- code :

10.0X.90

- affichage :

10.0X.90 Replace <Supply>

- description :

The product affichages this error when there is a toner replenishment malfunction for a specific print cartridge.

- code :

10.0X.Y0

- affichage :

10.0X.Y0 Supply memory error.

- description :

The product is unable to read the print cartridge data. The print cartridge is present but defective. When this error occurs, a question mark appears on the gas gauge of the supply or supplies with the error. If multiple supplies have this error, a 10.0X.Y0 error for the first supply detected with the error will be shown. After the user resolves the error that corresponds to the first supply, another 10.0X.Y0 error affichages for the next supply. This continues for all supplies memory errors.
Memory error • 10.00.00 (event code): Black print cartridge • 10.01.00 (event code): Cyan print cartridge • 10.02.00 (event code): Magenta print cartridge • 10.03.00 (event code): Yellow print cartridge
E-label missing • 10.00.10 (event code): Black print cartridge • 10.01.10 (event code): Cyan print cartridge • 10.02.10 (event code): Magenta print cartridge • 10.03.10 (event code): Yellow print cartridge

- code :

10.XX.69

- affichage :

10.XX.69 <Supply> very low

- description :

The product indicates when a supply level is very low. Actual print cartridge life might vary. Consider having a replacement print cartridge available to install when print quality is no longer acceptable. You do not need to replace the print cartridge at this time unless the print quality is no longer acceptable.
• 10.00.69 (event code): Black print cartridge very low • 10.01.69 (event code): Cyan print cartridge very low • 10.02.69 (event code): Magenta print cartridge very low • 10.03.690 (event code): Yellow print cartridge very low

- code :

10.YY.60

- affichage :

10.YY.60 <color> cartridge low

- description :

The product indicates when a supply level is low• Actual print cartridge life might vary. You do not need to replace the print cartridge at this time unless print quality is no longer acceptable. • 10.00.60 (event code): Black print cartridge • 10.01.60 (event code): Cyan print cartridge • 10.02.60 (event code): Magenta print cartridge • 10.03.60 (event code): Yellow print cartridge

- code :

11.00.YY

- affichage :

11.00.YY Internal clock error

- description :

The product real-time clock has experienced an error.
• XX = 01: Clock battery failed • XX = 02: Real-time clock failed

- code :

13.WX.EE

- affichage :

13.WX.EE Door open jam

- description :

This error occurs when a door is opened during printing.
• 13.AA.EE: Lower right door • 13.BA.EE: Right door • 13.EA.EE: Scanner cover NOTE: This jam can occur if the scanner cover is not securely latched. The sensor is located on the front of the IPTU, and the flag is located on the bottom of the scanner. • 13.8A.EE: Stapler/stacker • 13.FF.EE: Multiple doors?

- code :

13.WX.FF

- affichage :

13.WX.FF Jam

- description :

This error indicated paper in the path at power on or after a door is closed.
• 13.A3.FF: Tray 3 feed sensor • 13.A4.FF: Tray 4 feed sensor • 13.A5.FF: Tray 5 feed sensor • 13.B2.FF: Registration sensor • 13.B9.FF: Fuser output sensor • 13.D3.FF: Duplex re-feed sensor • 13.E2.FF: IPTU feed sensor • 13.E5.FF: IPTU bin full sensor • 13.AF.FF: Multiple feed sensors • 13.BF.FF: Registration and fuser output sensor • 13.EF.FF: IPTU feed and output sensors • 13.FF.FF: multiple sensors across areas

- code :

13.WX.YZ

- affichage :

13.WX.YZ Staple jam inside left cover

- description :

A jam has occurred in the staple cartridge.

- code :

20.00.00

- affichage :

20.00.00 Insufficient memory: <Device> To continue, to

- description :

The product does not have enough memory to print the page. The product received more data than can fit in the available memory. You might have tried to transfer too many macros, soft fonts, or complex graphics.

- code :

21.00.00

- affichage :

21.00.00 Page Too Complex

- description :

The product affichages this message to indicate that the page decompression process was too slow for the product.

- code :

30.01.06

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced a scanner fan error.

