Printer image

Votre imprimante laser HP Color LaserJet Enterprise CP5525, CP5525N, CP5525DN, CP5525XH
est en panne ?

Notre technicien peut intervenir sur site
pour la dépanner.

Nos spécialistes sont en mesure de prendre en charge toutes les pannes :

Indiquez-nous la panne rencontrée pour obtenir un diagnostic.

  • Défauts d’impression (traces, points, traits...)
  • Bourrages papier (départ papier, feuille froissée en accordéon...)
  • Message ou code erreur
  • Fuite de toner
  • Bruit anormal
  • Panne électronique
  • Paramétrage
  • Accessoire
  • Pièce détachée
  • Machine complète

... ou le code erreur qui s'affiche sur l'écran de votre imprimante.

Codes erreur rencontrés fréquemment sur l'imprimante
HP Color LaserJet Enterprise CP5525, CP5525N, CP5525DN, CP5525XH

Le code affiché sur votre imprimante est plus long que celui indiqué dans cette liste.
Par exemple si l'écran de l'imprimante indique un code 13.00.02, nous ne retenons que le début du code, c'est à dire 13.
Le code 13 renvoie à un type de problème, les chiffres qui suivent pouvant apporter une précision.

printer-icon

Code erreur 10 : Problème de mémoire consommable, puce HS


Code erreur 13 : Bourrage papier


Code erreur 41 : Format de papier inattendu


Code erreur 49 : Format de fichier incorrect (pdf ou autre) ou pb de firmware


Code erreur 50 ou Erreur Station fusion ou Remplacer kit de maintenance : Problème de four (kit de maintenance)


Code erreur 51 : Panne de moteur laser


Code erreur 57 : Panne de ventilateur


Code erreur 59 : Panne de moteur


Tableau de tous les codes erreur de la HP Color LaserJet Enterprise CP5525, CP5525N, CP5525DN, CP5525XH

10.0X.Y0

- code :

10.0X.Y0

- affichage :

10.0X.Y0 Supply memory error

- description :

The product cannot read or write to at least one print cartridge memory tag or a memory tag is missing from a print cartridge.
Memory error • 10.00.00 Black print cartridge • 10.01.00 Cyan print cartridge • 10.02.00 Magenta print cartridge • 10.03.00 Yellow print cartridge
E-label missing • 10.00.10 Black print cartridge • 10.01.10 Cyan print cartridge • 10.021.10 Magenta print cartridge • 10.03.10 Yellow print cartridge

10.22.50

- code :

10.22.50

- affichage :

10.22.50

- description :

The transfer kit life was reset above the order threshold. A new ITB was installed.

10.22.51

- code :

10.22.51

- affichage :

10.22.51

- description :

The transfer kit life was reset above the replace threshold. A new ITB was installed.

10.22.52

- code :

10.22.52

- affichage :

10.22.52

- description :

The transfer kit life was reset above the reset threshold. A new ITB was installed.

10.23.50

- code :

10.23.50

- affichage :

10.23.50

- description :

The fuser kit life was reset above the order threshold. A new ITB was installed.

10.23.51

- code :

10.23.51

- affichage :

10.23.51

- description :

The fuser kit life was reset above the replace threshold. A new ITB was installed.

10.23.52

- code :

10.23.52

- affichage :

10.23.52

- description :

The fuser kit life was reset above the reset threshold. A new ITB was installed.

10.23.70

- code :

10.23.70

- affichage :

10.23.70 Printing past very low

- description :

The product indicates when fuser kit is very low. The actual remaining fuse kit life might vary. You do not need to replace the fuser kit at this time unless print quality is no longer acceptable.

