- code :

10.00.00

- affichage :

10.0X.Y0 Supply memory error

- description :

The product cannot read or write to at least one print cartridge memory tag or a memory tag is missing from the print cartridge.
Black print cartridge

- code :

10.00.10

- affichage :

10.0X.Y0 Supply memory error

- description :

The product cannot read or write to at least one print cartridge memory tag or a memory tag is missing from the print cartridge.
Black print cartridge

- code :

10.00.15

- affichage :

10.YY.15 Install <supply>

- description :

The indicated supply has been removed or installed incorrectly.
Black print cartridge

- code :

10.00.34

- affichage :

10.XX.34 Used Supply In Use

- description :

The print cartridge is used.

- code :

10.00.35

- affichage :

10.YY.35 Incompatible <supply>

- description :

The indicated supply is not compatible with this product.
Black print cartridge

- code :

10.00.40

- affichage :

10.XX.40 Genuine HP Supplies Installed

- description :

A genuine HP print cartridge has been installed.
Black print cartridge

- code :

10.00.41

- affichage :

10.XX.41 Unsupported Supply In Use

- description :

The installed print cartridge is for a different product.
Black print cartridge

- code :

10.00.70

- affichage :

10.XX.70 Printing past very low

- description :

The product indicates when a supply level is very low. The actual remaining print cartridge life might vary. You do not need to replace the print cartridge at this time unless print quality is no longer acceptable.
Black print cartridge

- code :

10.23.15

- affichage :

10.YY.15 Install <supply>

- description :

The indicated supply has been removed or installed incorrectly.
Fuser kit

- code :

10.23.35

- affichage :

10.YY.35 Incompatible <supply>

- description :

The indicated supply is not compatible with this product.
Fuser

- code :

10.23.50

- affichage :

10.23.50

- description :

The fuser kit life was reset above the order threshold.

- code :

10.23.51

- affichage :

10.23.51

- description :

The fuser kit life was reset above the replace threshold.

- code :

10.23.52

- affichage :

10.23.52

- description :

The fuser kit life was reset above the reset threshold.

- code :

10.23.70

- affichage :

10.23.70 Printing Past Very Low

- description :

The product indicates when fuser kit is very low. The actual remaining fuse kit life might vary. You do not need to replace the fuser kit at this time unless print quality is no longer acceptable.

- code :

11.00.YY

- affichage :

11.00.YY Internal clock error

- description :

The product real time clock has experienced an error. 01=dead clock 02=dead real time clock

- code :

13.00.00

- affichage :

13.00.00

- description :

Generic jam event code.

- code :

13.00.EE

- affichage :

13.00.EE

- description :

Unknown door open

- code :

13.84.A4

- affichage :

13.WX.YZ Jam in lower bin area

- description :

A jam exists in the lower bin area.

- code :

13.A3.FF

- affichage :

13.A3.FF

- description :

Power on jam at the Tray 3 feed sensor.

- code :

13.B2.9Z

- affichage :

13.WX.YZ Jam below control panel

- description :

Page at duplex switchback jam. Z = the source tray number

- code :

13.B2.D1

- affichage :

13.WX.YZ Jam in Tray 1

- description :

Late to registration jam, from Tray 1 This jam occurs when the paper does not reach the TOP sensor in designated amount of time from the start of paper pickup at printing from Tray 1 and duplex printing.

- code :

13.D3.DZ

- affichage :

13.D3.DZ

- description :

Late to duplex re-feed jam

- code :

13.E5.FF

- affichage :

13.E5.FF

- description :

A power on jam has occurred.

- code :

13.EA.EE

- affichage :

13.EA.EE

- description :

A door jam has occurred.

- code :

13.EE.FF

- affichage :

13.EE.FF

- description :

A power on jam has occurred.

- code :

13.FF.EE

- affichage :

13.FF.EE

- description :

A door jam has occurred.

- code :

13.FF.FF

- affichage :

13.FF.FF

- description :

A power on residual paper jam has occurred (sensor).