- code :

30.01.08

- affichage :

30.01.YY Scanner Failure

- description :

The scanner failed to return to home position.

- code :

30.01.10

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced a document feeder fan error.

- code :

30.01.14

- affichage :

30.01.YY Scanner Failure

- description :

The scanner experienced a scanner control board EEPROM error.

- code :

30.01.15

- affichage :

30.01.YY Scanner Failure

- description :

The scanner failed to be initialized due to an internal error.

- code :

30.01.18

- affichage :

30.01.YY Scanner Failure

- description :

The scanner experienced an error with the internal optical sensor.

- code :

30.01.19

- affichage :

30.01.YY Scanner Failure

- description :

The scanner experienced an error with the internal lamp sensor.

- code :

30.01.23

- affichage :

30.01.YY Scanner Failure

- description :

The scanner experienced an error during the scanner calibration process.

- code :

30.01.36

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced an error during the scanner firmware upgrade.

- code :

30.01.41

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced an internal communication error involving the copy processor board (CPB). The CPB is part of the formatter

- code :

30.01.42

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced an internal communication error.

- code :

30.01.43

- affichage :

30.01.YY Scanner Failure

- description :

There was a scan memory error.

- code :

30.01.44

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced an internal communication error.

- code :

30.01.45

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced an internal communication error involving the CPB.

- code :

30.01.46

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced an internal communication error involving the CPB.

- code :

30.01.47

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced a document feeder error.

- code :

30.01.48

- affichage :

30.01.YY Scanner Failure

- description :

The scanner control board (SCB) has lost 24v power.

- code :

30.01.49

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced a scanner inverter fan error. NOTE: The scanner inverter power supply is located inside the scanner.

- code :

30.01.50

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced a scanner control board error.

- code :

31.01.02

- affichage :

31.01.02 Jam in document feeder

- description :

Originals are jammed inside the document feeder top cover.

- code :

31.01.03

- affichage :

31.01.03 Document feeder pick error

- description :

This message affichages when the document feeder cannot pick up media.

- code :

40.00.01

- affichage :

40.00.01 USB I/O buffer overflow

- description :

The USB buffer overflowed during a busy state.

- code :

40.00.02

- affichage :

40.00.02 Embedded I/O buffer overflow

- description :

Too much data was sent to the embedded HP Jetdirect print server. An incorrect communications protocol might be in use.

- code :

40.00.03

- affichage :

40.00.03 EIO <X> buffer overflow

- description :

The product affichages this message when the EIO card in the indicated slot has overflowed its I/O buffer during a busy state.

- code :

40.00.04

- affichage :

40.00.04 EIO <X> bad transmission

- description :

The product affichages this message when a connection with the card in the indicated slot has been abnormally broken.

- code :

40.00.05

- affichage :

40.00.05 Embedded I/O bad transmission

- description :

The product experienced a temporary printing error. The connection between the product and the EIO card in the specified slot has been broken.

- code :

41.02.00

- affichage :

41.02.00 Error

- description :

The product experienced an error in the laser/scanner assembly.

- code :

41.03.YZ

- affichage :

41.03.YZ Unexpected size in tray <X>

- description :

The product detected a different paper size than expected. • Y = 0: Size mismatch. Detected media is longer or shorter than expected. • Y = A: Size mismatch. Detected media too long. • Y = B: Size mismatch. Detected media too short. • Z = 1: Source is Tray 1 • Z = 2: Source is Tray 2 • Z = 3: Source is Tray 3 • Z = 4: Source is Tray 4 • Z = 5: Source is Tray 5 • Z = 6: Source is Tray 6

- code :

41.05.YZ

- affichage :

41.05.YZ Unexpected type in tray <X>

- description :