10.XX.34

- code :

10.XX.34

- affichage :

10.XX.34 Used supply in use

- description :

The indicated cartridge is used.
• 10.00.34 Black print cartridge • 10.01.34 Cyan print cartridge • 10.02.34 Magenta print cartridge • 10.03.34 Yellow print cartridge

10.XX.40

- code :

10.XX.40

- affichage :

10.XX.40 Genuine HP supplies installed

- description :

More than one genuine HP print cartridge has been installed.
• 10.00.40 Black print cartridge • 10.01.40 Cyan print cartridge • 10.02.40 Magenta print cartridge • 10.03.40 Yellow print cartridge

10.XX.41

- code :

10.XX.41

- affichage :

10.XX.41 Unsupported supply in use

- description :

The indicated print cartridge is for a different product.
• 10.00.41 Black print cartridge • 10.01.41 Cyan print cartridge • 10.020.41 Magenta print cartridge • 10.03.41 Yellow print cartridge

10.XX.70

- code :

10.XX.70

- affichage :

10.XX.70 Printing past very low

- description :

The product indicates when a supply level is very low. The actual remaining print cartridge life might vary. You do not need to replace the print cartridge at this time unless print quality is no longer acceptable.
• 10.00.7010.00.70 Black print cartridge • 10.01.70 Cyan print cartridge • 10.02.70 Magenta print cartridge • 10.03.70 Yellow print cartridge

13.00.00

- code :

13.00.00

- affichage :

13.00.00

- description :

Generic jam event code.

13.A3.FF

- code :

13.A3.FF

- affichage :

13.A3.FF

- description :

Power on jam at the Tray 3 feed sensor.

13.B2.9Z

- code :

13.B2.9Z

- affichage :

13.WX.YZ Jam below control panel

- description :

Page at duplex switchback jam. Z = the source tray number

13.B9.CZ

- code :

13.B9.CZ

- affichage :

13.WX.YZ Fuser wrap jam

- description :

Fuser wrap jam This jam occurs when the paper disappears from the fuser output sensor before a designated amount of time after the paper reached the fuser output sensor (It is determined that the paper is being wrapped around the fuser roller). Z = fuser mode • 1 = Normal auto sense • 2 = Normal non-auto sense • 3 = Light 1 to 3 • 4 = Heavy 1 • 5 = Heavy 2 • 6 = Heavy 3 • 7 = Glossy 1 • 8 = Glossy 2 • 9 = Glossy 3 • A = Glossy film • B = Transparency • C = Label • D = Envelope 1 to 3 • E = Rough • 0 = Photo 1 to 3‚

13.D3.DZ

- code :

13.D3.DZ

- affichage :

13.D3.DZ

- description :

Late to duplex re-feed jam Z = fuser mode

13.WX.EE

- code :

13.WX.EE

- affichage :

13.WX.EE

- description :

This jam occurs when a door is opened during printing.
• 13.AA.EE Tray 3, 4, or 5 door open • 13.AB.EE Tray 4, 5, or 6 door open • 13.BA.EE Front door open • 13.BB.EE Right door open

13.WX.FF

- code :

13.WX.FF

- affichage :

13.WX.FF

- description :

Power on residual paper jam This jam occurs when the paper exists at any of the paper path jam sensors at power on or door close. Due to the current FW timing requirements, the affichageed jam code is always 13.FF.FF, only the event log will have 13.WX.FF
• 13.B2.FF Registration sensor - PS5 • 13.B4.FF Loop sensor - PS7 and PS8 • 13.B9.FF Fuser output sensor - PS6 • 13.A3.FF Tray 3 feed sensor - SR1 • 13.A4.FF Tray 4 feed sensor - SR1 • 13.A5.FF Tray 5 feed sensor - SR81 • 13.A6.FF Tray 6 feed sensor - SR91 • 13.FF.FF Multiple sensors

13.WX.YZ

- code :

13.WX.YZ

- affichage :

13.WX.YZ Fuser area jam

- description :

• 13.B9.AZ Stopped at fuser jam This jam occurs when the paper stays at the fuser output sensor for a designated amount of time after it has reached the fuser output sensor. Z = fuser mode • 1 = Normal auto sense • 2 = Normal non-auto sense • 3 = Light 1 to 3 • 4 = Heavy 1 • 5 = Heavy 2 • 6 = Heavy 3 • 7 = Glossy 1 • 8 = Glossy 2 • 9 = Glossy 3 • A = Glossy film • B = Transparency • C = Label • D = Envelope 1 to 3 • E = Rough • 0 = Photo 1 to 3
• 13.B9.DZ Z = the source tray number This jam occurs when the paper does not reach the fuser output sensor in the designated amount of time. • 13.E1.DZ Z = fuser mode This jam occurs when the paper stays at the fuser output sensor for a designated amount of time after it has reached the fuser output sensor.

