure - 47.FC.22 (event code) Error Diffusion Image not found - 47.FC.23 Error Diffusion Print engine execution failure - 47.FC.300 (event code) Drum Speed Adjustment Image not found at system initialization - 47.FC.31 (event code) Drum Speed Adjustment Store image failure - 47.FC.32 (event code) Drum Speed Adjustment Image not found - 47.FC.33 (event code) Drum Speed Adjustment Print engine execution failure - 47.FC.40 (event code) Pulse Width Modulation Image not found at system initializatione - 47.FC.41 (event code) Pulse Width Modulation Store image failure - 47.FC.42 (event code) Pulse Width Modulation Image not found - 47.FC.43 (event code) Pulse Width Modulation Print engine execution failure

- code :

49.XX.YY

- affichage :

49.XX.YY To continue turn off then on

- description :

A firmware error has occurred.

- code :

50.10X.YZ

- affichage :

50.WX.YZ Fuser error To continue turn off then on

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
Low temperature thermistor 2

- code :

50.11X.YZ

- affichage :

50.WX.YZ Fuser error To continue turn off then on

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
High temperature thermistor 2

- code :

50.12X.YZ

- affichage :

50.WX.YZ Fuser error To continue turn off then on

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
Fuser pressure release mechanism failure

- code :

50.2X.YZ

- affichage :

50.WX.YZ Fuser error To continue turn off then on

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
Fuser warm up failure

- code :

50.3X.YZ

- affichage :

50.WX.YZ Fuser error To continue turn off then on

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
Low temperature thermistor 1

- code :

50.4X.YZ

- affichage :

50.WX.YZ Fuser error To continue turn off then on

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
High temperature thermistor 1

- code :

50.6X.YZ

- affichage :

50.WX.YZ Fuser error To continue turn off then on

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
Drive circuit fault

- code :

51.00.20

- affichage :

51.00.20 Error

- description :

Laser/scanner error. Black laser/scanner error

- code :

52.00.00

- affichage :

52.XX.00 Error To continue turn off then on

- description :

Laser/scanner error
laser/scanner motor startup error

- code :

52.20.00

- affichage :

52.XX.00 Error To continue turn off then on

- description :

Laser/scanner error
Laser/scanner rotation error

- code :

54.00.03

- affichage :

54.XX.YY Error

- description :

A sensor error has occurred.
Environmental sensor (TH3) failure

- code :

54.06.21

- affichage :

54.XX.YY Error

- description :

A sensor error has occurred.
Primary laser/scanner beam detect abnormality

- code :

55.00.YY

- affichage :

55.00.YY DC controller error To continue turn off then on

- description :

DC controller PCA error - 55.00.01 (event code) DC controller memory error - 55.00.03 (event code DC controller no engine response - 55.00.04 (event code DC controller communications timeout

- code :

55.0X.YY

- affichage :

55.0X.YY DC controller error To continue turn off then on

- description :

DC controller PCA error - 55.01.06 (event code) NVRAM memory data error warning - 55.02.06 (event code) NVRAM memory access error warning.

- code :

56.00.YY

- affichage :

56.00.YY Error To continue turn off then on

- description :

Optional paper trays communication error

- code :

57.00.03

- affichage :

57.00.0Y Error To continue turn off then on

- description :

Fan error
Main fan (FN101) failure

- code :

57.00.04

- affichage :

57.00.0Y Error To continue turn off then on

- description :

Fan error
Laser/scanner fan (FN102) failure

- code :

57.00.05

- affichage :

57.00.0Y Error To continue turn off then on

- description :

Fan error
Cartridge front-side fan (FN103) failure

- code :

57.00.06

- affichage :

57.00.0Y Error To continue turn off then on

- description :

Fan error
Cartridge fan (FN301) failure

- code :

57.00.07

- affichage :

57.00.0Y Error To continue turn off then on

- description :

Fan error
Duplex fan (FN107) failure

- code :

58.00.03

- affichage :

58.00.0Y Error To continue turn off then on

- description :

A sensor error has occurred.
DC controller CPU failure

- code :