The product detected a different paper type than expected. • Y = 0: (expected type) Unknown • Y = 1: (expected type) Normal media • Y = 3: (expected type) LBP OHT Y = 4 (expected type) Glossy media • Y = 5: (expected type) Gloss film • Y = 6: (expected type) Non-assured OHT • Y = 7: (expected type) Heavy media • Y = 8: (expected type) Light media • Y = 9: (expected type) Rough media • Y = A: (expected type) Extra heavy glossy media (glossy media 3) • Y = B: (expected type) Heavy glossy media (glossy media 2) • Y = C: (expected type) Heavy media 3 • Y = D: (expected type) Heavy media 2 • Z = 1: (detected type) Normal media • Z = 3: (detected type) LBP OHT • Z = 4: (detected type) Glossy media • Z = 5: (detected type) Gloss film • Z = 6: (detected type) Non-assured OHT • Z = 7: (detected type) Heavy media • Z = 8: (detected type) Light media • Z = 9: (detected type) Rough media • Z = A: (detected type) Extra heavy glossy media (glossy media 3) • Z = B: (detected type) Heavy glossy media (glossy media 2) • Z = C: (detected type) Heavy media 3 • Z = D: (detected type) Heavy media 2

- code :

41.07.YZ

- affichage :

41.07.YZ Error

- description :

A media transportation error has occurred. • Y = 0: Photo media 1, Photo media 2, Photo media 3, Designated media 2, Designated media 3, or N/ A, typed or AutoSense • Y = 1: AutoSense (Normal): special case distinguished from typed Normal • Y = 2: Normal: typed (not AutoSense) • Y = 3: Light media 1, 2, or 3: typed or AutoSense • Y = 4: Heavy media 1: typed or AutoSense • Y = 5: Heavy media 2: typed or AutoSense • Y = 6: Heavy media 3: typed or AutoSense • Y = 7: Glossy media 1: typed or AutoSense • Y = 8: Glossy media 2: typed or AutoSense • Y = 9: Glossy media 3: typed or AutoSense • Y = A: Glossy film: typed or AutoSense • Y = B: OHT: typed or AutoSense • Y = C: Label • Y = D: Envelope 1, Envelope 2, or Envelope 3 • Y = E: Rough (designated media 1): typed or AutoSense • Z = 1: Tray 1 • Z = 2: Tray 2 • Z = 3: Tray 3 • Z = 4: Tray 4 • Z = 5: Tray 5 • Z = 6: Tray 6 • Z = D: Duplexer

- code :

42.XX.YY

- affichage :

42.XX.YY Error

- description :

An internal system failure error has occurred.

- code :

44.01.XX

- affichage :

44.01.XX Error

- description :

A digital send error has occurred.

- code :

44.03.XX

- affichage :

44.03.XX Error

- description :

A digital send error has occurred.

- code :

44.10.XX

- affichage :

44.10.XX Error

- description :

A send to e-mail error has occurred.

- code :

44.34.XX

- affichage :

44.34.XX Error

- description :

A fax error has occurred.

- code :

44.92.XX

- affichage :

44.92.XX Error

- description :

A fax error has occurred.

- code :

47.00.XX

- affichage :

47.00.XX Error

- description :

A back channel internal error has occurred.

- code :

47.01.XX

- affichage :

47.01.XX Error

- description :

An image transformer internal error has occurred.

- code :

47.02.XX

- affichage :

47.02.XX Error

- description :

A job parser internal error has occurred.

- code :

47.03.XX

- affichage :

47.03.XX Error

- description :

A print job internal error has occurred.

- code :

47.04.XX

- affichage :

47.04.XX Error

- description :

A print spooler 9100 internal error has occurred.

- code :

47.06.XX

- affichage :

47.06.XX Error

- description :

A print app internal error has occurred.

- code :

47.WX.YZ

- affichage :

47.WX.YZ Printer Calibration Failed

- description :