- code :

13.WX.EE

- affichage :

13.WX.EE

- description :

This jam occurs when a door is opened during printing. 13.AA.EE (event code) Tray 3, 4, or 5 door open 13.AB.EE (event code) Tray 4, 5, or 6 door open 13.BA.EE (event code) Front door open 13.BB.EE (event code) Right door openA

- code :

13.WX.FF

- affichage :

13.WX.FF

- description :

Power on residual paper jam. This jam occurs when the paper exists at any of the paper path jam sensors at power on or door close. Due to the current FW timing requirements, the affichageed jam code is always 13.FF.FF, only the event log will have 13.WX.FF 13.B9.FF (event code) Fuser output sensor - PS700 13.A3.FF (event code) Tray 3 feed sensor - SR4 13.A4.FF (event code) Tray 4 feed sensor - SR7 13.A5.FF (event code) Tray 5 feed sensor - SR10 13.A6.FF (event code) Tray 6 feed sensor - SR10 13.FF.FF (event code) Multiple sensors

- code :

13.WX.YZ

- affichage :

13.WX.YZ Jams inside lower right door

- description :

A jam exists inside the lower right door.

- code :

14.00.XX

- affichage :

14.00.XX

- description :

A feed roller error has occurred. 14.00.01 (event code) 14.00.02 (event code) 14.00.03 (event code) 14.00.04 (event code) 14.00.05 (event code) 14.00.06 (event code)

- code :

20.00.00

- affichage :

20.00.00 Insufficient memory: <Device> To continue, to

- description :

The product has experienced a memory error. You might have tried to transfer too many fonts or macros.

- code :

21.00.00

- affichage :

21.00.00 Page Too Complex

- description :

The page decompression process was too slow for the printer.

- code :

30.01.30

- affichage :

30.01.YY Scanner Failure

- description :

HP image ASIC error

- code :

30.01.32

- affichage :

30.01.YY Scanner Failure

- description :

HP image ASIC error

- code :

31.01.01

- affichage :

31.01.0X

- description :

Flatbed scanner cover open

- code :

31.01.02

- affichage :

31.01.02 Jam in document feeder

- description :

Document feeder jam in the top cover

- code :

31.01.03

- affichage :

31.01.03 Document feeder pick error

- description :

Document feeder cannot pick paper

- code :

31.01.04

- affichage :

31.01.0X

- description :

Scanner internal communication

- code :

31.01.05

- affichage :

31.01.0X

- description :

Internal communication command error

- code :

31.01.06

- affichage :

30.01.YY Scanner Failure

- description :

Scanner fan error

- code :

31.01.08

- affichage :

30.01.YY Scanner Failure

- description :

Scanner optic failed to return to the home position

- code :

31.01.10

- affichage :

30.01.YY Scanner Failure

- description :

Document feeder fan error

- code :

31.01.14

- affichage :

30.01.YY Scanner Failure

- description :

Scanner control board (SCB) EEPROM error

- code :

31.01.15

- affichage :

30.01.YY Scanner Failure

- description :

Scanner did not initialize (internal error)

- code :

31.01.18

- affichage :

30.01.YY Scanner Failure

- description :

Scanner internal optical sensor error

- code :

31.01.19

- affichage :

30.01.YY Scanner Failure

- description :

Scanner internal lamp sensor error

- code :

31.01.23

- affichage :

30.01.YY Scanner Failure

- description :

Scanner internal lamp sensor error

- code :

31.01.36

- affichage :

30.01.YY Scanner Failure

- description :

Scanner firmware upgrade error

- code :

31.01.41

- affichage :

30.01.YY Scanner Failure

- description :

Internal CPB communication error

- code :

31.01.42

- affichage :

30.01.YY Scanner Failure

- description :

Internal product communication error

- code :

31.01.43

- affichage :

30.01.YY Scanner Failure

- description :

Scan memory error

- code :

31.01.44

- affichage :

30.01.YY Scanner Failure

- description :

Internal product communication error

- code :

31.01.45

- affichage :

30.01.YY Scanner Failure

- description :

Internal CPB communication error

- code :

31.01.46

- affichage :

30.01.YY Scanner Failure

- description :

Internal CPB communication error

- code :

31.01.47

- affichage :

30.01.YY Scanner Failure

- description :

Document feeder error

- code :

31.01.48

- affichage :

30.01.YY Scanner Failure

- description :

Scanner error

- code :

31.01.49

- affichage :

30.01.YY Scanner Failure

- description :

Scanner inverter fan error

- code :

31.01.50

- affichage :

30.01.YY Scanner Failure

- description :

Internal SCB error

- code :

32.08.A1

- affichage :

32.08.AX

- description :

Shutdown event

- code :

32.08.A2

- affichage :

32.08.AX

- description :

Boot from normal shutdown event

- code :

32.08.A3

- affichage :

32.08.AX

- description :