20.00.00

- code :

20.00.00

- affichage :

20.00.00 Insufficient memory

- description :

The product has experienced a memory error. You might have tried to transfer too many fonts or macros.

21.00.00

- code :

21.00.00

- affichage :

21.00.00 Page too complex

- description :

The page decompression process was too slow for the printer.

32.1C.XX

- code :

32.1C.XX

- affichage :

32.1C.XX

- description :

NVRAM backup/restore error

32.21.00

- code :

32.21.00

- affichage :

32.21.00

- description :

Corrupt firmware in external accessory

40.00.01

- code :

40.00.01

- affichage :

40.00.01 USB I/O buffer overflow

- description :

The USB buffer has overflowed.

40.00.02

- code :

40.00.02

- affichage :

40.00.02 Embedded I/O buffer overflow

- description :

The product has experienced a JetDirect buffer overflow.

40.00.03

- code :

40.00.03

- affichage :

40.00.03 EIO buffer overflow

- description :

Too much data was sent to the EIO card in the specified slot (x). An incorrect communications protocol might be in use.

40.00.04

- code :

40.00.04

- affichage :

40.00.04 Unsupported USB accessory detected

- description :

The connection between the product and the USB device has been broken.

40.00.05

- code :

40.00.05

- affichage :

40.00.05 Embedded I/O bad transmission

- description :

The USB device has been removed.

41.02.00

- code :

41.02.00

- affichage :

41.02.00 Error

- description :

A beam detected misprint error.

41.03.YZ

- code :

41.03.YZ

- affichage :

41.03.YZ Unexpected size in tray <X>

- description :

The product detected a different paper size than expected.
• Y = 0 Size mismatch. Detected media is longer or shorter than expected. • Y = A Size mismatch. Detected media too long. • Y = B Size mismatch. Detected media too short. • Z = 1 Source is Tray 1 • Z = 2 Source is Tray 2 • Z = 3 Source is Tray 3 • Z = 4 Source is Tray 4 • Z = 5 Source is Tray 5 • Z = 6 Source is Tray 6

41.05.YZ

- code :

41.05.YZ

- affichage :

41.05.YZ Unexpected type in tray <X>

- description :

The product detected a different paper type than expected.
• Y = 0 (expected type) Unknown • Y = 1 (expected type) Normal media • Y = 3 (expected type) LBP OHT • Y = 4 (expected type) Glossy media • Y = 5 (expected type) Gloss film • Y = 6 (expected type) Non-assured OHT • Y = 7 (expected type) Heavy media • Y = 8 (expected type) Light media • Y = 9 (expected type) Rough media • Y = A (expected type) Extra heavy glossy media (glossy media 3) • Y = B (expected type) Heavy glossy media (glossy media 2) • Y = C (expected type) Heavy media 3 • Y = D (expected type) Heavy media 2 • Z = 1 (detected type) Normal media • Z = 3 (detected type) LBP OHT • Z = 4 (detected type) Glossy media • Z = 5 (detected type) Gloss film • Z = 6 (detected type) Non-assured OHT • Z = 7 (detected type) Heavy media • Z = 8 (detected type) Light media • Z = 9 (detected type) Rough media • Z = A (detected type) Extra heavy glossy media (glossy media 3) • Z = B (detected type) Heavy glossy media (glossy media 2) • Z = C (detected type) Heavy media 3 • Z = D (detected type) Heavy media 2

41.07.YZ

- code :

41.07.YZ

- affichage :

41.07.YZ Error To continue

- description :