58.00.04

- affichage :

58.00.0Y Error To continue turn off then on

- description :

A sensor error has occurred.
LVPS failure

- code :

58.00.05

- affichage :

58.00.0Y Error To continue turn off then on

- description :

A sensor error has occurred.
Environmental sensor (TH3) failure

- code :

59.00.20

- affichage :

59.00.YY error To continue turn off then on

- description :

A motor error has occurred. . YY = 00 Paper path malfunction
Feed motor (M101) failure (start-up or rotational)

- code :

59.00.30

- affichage :

59.00.YY error To continue turn off then on

- description :

A motor error has occurred. . YY = 00 Paper path malfunction
Feed motor (M101) failure (start-up or rotational)

- code :

59.00.40

- affichage :

59.00.YY error To continue turn off then on

- description :

A motor error has occurred. . YY = 00 Paper path malfunction
Fuser motor (M299) failure (start-up or rotational)

- code :

59.00.50

- affichage :

59.00.YY error To continue turn off then on

- description :

A motor error has occurred. . YY = 00 Paper path malfunction
Fuser motor (M299) failure (start-up or rotational)

- code :

59.00.60

- affichage :

59.00.YY error To continue turn off then on

- description :

A motor error has occurred. . YY = 00 Paper path malfunction
Drum motor (M102) failure (start-up or rotational)

- code :

59.00.70

- affichage :

59.00.YY error To continue turn off then on

- description :

A motor error has occurred. . YY = 00 Paper path malfunction
Drum motor (M102) failure (start-up or rotational)

- code :

59.A2.02

- affichage :

59.A2.0x Error

- description :

A product error has occurred.
Lifter driver assembly Tray 2 failure

- code :

59.A2.11

- affichage :

59.A2.0x Error

- description :

A product error has occurred.
Lifter driver assembly Tray 2 failure

- code :

59.A2.12

- affichage :

59.A2.0x Error

- description :

A product error has occurred.
Lifter driver assembly Tray 3 to 6 motor failure

- code :

59.A2.15

- affichage :

59.A2.0x Error

- description :

A product error has occurred.
Lifter driver assembly Tray 3 to 6 motor failure

- code :

60.00.02

- affichage :

60.00.0Y Tray <Y> lifting error

- description :

A tray lift motor error has occurred.
Lifter driver assembly Tray 2 failure

- code :

60.00.12

- affichage :

60.00.0Y Tray <Y> lifting error

- description :

A tray lift motor error has occurred.
Lifter driver assembly Tray 3 failure

- code :

60.00.15

- affichage :

60.00.0Y Tray <Y> lifting error

- description :

A tray lift motor error has occurred.
Lifter driver assembly Tray 3 failure

- code :

62.00.00

- affichage :

62.00.00 No system To continue turn off then on

- description :

Internal system failure

- code :

65.X0.A1

- affichage :

65.X0.A1 Output accessory disconnected

- description :

An external paper handling accessory connection has been interrupted.

- code :

66.80.01

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
Y-align malfunction

- code :

66.80.02

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
Jogger malfunction

- code :

66.80.03

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
Stapler malfunction

- code :

66.80.21

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
Lift up malfunction

- code :

66.80.22

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
Lift down malfunction

- code :

66.80.23

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
Lift sensor malfunction

- code :

66.80.33

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
Output roller malfunction

- code :

66.80.35

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
Self priming malfunction

- code :

66.80.51

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
System error (FW error)

- code :

66.80.55

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
System error 5 (FW error)

- code :

66.80.56

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
System error 6 (FW error)

- code :

66.80.57

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
System error 7 (FW error)

- code :

66.80.58

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
System error 8 (FW error)

- code :

66.80.59

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
System error 9 (FW error)

- code :

66.80.60

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
System error 10 (inter-page delay mismatch)

- code :

66.80.61

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
System error 11 (lifter task trouble)

- code :

66.80.62

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
System error 12 (inter-page delay mismatch)

- code :

66.80.63

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
System error 13 (FW error)

- code :

66.80.64

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
System error 14 (FW error)

- code :