Boot from abnormal shutdown event

- code :

32.1C.01

- affichage :

32.1C.XX

- description :

NVRAM backup/restore service backup started

- code :

32.1C.02

- affichage :

32.1C.XX

- description :

NVRAM backup/restore service restore started

- code :

32.1C.03

- affichage :

32.1C.XX

- description :

NVRAM backup/restore administrator backup started

- code :

32.1C.04

- affichage :

32.1C.XX

- description :

NVRAM backup/restore administrator restore started

- code :

32.1C.05

- affichage :

32.1C.XX

- description :

Backup/restore complete

- code :

32.1C.06

- affichage :

32.1C.XX

- description :

Data model failed to clone job ticket

- code :

32.1C.07

- affichage :

32.1C.XX

- description :

Backup restore permissions error

- code :

32.1C.08

- affichage :

32.1C.XX

- description :

Not enough disk space to perform backup/restore or network share issue

- code :

32.1C.09

- affichage :

32.1C.XX

- description :

Tried to restore a backup file that was not valid for this product

- code :

32.1C.0A

- affichage :

32.1C.XX

- description :

Backup file is invalid

- code :

32.1C.0B

- affichage :

32.1C.XX

- description :

Backup is from newer version of FW than what is currently on the product

- code :

32.1C.0C

- affichage :

32.1C.XX

- description :

Backup cancelled from the HP Embedded Web Server

- code :

32.1C.0D

- affichage :

32.1C.XX

- description :

Backup/restore failed, auto-reboot failed, or the product might be busy

- code :

32.1C.0E

- affichage :

32.1C.XX

- description :

Backup/restore timeout while communicating with the formatter

- code :

32.1C.0F

- affichage :

32.1C.XX

- description :

Backup/restore timeout while communicating with the finisher firmware

- code :

32.1C.10

- affichage :

32.1C.XX

- description :

Backup/restore timeout while communicating with the scanner firmware

- code :

32.1C.11

- affichage :

32.1C.XX

- description :

Backup/restore timeout while communicating with the engine

- code :

32.1C.12

- affichage :

32.1C.XX

- description :

Backup/restore timeout while communicating with the disk

- code :

32.1C.13

- affichage :

32.1C.XX

- description :

Scheduled backup failure

- code :

32.1C.14

- affichage :

32.1C.XX

- description :

NVRAM restore timeout while communicating with the formatter

- code :

32.1C.15

- affichage :

32.1C.XX

- description :

NVRAM restore timeout while communicating with the finisher firmware

- code :

32.1C.16

- affichage :

32.1C.XX

- description :

NVRAM restore timeout while communicating with the scanner firmware

- code :

32.1C.17

- affichage :

32.1C.XX

- description :

NVRAM restore timeout while communicating with the engine

- code :

32.1C.18

- affichage :

32.1C.XX

- description :

Backup of copy subsystem failed

- code :

32.1C.19

- affichage :

32.1C.XX

- description :

Backup of fax subsystem failed

- code :

32.1C.1A

- affichage :

32.1C.XX

- description :

Backup of digital send subsystem failed

- code :

32.1C.1B

- affichage :

32.1C.XX

- description :

Backup of print subsystem failed

- code :

32.1C.1C

- affichage :

32.1C.XX

- description :

Backup of networking subsystem failed

- code :

32.1C.1D

- affichage :

32.1C.XX

- description :

Backup of finishing subsystem failed

- code :

32.1C.1E

- affichage :

32.1C.XX

- description :

Restore of copy subsystem failed

- code :

32.1C.1F

- affichage :

32.1C.XX

- description :

Restore of fax subsystem failed

- code :

32.1C.20

- affichage :

32.1C.XX

- description :

Restore of digital send subsystem failed

- code :

32.1C.21

- affichage :

32.1C.XX

- description :

Restore of print subsystem failed

- code :

32.1C.22

- affichage :

32.1C.XX

- description :

Restore of networking subsystem failed

- code :

32.1C.24

- affichage :

32.1C.XX

- description :

NVRAM backup/restore successful

- code :

32.1C.25

- affichage :

32.1C.XX

- description :

Reset of copy subsystem failed

- code :

32.1C.26

- affichage :

32.1C.XX

- description :

Reset of fax subsystem failed

- code :

32.1C.27

- affichage :

32.1C.XX

- description :

Reset of digital send subsystem failed

- code :

32.1C.28

- affichage :