The product is unable to access or implement one of the image pattern files. Y = calibration type, Z = event
• 47.FC.00: Color plane registration (CPR) image not found at system initialization • 47.FC.01: CPR Store Image failure • 47.FC.02: CPR Image not found • 47.FC.03: CPR Print engine execution failure • 47.FC.10: Consecutive Dmax Dhalf Image not found at system initialization • 47.FC.11: Consecutive Dmax Dhalf Store image failure • 47.FC.12: Consecutive Dmax Dhalf Image not found • 47.FC.13: Consecutive Dmax Dhalf Print engine execution failure • 47.FC.20: Error Diffusion Image not found at system initialization • 47.FC.21: Error Diffusion Store image failure • 47.FC.22: Error Diffusion Image not found • 47.FC.23: Error Diffusion Print engine execution failure • 47.FC.30: Drum Speed Adjustment Image not found at system initialization • 47.FC.31: Drum Speed Adjustment Store image failure • 47.FC.32: Drum Speed Adjustment Image not found • 47.FC.33: Drum Speed Adjustment Print engine execution failure • 47.FC.40: Pulse Width Modulation Image not found at system initialization • 47.FC.41: Pulse Width Modulation Store image failure • 47.FC.42: Pulse Width Modulation Image not found • 47.FC.43: Pulse Width Modulation Print engine execution failure

- code :

48.01.XX

- affichage :

48.01.XX Error

- description :

A job framework internal error has occurred.

- code :

48.03.XX

- affichage :

48.03.XX Error

- description :

A job framework internal error has occurred.

- code :

48.05.XX

- affichage :

48.05.XX Error

- description :

A job framework internal error has occurred.

- code :

49.21.49

- affichage :

49.21.49 The device has a detection problem

- description :

This error occurs as the product comes out of sleep mode if the optional stapler/stacker is removed when the product is in sleep mode.

- code :

49.XX.YY

- affichage :

49.XX.YY Error

- description :

A firmware error has occurred. This error can be caused by corrupted print jobs, software applications issues, non-product specific printer drivers, poor-quality USB or network cables, bad network connections or incorrect configurations, invalid firmware operations, or unsupported accessories.

- code :

50.1X.YZ

- affichage :

50.1X.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
Low fuser temperature and fuser warm-up failure

- code :

50.2X.YZ

- affichage :

50.2X.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
Low fuser temperature and fuser warm-up failure

- code :

50.3X.YZ

- affichage :

50.3X.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
High fuser temperature

- code :

50.4X.YZ

- affichage :

50.4X.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state

- code :

50.7X.YZ

- affichage :

50.7X.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
Fuser pressure-release mechanism failure

- code :

50.8X.YZ

- affichage :

50.8X.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
Low fuser temperature 2

- code :

50.9X.YZ

- affichage :

50.9X.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
High fuser temperature 2

- code :

50.AX.YZ

- affichage :

50.AX.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
Low fuser temperature 3

- code :

50.BX.YZ

- affichage :

50.BX.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
High fuser temperature 3

- code :

51.00.YY

- affichage :

51.00.YY Error

- description :

An error with the laser/scanner assembly has occurred in the product.
• YY = 00: Laser malfunction • YY = 19: Laser malfunction • YY = 20: Black laser/scanner error • YY = 21: Cyan laser/scanner error • YY = 22: Magenta laser/scanner error • YY = 23: Yellow laser/scanner errorp state

- code :

52.00.00

- affichage :

52.00.00 Error

- description :

The laser/scanner experienced a startup error.

- code :

52.20.00

- affichage :

52.20.00 Error

- description :

The laser/scanner experienced a rotational error.

- code :

53.10.0X

- affichage :

53.10.0X Unsupported DIMM

- description :

An unsupported DIMM is installed.

- code :

54.00.03

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error.
Environmental sensor failure

- code :

54.00.06

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error.
Registration density sensor failure

- code :

54.00.35

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error.
Drum speed adjustment abnormal warning

- code :

54.01.05

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error.
Media sensor is out of calibration range

- code :

54.0X.07

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 5: Black • X = 6: Cyan • X = 7: Magenta • X = 8: Yellow
Drum home position sensor failure

- code :

54.0X.0B

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Density sensor out of range error or Dhalf calibration failure

- code :

54.0X.0C

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Density sensor out of range error or Dhalf calibration failure

- code :

54.0X.0D

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Optical memory element abnormal or CPR sensor out of range

- code :

54.0X.0E

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Optical memory element abnormal or CPR sensor out of range

- code :

54.0X.1E

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Halftone calibration error

- code :

54.1X.1E

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Halftone calibration error

- code :

54.2X.1E

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Halftone calibration error

- code :

55.00.05

- affichage :

55.00.05 Engine Firmware RFU Error

- description :

The firmware upgrade failed.