66.80.65

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
System error 15 (FW error)

- code :

66.80.70

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
Page-info in flush

- code :

66.80.71

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
Flush request in PDLV

- code :

66.80.72

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
Delivery notice error

- code :

66.80.73

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
Flush request in checking paper path

- code :

66.80.74

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
Checking paper path start in PDLV

- code :

66.80.75

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
Flush request in flush

- code :

66.80.76

- affichage :

66.80.YY Stapler/Stacker failure

- description :

An external paper handling accessory error has occurred.
Non-flush complete

- code :

69.11.YY

- affichage :

69.11.YY Error To continue turn off then on

- description :

Duplexer error

- code :

70.00.00

- affichage :

70.00.00 Error To continue turn off then on

- description :

DC controller failure

- code :

79.XX.YY

- affichage :

79.XX.YY Error To continue turn off then on

- description :

This error can be caused by corrupted print jobs, software application issues, non-product specific printer drivers, poor-quality USB or network cables, bad network connections or incorrect network configurations, invalid firmware operations, or unsupported accessories.

- code :

80.0X.YY

- affichage :

80.0X.YY Embedded JetDirect error

- description :

Embedded HP JetDirect print server critical error - 80.01.80 No heartbeat - 80.01.81 Reclaim timeout - 80.01.82 Invalid data length - 80.01.8B Invalid max outstanding packet header field - 80.01.8C Invalid channel mapping response - 80.03.01 No PGP buffers - 80.03.02 Channel table full - 80.03.03 Producer index not reset - 80.03.04 Consumer index not reset - 80.03.05 Queue position size too small - 80.03.06 Transport overflow - 80.03.07 No overflow packets - 80.03.08 Invalid identify response - 80.03.09 Invalid channel map return status - 80.03.1080.03.10 Invalid reclaim return status - 80.03.12 Datagram invalid buffer - 80.03.13 Max stream channels - 80.03.14 Max datagram channels - 80.03.15 Card reset failed - 80.03.16 Self test failure - 80.03.17 Unknown PGP packet - 80.03.18 Duplicate I/O channel

- code :

81.YY.ZZ

- affichage :

81.YY.ZZ EIO-1 Card Failure

- description :

An EIO error has occurred. - 81.01.80 No heartbeat - 81.01.81 Reclaim timeout - 81.01.82 Invalid data length - 81.01.8B Invalid max outstanding - 81.01.8C Invalid channel mapping - 81.03.01 No PGP buffers - 81.03.02 Channel table full - 81.03.03 Producer index not reset - 81.03.04 Consumer index not reset - 81.03.05 Queue position size - 81.03.06 Transport overflow - 81.03.07 No overflow packets - 81.03.08 Invalid identify response - 81.03.09 Invalid channel map return - 81.03.10 Invalid reclaim return status - 81.03.12 Datagram invalid buffer - 81.03.13 Max stream channels - 81.03.14 Max datagram channels - 81.03.15 Card reset failed - 81.03.16 Self test failure - 81.03.17 Unknown PGP packet - 81.03.18 Duplicate I/O channelt code)

- code :

82.73.46

- affichage :

82.73.46

- description :

A hard disk or compact flash disk cleaning failed. Usually caused by a failure of the disk hardware.

- code :

82.73.47

- affichage :

82.73.47

- description :

A hard disk or compact flash disk cleaning failed. Usually caused by a failure of the disk hardware.

- code :

98.00.01

- affichage :

98.00.01 Corrupt data in firmware volume

- description :

Data corruption has occurred in the firmware volume

- code :

98.00.02

- affichage :

98.00.02 Corrupt data in solutions volume

- description :

Data corruption has occurred in the solutions volume

- code :

98.00.03

- affichage :

98.00.03 Corrupt data in configuration volume

- description :

Data corruption has occurred in the configuration volume

- code :

98.00.04

- affichage :

98.00.04 Corrupt data in job data volume

- description :

Data corruption has occurred in the job data volume

- code :

99.00.01

- affichage :

99.00.01 Upgrade not performed file is corrupt

- description :

A remote firmware upgrade (RFU) was not performed. CRC error in the firmware image (bad image).