32.1C.XX

- description :

Reset of print subsystem failed

- code :

32.1C.29

- affichage :

32.1C.XX

- description :

Reset of networking subsystem failed

- code :

32.1C.2A

- affichage :

32.1C.XX

- description :

Reset of finishing subsystem failed

- code :

32.1C.2B

- affichage :

32.1C.XX

- description :

Reset formatter timeout

- code :

32.1C.2C

- affichage :

32.1C.XX

- description :

Reset finisher timeout

- code :

32.1C.2D

- affichage :

32.1C.XX

- description :

Reset scanner timeout

- code :

32.1C.2E

- affichage :

32.1C.XX

- description :

Reset engine timeout

- code :

32.1C.2F

- affichage :

32.1C.XX

- description :

Reset failure

- code :

32.21.00

- affichage :

32.21.00

- description :

Corrupt firmware in external accessory

- code :

33.01.01

- affichage :

33.01.XX

- description :

A restore process has occurred.

- code :

33.01.02

- affichage :

33.01.XX

- description :

A save process has occurred.

- code :

33.XX.YY

- affichage :

33.XX.YY Used board/diskred.

- description :

An encrypted board or disk with existing data previously locked to a different product has replaced the original. If you continue, data is permanently lost.

- code :

40.00.01

- affichage :

40.00.01 USB I/O buffer overflow To continue, touch "OK"

- description :

The USB buffer has overflowed.

- code :

40.00.02

- affichage :

40.00.02 Embedded I/O buffer overflow To continue, touch "OK

- description :

The product has experienced a JetDirect buffer overflow.

- code :

40.00.03

- affichage :

40.00.03 EIO <X> buffer overflow To continue, touch "O

- description :

Too much data was sent to the EIO card in the specified slot (x). An incorrect communications protocol might be in use.

- code :

40.00.04

- affichage :

40.00.04 EIO <X> bad transmission To continue, touch "

- description :

The connection between the product and the USB device has been broken.

- code :

40.00.05

- affichage :

40.00.05 Embedded I/O bad transmission To continue, touch "O

- description :

The USB device has been removed.

- code :

41.02.00

- affichage :

41.02.00 Error

- description :

A beam detected misprint error.

- code :

41.03.YZ

- affichage :

41.03.YZ Unexpected size in tray <X>

- description :

The product detected a different paper size than expected. -Y = 0 Size mismatch. Detected media is longer or shorter than expected. -Y = A Size mismatch. Detected media too long. -Y = B Size mismatch. Detected media too short. -Y = C Size mismatch. Inter-page gap error. -Z = D Source is duplexer -Z = E Source is envelope feeder -Z = 1 Source is Tray 1 -Z = 2 Source is Tray 2 -Z = 3 Source is Tray 3 -Z = 4 Source is Tray 4 -Z = 5 Source is Tray 5

- code :

41.05.YZ

- affichage :

41.05.YZ Unexpected type in tray <X>

- description :

The product detected a different paper type than expected. -Y = 0 (expected type) Unknown -Y = 1 (expected type) Normal media -Y = 3 (expected type) LBP OHT -Y = 6 (expected type) Non-assured OHT -Y = 7 (expected type) Heavy media -Y = 8 (expected type) Light media -Y = 9 (expected type) Rough media -Y = C (expected type) Heavy media 3 -Y = D (expected type) Heavy media 2 -Z = 1 (detected type) Normal media -Z = 3 (detected type) LBP OHT -Z = 6 (detected type) Non-assured OHT -Z = 7 (detected type) Heavy media -Z = 8 (detected type) Light media -Z = 9 (detected type) Rough media -Z = B (detected type) Heavy glossy media (glossy media 2) -Z = C (detected type) Heavy media 3 -Z = D (detected type) Heavy media 2

- code :

41.XX.YZ

- affichage :

41.XX.YZ Error To continue, touch "OK"

- description :

A product error has occurred. -XX = error type -Y = fuser mode -Z = input tray -XX = 02 Beam detect misprint -XX = 09 Sub thermistor abnormally high -XX = 18 Scan line inclination adjustment -XX = 20 Image drum HV -Y = 2 Normal typed (not AutoSense) -Y = 3) Light media 1, 2, 3: typed or AutoSense -Y = 4 Heavy media 1: typed or AutoSense -Z = 0 Envelope feeder -Z = 1 Tray 1 -Z = 2 Tray 2 -Z = 3 Tray 3 -Z = 4 Tray 4 -Z = 5 Tray 5 -Z = 6 Tray 6 -Z = D Duplexer