- code :

55.00.YY

- affichage :

55.00.YY DC Controller Error

- description :

The DC controller experienced a communication error.

- code :

56.00.01

- affichage :

56.00.01 Illegal Input Printer Error

- description :

The product experienced an illegal input.

- code :

56.00.YY

- affichage :

56.00.YY Error

- description :

The product experienced a communication error with the optional paper trays.

- code :

58.00.04

- affichage :

58.00.04 Error

- description :

The product experienced a low voltage power supply unit malfunction.

- code :

59.00.00

- affichage :

59.00.00

- description :

The product experienced a printing error.
Paper path malfunction

- code :

59.00.30

- affichage :

59.00.30

- description :

The product experienced a printing error.
Fuser motor (M2) start up error or fuser motor (M2) rotational error

- code :

59.00.40

- affichage :

59.00.40

- description :

The product experienced a printing error.
Fuser motor (M2) start up error or fuser motor (M2) rotational error

- code :

59.00.90

- affichage :

59.00.90

- description :

ITB motor (M1) start up error or ITB motor (M1) abnormal rotational error

- code :

59.00.A0

- affichage :

59.00.A0

- description :

ITB motor (M1) start up error or ITB motor (M1) abnormal rotational error

- code :

59.00.B0

- affichage :

59.00.B0 Cleaning motor error Replace Toner Collection Unit

- description :

The cleaning motor is stuck, the waste toner chute is clogged, or the TCU is full.

- code :

59.00.C0

- affichage :

59.00.C0

- description :

Developer alienation motor (M10) error

- code :

59.00.F0

- affichage :

59.00.F0

- description :

T1 alienation mechanism failure

- code :

59.0X.50

- affichage :

59.0X.50 Error

- description :

The product experienced a drum motor startup error. • X= 5: Black • X = 6: Cyan • X = 7: Magenta • X = 8: Yellow

- code :

59.0X.60

- affichage :

59.0X.60 Error

- description :

The product experienced a drum motor rotation error. • X= 5: Black • X = 6: Cyan • X = 7: Magenta • X = 8: Yellow

- code :

60.00.0Y

- affichage :

60.00.0Y Tray <Y> lifting error

- description :

The indicated tray has not lifted into the paper feed position.

- code :

62.00.00

- affichage :

62.00.00 No system

- description :

The product experienced an internal system failure.

- code :

65.80.A1

- affichage :

65.80.A1 Output accessory disconnected

- description :

The product affichages this message when the stapler/stacker connection has been interrupted with no media in the accessory.

- code :

66.80.YY

- affichage :

66.80.YY <Output device> failure

- description :

The stapler/stacker controller on the product has detected a failure. • YY = 01: Y-align failure • YY = 02: Jogger failure • YY = 03: Stapler failure • YY = 21: Lift up failure • YY = 22: Lift down failure • YY = 23: Left sensor failure • YY = 33: Output roller failure

- code :

69.11.YY

- affichage :

69.11.YY Error

- description :

This message affichages to indicate an error during a duplex (2-sided printing) operation.

- code :

70.00.00

- affichage :

70.00.00 Error

- description :

The product experienced a DC controller failure.

- code :

79.XX.YY

- affichage :

79.XX.YY Error

- description :

This error can be caused by corrupted print jobs, software application issues, non-product-specific printer drivers, poor-quality USB or network cables, bad network connections, incorrect configurations, invalid firmware operations, or unsupported accessories.

- code :

80.0X.YY

- affichage :

80.0X.YY Embedded JetDirect Error

- description :

The product experienced an embedded HP JetDirect print server critical error.

- code :

80.YYYY

- affichage :

80.YYYY EIO Error

- description :

An external I/O card has failed on the product.

- code :

98.00.0X

- affichage :

98.00.0X Corrupt data in X volume

- description :

The product has experienced a data corruption in the volume indicated by the error message. • 98.00.01 Corrupt data in firmware volume • 98.00.02 Corrupt data in solutions volume • 98.00.03 Corrupt data in configuration volume • 98.00.04 Corrupt data in job data volume.