- code :

99.00.02

- affichage :

99.00.02 Upgrade not performed timeout during receive

- description :

A remote firmware upgrade (RFU) was not performed. I/O timeout when reading header number and size. Indicates a problem with the network environment, not the device.

- code :

99.00.03

- affichage :

99.00.03 Upgrade not performed error writing to disk

- description :

A remote firmware upgrade (RFU) was not performed. Disk error. May indicate a problem or a hard disk failure. It might be necessary to check the connection to the hard disk or replace the hard disk.

- code :

99.00.04

- affichage :

99.00.04 Upgrade not performed timeout during receive

- description :

A remote firmware upgrade (RFU) was not performed. I/O timeout when reading rest of header.

- code :

99.00.05

- affichage :

99.00.05 Upgrade not performed timeout during receive

- description :

A remote firmware upgrade (RFU) was not performed. I/O timeout when reading image data.

- code :

99.00.06

- affichage :

99.00.06 Upgrade not performed error reading upgrade

- description :

A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading header number and size.

- code :

99.00.07

- affichage :

99.00.07 Upgrade not performed error reading upgrade

- description :

A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading rest of header.

- code :

99.00.08

- affichage :

99.00.08 Upgrade not performed error reading upgrade

- description :

A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading image data.

- code :

99.00.09

- affichage :

99.00.09 Upgrade canceled by user

- description :

A remote firmware upgrade (RFU) was not performed. The RFU was canceled by the user.

- code :

99.00.10

- affichage :

99.00.10 Upgrade canceled by user

- description :

A remote firmware upgrade (RFU) was not performed. Job canceled when reading header number and size.

- code :

99.00.11

- affichage :

99.00.11 Upgrade canceled by user

- description :

A remote firmware upgrade (RFU) was not performed. Job canceled when reading rest of header.

- code :

99.00.12

- affichage :

99.00.12 Upgrade not performed the file is invalid

- description :

A remote firmware upgrade (RFU) was not performed. Header number is 1 but header size doesn't match version 1 size.

- code :

99.00.13

- affichage :

99.00.13 Upgrade not performed the file is invalid

- description :

A remote firmware upgrade (RFU) was not performed. Header number is 2 but header size doesn't match version 2 size.

- code :

99.00.14

- affichage :

99.00.14 Upgrade not performed the file is invalid

- description :

A remote firmware upgrade (RFU) was not performed. The file is invalid.

- code :

99.00.2X

- affichage :

99.00.2X

- description :

- 99.00.20 The bundle is not for this product - 99.00.21 The bundle is not signed with the correct signature, or the signature is invalid - 99.00.22 The bundle header version is not supported by this firmware - 99.00.23 The package header version is not s

- code :

99.09.60

- affichage :

99.09.60 Unsupported disk

- description :

Preboot menu error. The hard disk currently installed is not recognized or supported by the product.

- code :

99.09.61

- affichage :

99.09.61 Unsupported disk

- description :

Preboot menu error. The installed disk is installed in a product configured for a encrypted hard disk.

- code :

99.09.62

- affichage :

99.09.62 Unknown disk

- description :

Preboot menu error. The installed disk was previously locked in another product.

- code :

99.09.63

- affichage :

99.09.63 Incorrect disk

- description :

A new or blank disk has been installed in a device which previously had an encrypted disk.

- code :

99.09.64

- affichage :

99.09.64 Disk malfunction

- description :

A fatal hard disk failure has occurred.

- code :

99.09.65

- affichage :

99.09.65 Disk data error

- description :

Disk data corruption has occurred.

- code :

99.09.66

- affichage :

99.09.66 No disk installed

- description :

A disk drive is not installed in the product.

- code :

99.09.67

- affichage :

99.09.67 Disk is not bootable please download firmware

- description :

The product has a non-secure disk (solid state disk) installed as the boot disk, and it has been replaced with a new service part. A new firmware image needs to be downloaded to the device.

- code :

99.XX.YY

- affichage :

99.XX.YY

- description :

Firmware installation error