- code :

42.XX.YY

- affichage :

42.XX.YY

- description :

Internal system failure

- code :

47.00.XX

- affichage :

47.00.XX

- description :

Back channel internal error

- code :

47.01.XX

- affichage :

47.01.XX

- description :

Image transformer internal error

- code :

47.02.XX

- affichage :

47.02.XX

- description :

Job parser internal error

- code :

47.03.XX

- affichage :

47.03.XX

- description :

Print job internal error

- code :

47.04.XX

- affichage :

47.04.XX

- description :

Print spooler 9100 internal error

- code :

47.05.00

- affichage :

47.05.00

- description :

Print spooler framework internal error

- code :

47.06.XX

- affichage :

47.06.XX

- description :

Print App internal error

- code :

47.WX.YZ

- affichage :

47.WX.YZ Printer Calibration Failed To continue, touch "OK"

- description :

The device is unable to access or implement one of the image patterns files. Y = calibration type, Z = event -47.FC.20 (event code) Error Diffusion Image not found at system initialization -47.FC.21 (event code) Error Diffusion Store image failure -47.FC.22 (event code) Error Diffusion Image not found -47.FC.23 Error Diffusion Print engine execution failure -47.FC.300 (event code) Drum Speed Adjustment Image not found at system initialization -47.FC.31 (event code) Drum Speed Adjustment Store image failure -47.FC.32 (event code) Drum Speed Adjustment Image not found -47.FC.33 (event code) Drum Speed Adjustment Print engine execution failure -47.FC.40 (event code) Pulse Width Modulation Image not found at system initializatione -47.FC.41 (event code) Pulse Width Modulation Store image failure -47.FC.42 (event code) Pulse Width Modulation Image not found -47.FC.43 (event code) Pulse Width Modulation Print engine execution failure

- code :

49.XX.YY

- affichage :

49.XX.YY To continue turn off then on

- description :

A firmware error has occurred.

- code :

50.06.60

- affichage :

59.0X.60 Error To continue turn off then on

- description :

A motor rotational error has occurred.
Drum motor (M102) error

- code :

50.1X.YZ

- affichage :

50.WX.YZ Fuser error To continue turn off then on

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state.
Low fuser temperature 1 or fuser warm-up failure

- code :

50.2X.YZ

- affichage :

50.WX.YZ Fuser error To continue turn off then on

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state.
Low fuser temperature 1 or fuser warm-up failure

- code :

50.3X.YZ

- affichage :

50.WX.YZ Fuser error To continue turn off then on

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state.
High fuser temperature 1

- code :

50.4X.YZ

- affichage :

50.WX.YZ Fuser error To continue turn off then on

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state.
Drive circuit faulture

- code :

50.7X.YZ

- affichage :

50.WX.YZ Fuser error To continue turn off then on

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state.
Fuser pressure-release mechanism failure

- code :

50.8X.YZ

- affichage :

50.WX.YZ Fuser error To continue turn off then on

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state.
Low fuser temperature 2

- code :

50.9X.YZ

- affichage :

50.WX.YZ Fuser error To continue turn off then on

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state.
High fuser temperature 2

- code :

51.00.20

- affichage :

51.00.YY Error

- description :

Laser/scanner errorure
Black laser/scanner error

- code :

52.00.00

- affichage :

52.XX.00 Error To continue turn off then on

- description :

Laser/scanner error
laser/scanner motor startup error

- code :

52.20.00

- affichage :

52.XX.00 Error To continue turn off then on

- description :

Laser/scanner error
Laser/scanner rotation error

- code :

54.00.03

- affichage :

54.XX.YY Error

- description :

A sensor error has occurred.
Environmental sensor (TH3) failure

- code :

54.06.21

- affichage :

54.XX.YY Error

- description :

A sensor error has occurred.
Primary laser/scanner beam detect abnormality

- code :

55.00.YY

- affichage :

55.00.YY DC controller error To continue turn off then on

- description :

DC controller PCA error - 55.00.01 (event code) DC controller memory error - 55.00.03 (event code DC controller no engine response - 55.00.04 (event code DC controller communications timeout

- code :

55.0X.YY

- affichage :

55.0X.YY DC controller error To continue turn off then on

- description :

DC controller PCA error - 55.01.06 (event code) NVRAM memory data error warning - 55.02.06 (event code) NVRAM memory access error warning

