- code :

10.10.00

- affichage :

10.10.00 ERROR

- description :

The device cannot read or write to the print cartridge e-label, or the e-label is missing from the print cartridge.

- code :

10.32.00

- affichage :

10.32.00 - Unauthorized Supply

- description :

A supply has been installed that does not pass the authentication test for genuine HP supplies.

- code :

11.XX

- affichage :

11.XX - Internal clock error To continue touch OK

- description :

The device real time clock has experienced an error.

- code :

13.00.02

- affichage :

13.00.02 - Jam in Tray 1 Clear jam then touch OK

- description :

Paper is fed from tray 2 to the device by the tray 2 pick-up roller. When energized, solenoid SL2 releases a clutch, and then the pick-up roller rotates to pick up the paper and advance it into the paper path.

- code :

13.01.00

- affichage :

13.01.00 - Jam in Tray 1 Clear jam then touch OK

- description :

The paper did not reach the top of page sensor within the specified period of time. The tray 1 feed roller moves paper into the paper path. When solenoid SL1 is energized, a clutch mechanism allows the paper stack in tray 1 to lift, and then allows the feed roller to rotate one time to move the paper into the paper path.

- code :

13.05.00

- affichage :

13.05.00 Jam inside front door

- description :

Paper failed to reach the delivery sensor within a specified period of time when a print job was initiated. When troubleshooting paper jams, always observe where the leading edge of the paper stops in the jam.

- code :

13.15.00

- affichage :

13.15.00 - Jam inside front door Remove print cartridge

- description :

Media is jammed in the fuser area.

- code :

13.20

- affichage :

13.20 - Jam inside rear bin Clear jam then open and close fr

- description :

Media is jammed in the output bin.

- code :

13.31.00

- affichage :

13.31.00 Jam inside front door

- description :

Media is jammed in the paper path.

- code :

13.67.00

- affichage :

13.67.00 - Jam inside front door

- description :

Media is jammed in the paper path.

- code :

13.XX.YY

- affichage :

13.XX.YY - Remove Tray 2 Clear jam then touch OK

- description :

Media is jammed in the duplex area.

- code :

20

- affichage :

20 Insufficient memory To continue touch OK

- description :

The device received more data than can fit in the available memory. You might have tried to transfer too many macros, soft fonts, or complex graphics.

- code :

21

- affichage :

21 Page too complex To continue touch OK

- description :

The page formatting process was not fast enough for the device.

- code :

22

- affichage :

22 USB I/O buffer overflow To continue touch OK

- description :

Too much data was sent to the USB buffer.

- code :

30.1.YY

- affichage :

30.1.YY Scanner failure

- description :

An error has occurred in the scanner.

- code :

40

- affichage :

40 Embedded I/O bad transmission To continue touch OK

- description :

A temporary printing error has occurred.

- code :

41.3

- affichage :

41.3 - Load tray <XX>: <Type>, <Size>

- description :

The specified tray is loaded with media that is longer or shorter in the feed direction than the size configured for the tray.

- code :

41.X

- affichage :

41.X Error To continue touch OK

- description :

A temporary printing error occurred. X description 2 beam detect misprint 8 fuser too hot

- code :

49.XXXXX

- affichage :

49.XXXXX ERROR To continue turn off then on

- description :

A critical firmware error has occurred.

- code :

50.1

- affichage :

50.X FUSER ERROR To continue turn off then on

- description :

A fuser error has occurred.
Low fuser temperature.

- code :

50.2

- affichage :

50.X FUSER ERROR To continue turn off then on

- description :

A fuser error has occurred.
Fuser warmup service

- code :

50.3

- affichage :

50.X FUSER ERROR To continue turn off then on

- description :

A fuser error has occurred.
Fuser over-temperature

- code :

50.4

- affichage :

50.X FUSER ERROR To continue turn off then on

- description :

A fuser error has occurred.
Faulty fuser

- code :

50.5

- affichage :

50.X FUSER ERROR To continue turn off then on

- description :

A fuser error has occurred.
Incorrect fuser is installed

- code :

50.6

- affichage :

50.X FUSER ERROR To continue turn off then on

- description :

A fuser error has occurred.
Open fuser circuit

- code :

51.XY

- affichage :

51.XY ERROR To continue turn off then on

- description :

A temporary printing error has occurred.

- code :

52.00

- affichage :

52.00 ERROR

- description :

A laser/scanner motor error has occurred. Laser/scanner motor rotation is verified at the initialization of a print job.

- code :

53.XY

- affichage :

53.XY.ZZ CHECK RAM DIMM SLOT <X> To continue turn off

- description :

A problem exists with the device memory. The DIMM that caused the error will not be used.
X description: 0 onboard memory 1 slot 1

- code :

54.XX

- affichage :

54.XX ERROR To continue turn off then on

- description :

A temporary printing error has occurred.

- code :

55.05

- affichage :

55.05 ERROR To continue turn off then on

- description :

The print engine is not communicating with the formatter. An error occurred while performing a remote firmware upgrade.

- code :

55.XX.YY

- affichage :

55.XX.YY DC CONTROLLER ERROR To continue turn off then on

- description :

The print engine is not communicating with the formatter.

- code :

56.XX

- affichage :

56.XX ERROR To continue turn off then on

- description :

A temporary printing error has occurred.

- code :

57.03

- affichage :

57.03 ERROR To continue turn off then on

- description :

A sub cooling fan (FM2) error has occurred. Fan operation is verified during device powerup. Fan operation occurs only during powerup or during a print job.

- code :

57.04

- affichage :

57.04 ERROR To continue turn off then on

- description :

A main cooling fan (FM1) error has occurred. Fan operation is verified during device powerup. Fan operation occurs only during powerup or during a print job.

- code :

59.50

- affichage :

59.50 ERROR To continue turn off then on

- description :

A main motor (M1) error has occurred. Motor operation is verified during device power-up.

- code :

62

- affichage :

62 NO SYSTEM To continue turn off then on

- description :

A problem exists with the device firmware.

- code :

64

- affichage :

64 ERROR To continue turn off then on

- description :

A scan buffer error occurred.

- code :

68.X

- affichage :

68.X Storage error settings changed To continue touch OK

- description :

One or more device settings in NVRAM are invalid and have been reset to the factorydefault settings. Printing can continue, but some unexpected functions might occur if an error occurred in permanent storage.

- code :

79.XXXX

- affichage :

79.XXXX ERROR To continue turn off then on

- description :

A critical hardware error occurred.

- code :

8X.YYYY

- affichage :

8X.YYYY EMBEDDED JETDIRECT ERROR To continue turn off then o

- description :

The embedded HP Jetdirect print server has encountered a critical error, as specified by YYYY.