- code :

99.00.01

- affichage :

99.00.01 Upgrade not performed file is corrupt

- description :

A remote firmware upgrade (RFU) failed. The product experienced an error in the firmware image (bad image).

- code :

99.00.02

- affichage :

99.00.02 Upgrade not performed timeout during receive

- description :

A remote firmware upgrade (RFU) failed. The product experienced an I/O timeout when reading the file header number and size.

- code :

99.00.03

- affichage :

99.00.03 Upgrade not performed error writing to disk

- description :

A remote firmware upgrade (RFU) failed. The product encountered a disk error. May indicate a problem or a hard disk failure. It might be necessary to check the connection to the hard disk or replace the hard disk.

- code :

99.00.04

- affichage :

99.00.04 Upgrade not performed timeout during receive

- description :

A remote firmware upgrade (RFU) failed. The product experienced an I/O timeout when reading the rest of the header.

- code :

99.00.05

- affichage :

99.00.05 Upgrade not performed timeout during receive

- description :

A remote firmware upgrade (RFU) failed. The product experienced an I/O timeout when reading image data.

- code :

99.00.06

- affichage :

99.00.06 Upgrade not performed error reading upgrade

- description :

A remote firmware upgrade (RFU) failed. The product experienced an error when reading header number and size.

- code :

99.00.07

- affichage :

99.00.07 Upgrade not performed error reading upgrade

- description :

A remote firmware upgrade (RFU) failed. The product experienced an error when reading the rest of the header.

- code :

99.00.08

- affichage :

99.00.08 Upgrade not performed error reading upgrade

- description :

A remote firmware upgrade (RFU) failed. The product experienced an error when reading image data.

- code :

99.00.09

- affichage :

99.00.09 Upgrade canceled by user

- description :

A remote firmware upgrade (RFU) failed. The RFU process was canceled by the user.

- code :

99.00.10

- affichage :

99.00.10 Upgrade canceled by user

- description :

A remote firmware upgrade (RFU) failed. The user canceled the job when the upgrade process was reading the header number and size.

- code :

99.00.11

- affichage :

99.00.11 Upgrade canceled by user

- description :

A remote firmware upgrade (RFU) failed. The user canceled the job when the upgrade process was reading the rest of the header.

- code :

99.00.12

- affichage :

99.00.12 Upgrade not performed the file is invalid

- description :

A remote firmware upgrade (RFU) failed. The header number is 1, but the header size does not match the version 1 size.

- code :

99.00.13

- affichage :

99.00.13 Upgrade not performed the file is invalid

- description :

A remote firmware upgrade (RFU) failed. Header number is 2 but header size doesn't match version 2 size.

- code :

99.00.14

- affichage :

99.00.14 Upgrade not performed the file is invalid

- description :

A remote firmware upgrade (RFU) failed. The file is invalid.

- code :

99.09.60

- affichage :

99.09.60 Unsupported disk

- description :

This message is a preboot menu error. The hard disk currently installed is not recognized or supported by the product.

- code :

99.09.61

- affichage :

99.09.61 Unsupported disk

- description :

This message is a preboot menu error. The hard disk is installed in a product configured for an encrypted hard disk.

- code :

99.09.62

- affichage :

99.09.62 Unknown disk

- description :

This message is a preboot menu error. The installed disk was previously locked in another product.

- code :

99.09.63

- affichage :

99.09.63 Incorrect disk

- description :

A new or blank disk has been installed in a product which previously had an encrypted disk.

- code :

99.09.64

- affichage :

99.09.64 Disk malfunction

- description :

The product experienced a fatal hard disk failure.

- code :

99.09.65

- affichage :

99.09.65 Disk data error

- description :

The product experienced disk data corruption.

- code :

99.09.66

- affichage :

99.09.66 No disk installed

- description :

A disk drive is not installed in the product.

- code :

99.09.67

- affichage :

99.09.67 Disk is not bootable please download firmware

- description :

The product has a non-secure disk (solid state disk) installed as the boot disk, and it has been replaced with a new service part. A new firmware image needs to be uploaded to the product.

- code :

99.09.68

- affichage :

99.09.68 Expecting secondary disk

- description :

The product is searching for a secondary disk.