- code :

56.00.YY

- affichage :

56.00.YY Error To continue turn off then on

- description :

Optional paper trays communication error

- code :

57.00.01

- affichage :

57.00.0Y Error To continue turn off then on

- description :

Fan error
Main fan (FM101) failure

- code :

57.00.02

- affichage :

57.00.0Y Error To continue turn off then on

- description :

Fan error
Laser/scanner fan (FN102) failure

- code :

57.00.03

- affichage :

57.00.0Y Error To continue turn off then on

- description :

Fan error
Cartridge fan (FM301) failure

- code :

57.00.04

- affichage :

57.00.0Y Error To continue turn off then on

- description :

Fan error
Cartridge front-side fan (FM103) failure

- code :

57.00.05

- affichage :

57.00.0Y Error To continue turn off then on

- description :

Fan error
Switchback fan (FM105) failure

- code :

57.00.06

- affichage :

57.00.0Y Error To continue turn off then on

- description :

Fan error
Low-voltage power supply fan (FM104) failure

- code :

57.00.07

- affichage :

57.00.0Y Error To continue turn off then on

- description :

Fan error
Duplex fan (FM107) failure

- code :

58.00.02

- affichage :

58.00.0Y Error To continue turn off then on

- description :

A sensor error has occurred.
Environmental sensor (TH3) failure

- code :

58.00.03

- affichage :

58.00.0Y Error To continue turn off then on

- description :

A sensor error has occurred.
DC controller CPU failure

- code :

58.00.04

- affichage :

58.00.0Y Error To continue turn off then on

- description :

A sensor error has occurred.
LVPS failure

- code :

59.00.00

- affichage :

59.00.YY error To continue turn off then on

- description :

A motor error has occurred.
Paper path malfunction

- code :

59.00.YY

- affichage :

59.00.YY error To continue turn off then on

- description :

A motor error has occurred.

- code :

59.05.50

- affichage :

59.0X.50 Error To continue turn off then on

- description :

A motor startup error has occurred.
Drum motor (M102) error

- code :

59.A2.02

- affichage :

59.A2.0x Error

- description :

A product error has occurred.
Lifter driver assembly Tray 2 failure

- code :

59.A2.03

- affichage :

59.A2.0x Error

- description :

A product error has occurred.
Lifter driver assembly Tray 3 (1 x 500) failure

- code :

59.A2.04

- affichage :

59.A2.0x Error

- description :

A product error has occurred.
Lifter driver assembly Tray 4 (3 x 500 with stand) failure

- code :

59.A2.05

- affichage :

59.A2.0x Error

- description :

A product error has occurred.
Lifter driver assembly Tray 5 (3 x 500 with stand) failure

- code :

60.00.02

- affichage :

60.00.0Y Tray <Y> lifting error

- description :

A tray lift motor error has occurred.
Lifter driver assembly Tray 2 failure

- code :

60.00.03

- affichage :

60.00.0Y Tray <Y> lifting error

- description :

A tray lift motor error has occurred.
Lifter driver assembly Tray 3 failure

- code :

62.00.00

- affichage :

62.00.00 No system To continue turn off then on

- description :

Internal system failure

- code :

65.X0.A1

- affichage :

65.X0.A1 Output accessory disconnected

- description :

An external paper handling accessory connection has been interrupted.

- code :

66.80.YY

- affichage :

66.80.YY Stapler/Stacker failure

- description :

n external paper handling accessory error has occurred. - 66.80.01 (event code) Y-align malfunction - 66.80.02 (event code) Jogger malfunction - 66.80.03 (event code) Stapler malfunction - 66.80.21 (event code) Lift up malfunction - 66.80.22 (event code) Lift down malfunction - 66.80.23 (event code) Lift sensor malfunction - 66.80.33 (event code) Output roller malfunction - 66.80.35 (event code) Self priming malfunction - 66.80.51 (event code) System error (FW error) - 66.80.55 (event code) System error 5 (FW error) - 66.80.56 (event code) System error 6 (FW error) - 66.80.57 (event code) System error 7 (FW error) - 66.80.58 (event code) System error 8 (FW error) - 66.80.59 (event code) System error 9 (FW error) - 66.80.60 (event code) System error 10 (inter-page delay mismatch) - 66.80.61 (event code) System error 11 (lifter task trouble) - 66.80.62 (event code) System error 12 (inter-page delay mismatch) - 66.80.63 (event code) System error 13 (FW error) - 66.80.64 (event code) System error 14 (FW error) - 66.80.65 (event code) System error 15 (FW error) - 66.80.70 (event code) Page-info in flush - 66.80.71 (event code) Flush request in PDLV . 66.80.72 (event code) Delivery notice error - 66.80.73 (event code) Flush request in checking paper path - 66.80.74 (event code) Checking paper path start in PDLV - 66.80.75 (event code) Flush request in flush - 66.80.76 (event code) Non-flush complete

- code :

69.11.YY

- affichage :

69.11.YY Error To continue turn off then on

- description :

Duplexer error

- code :

70.00.00

- affichage :

70.00.00 Error To continue turn off then on

- description :

DC controller failure

- code :

79.XX.YY

- affichage :

79.XX.YY Error To continue turn off then on

- description :

This error can be caused by corrupted print jobs, software application issues, non-product specific printer drivers, poor-quality USB or network cables, bad network connections or incorrect network configurations, invalid firmware operations, or unsupported accessories.

- code :

80.0X.YY

- affichage :

80.0X.YY Embedded JetDirect error

- description :

Embedded HP JetDirect print server critical error - 80.01.80 (event code) No heartbeat - 80.01.81 (event code) Reclaim timeout - 80.01.82 (event code) Invalid data length - 80.01.8B (event code) Invalid max outstanding packet header field - 80.01.8C (event code) Invalid channel mapping response - 80.03.01 (event code) No PGP buffers - 80.03.02 (event code) Channel table full . 80.03.03 (event code) Producer index not reset - 80.03.04 (event code) Consumer index not reset - 80.03.05 (event code) Queue position size too small - 80.03.06 (event code) Transport overflow - 80.03.07 (event code) No overflow packets - 80.03.08 (event code) Invalid identify response - 80.03.09 (event code) Invalid channel map return status - 80.03.1080.03.10 (event code) Invalid reclaim return status - 80.03.12 (event code) Datagram invalid buffer - 80.03.13 (event code) Max stream channels - 80.03.14 (event code) Max datagram channels - 80.03.15 (event code) Card reset failed - 80.03.16 (event code) Self test failure - 80.03.17 (event code) Unknown PGP packet - 80.03.18 (event code) Duplicate I/O channel.

- code :

81.YY.ZZ

- affichage :

81.YY.ZZ EIO-1 Card Failure

- description :

An EIO error has occurred. - 81.01.80 (event code) No heartbeat - 81.01.81 (event code) Reclaim timeout - 81.01.82 (event code) Invalid data length - 81.01.8B (event code) Invalid max outstanding - 81.01.8C (event code) Invalid channel mapping - 81.03.01 (event code) No PGP buffers -. 81.03.02 (event code) Channel table full - 81.03.03 (event code) Producer index not reset - 81.03.04 (event code) Consumer index not reset - 81.03.05 (event code) Queue position size - 81.03.06 (event code) Transport overflow - 81.03.07 (event code) No overflow packets - 81.03.08 (event code) Invalid identify response - 81.03.09 (event code) Invalid channel map return - 81.03.10 (event code) Invalid reclaim return status - 81.03.12 (event code) Datagram invalid buffer - 81.03.13 (event code) Max stream channels - 81.03.14 (event code) Max datagram channels - 81.03.15 (event code) Card reset failed - 81.03.16 (event code) Self test failure - 81.03.17 (event code) Unknown PGP packet - 81.03.18 (event code) Duplicate I/O channel

- code :

82.73.46

- affichage :

82.73.46

- description :

A hard disk or compact flash disk cleaning failed. Usually caused by a failure of the disk hardware.

- code :

82.73.47

- affichage :

82.73.47

- description :

A hard disk or compact flash disk cleaning failed. Usually caused by a failure of the disk hardware.

- code :

98.00.01

- affichage :

98.00.01 Corrupt data in firmware volume

- description :

Data corruption has occurred in the firmware volume

- code :

98.00.02

- affichage :

98.00.02 Corrupt data in solutions volume

- description :

Data corruption has occurred in the solutions volume

- code :

98.00.03

- affichage :

98.00.03 Corrupt data in configuration volume

- description :

Data corruption has occurred in the configuration volume

- code :

98.00.04

- affichage :

98.00.04 Corrupt data in job data volume

- description :

Data corruption has occurred in the job data volume

- code :

99.00.01

- affichage :

99.00.01 Upgrade not performed file is corrupt

- description :

A remote firmware upgrade (RFU) was not performed. CRC error in the firmware image (bad image).

- code :

99.00.02

- affichage :

99.00.02 Upgrade not performed timeout during receive

- description :

A remote firmware upgrade (RFU) was not performed. I/O timeout when reading header number and size. Indicates a problem with the network environment, not the device.

- code :

99.00.03

- affichage :

99.00.03 Upgrade not performed error writing to disk

- description :

A remote firmware upgrade (RFU) was not performed. Disk error. May indicate a problem or a hard disk failure. It might be necessary to check the connection to the hard disk or replace the hard disk.

- code :

99.00.04

- affichage :

99.00.04 Upgrade not performed timeout during receive

- description :

A remote firmware upgrade (RFU) was not performed. I/O timeout when reading rest of header.

- code :

99.00.05

- affichage :

99.00.05 Upgrade not performed timeout during receive

- description :

A remote firmware upgrade (RFU) was not performed. I/O timeout when reading image data.

- code :

99.00.06

- affichage :

99.00.06 Upgrade not performed error reading upgrade

- description :

A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading header number and size.

- code :

99.00.07

- affichage :

99.00.07 Upgrade not performed error reading upgrade

- description :

A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading rest of header.

- code :

99.00.08

- affichage :

99.00.08 Upgrade not performed error reading upgrade

- description :

A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading image data.

- code :

99.00.09

- affichage :

99.00.09 Upgrade canceled by user

- description :

A remote firmware upgrade (RFU) was not performed. The RFU was canceled by the user.

- code :

99.00.10

- affichage :

99.00.10 Upgrade canceled by user

- description :

A remote firmware upgrade (RFU) was not performed. Job canceled when reading header number and size.

- code :

99.00.11

- affichage :

99.00.11 Upgrade canceled by user

- description :

A remote firmware upgrade (RFU) was not performed. Job canceled when reading rest of header.

- code :

99.00.12

- affichage :

99.00.12 Upgrade not performed the file is invalid

- description :

A remote firmware upgrade (RFU) was not performed. Header number is 1 but header size doesn't match version 1 size.

- code :

99.00.13

- affichage :

99.00.13 Upgrade not performed the file is invalid

- description :

A remote firmware upgrade (RFU) was not performed. Header number is 2 but header size doesn't match version 2 size.

- code :

99.00.14

- affichage :

99.00.14 Upgrade not performed the file is invalid

- description :

A remote firmware upgrade (RFU) was not performed. The file is invalid.

- code :

99.00.2X

- affichage :

99.00.2X

- description :

99.00.20 (event log) The bundle is not for this product - 99.00.21 (event log) The bundle is not signed with the correct signature, or the signature is invalid - 99.00.22 (event log) The bundle header version is not supported by this firmware - 99.00.23 (event log) The package header version is not supported by this firmware - 99.00.24 (event log) - The format of the bundle is invalid - 99.00.25 (event log) The format of the package is invalid - 99.00.26 (event log) A CRC32 check did not pass - 99.00.27 (event log) An I/O error occurred while downloading the bundle.

- code :

99.09.60

- affichage :

99.09.60 Unsupported disk

- description :

Preboot menu error.

- code :

99.09.61

- affichage :

99.09.61 Unsupported disk

- description :

Preboot menu error. The installed disk is installed in a product configured for a encrypted hard disk.

- code :

99.09.62

- affichage :

99.09.62 Unknown disk

- description :

Preboot menu error. The installed disk was previously locked in another product.

- code :

99.09.63

- affichage :

99.09.63 Incorrect disk

- description :

A new or blank disk has been installed in a device which previously had an encrypted disk.

- code :

99.09.64

- affichage :

99.09.64 Disk malfunction

- description :

A fatal hard disk failure has occurred.

- code :

99.09.65

- affichage :

99.09.65 Disk data errorive.

- description :

Disk data corruption has occurred.

- code :

99.09.66

- affichage :

99.09.66 No disk installede.

- description :

A disk drive is not installed in the product.

- code :

99.09.67

- affichage :

99.09.67 Disk is not bootable please download firmware

- description :

The product has a non-secure disk (solid state disk) installed as the boot disk, and it has been replaced with a new service part. A new firmware image needs to be downloaded to the device.

- code :

99.XX.YY

- affichage :

99.XX.YY

- description :

Firmware installation error