A media transportation error has occurred.
• Y = 0 Photo media 1, Photo media 2, Photo media 3, Designated media 2, Designated media 3, or N/ A, typed or AutoSense • Y = 1 AutoSense (Normal): special case distinguished from typed Normal • Y = 2 Normal: typed (not AutoSense) • Y = 3 Light media 1, 2, or 3: typed or AutoSense • Y = 4 Heavy media 1: typed or AutoSense • Y = 5 Heavy media 2: typed or AutoSense • Y = 6 Heavy media 3: typed or AutoSense • Y = 7 Glossy media 1: typed or AutoSense • Y = 8 Glossy media 2: typed or AutoSense • Y = 9 Glossy media 3: typed or AutoSense • Y = A Glossy film: typed or AutoSense • Y = B OHT: typed or AutoSense • Y = C Label • Y = D Envelope 1, Envelope 2, or Envelope 3 • Y = E Rough (designated media 1): typed or AutoSense • Z = 1 Tray 1 • Z = 2 Tray 2 • Z = 3 Tray 3 • Z = 41 Tray 4 • Z = 5 Tray 5 • Z = 6 Tray 6 • Z = D Duplexer

42.XX.YY

- code :

42.XX.YY

- affichage :

42.XX.YY

- description :

Internal system failure

47.00.XX

- code :

47.00.XX

- affichage :

47.00.XX

- description :

Backchannel internal error

47.01.XX

- code :

47.01.XX

- affichage :

47.01.XX

- description :

Image transformer internal error

47.02.XX

- code :

47.02.XX

- affichage :

47.02.XX

- description :

Job parser internal error

47.03.XX

- code :

47.03.XX

- affichage :

47.03.XX

- description :

Print job internal error

47.04.XX

- code :

47.04.XX

- affichage :

47.04.XX

- description :

Print spooler 9100 internal error

47.05.00

- code :

47.05.00

- affichage :

47.05.00

- description :

Print spooler framework internal error

47.06.XX

- code :

47.06.XX

- affichage :

47.06.XX

- description :

Print App internal error

47.WX.YZ

- code :

47.WX.YZ

- affichage :

47.WX.YZ Printer calibration error

- description :

The device is unable to access or implement one of the image patterns files.

50.1

- code :

50.1

- affichage :

50.WX.YZ Fuser error To continue

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
Low fuser temperature and fuser warm-up failure

50.2

- code :

50.2

- affichage :

50.WX.YZ Fuser error To continue

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
Low fuser temperature and fuser warm-up failure

50.3

- code :

50.3

- affichage :

50.WX.YZ Fuser error To continue

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
High fuser temperature

50.4

- code :

50.4

- affichage :

50.WX.YZ Fuser error To continue

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
Drive circuit fault

50.7

- code :

50.7

- affichage :

50.WX.YZ Fuser error To continue

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
Fuser pressure-release mechanism failure

50.8

- code :

50.8

- affichage :

50.WX.YZ Fuser error To continue

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
Low fuser temperature 2

50.9

- code :

50.9

- affichage :

50.WX.YZ Fuser error To continue

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
High fuser temperature 2

50.A

- code :

50.A

- affichage :

50.WX.YZ Fuser error To continue

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
Low fuser temperature 3

50.B

- code :

50.B

- affichage :

50.WX.YZ Fuser error To continue

- description :

The fuser has experienced an error. W = fuser error code, X = fuser mode, Y = previous printer sleep state, Z = next printer sleep state
High fuser temperature 3

51.00.20

- code :

51.00.20

- affichage :

51.00.YY Error

- description :

Laser/scanner error
Black laser/scanner error

51.00.21

- code :

51.00.21

- affichage :

51.00.YY Error

- description :

Laser/scanner error
Cyan laser/scanner error

51.00.22

- code :

51.00.22

- affichage :

51.00.YY Error

- description :

Laser/scanner error
Magenta laser/scanner error

51.00.23

- code :

51.00.23

- affichage :

51.00.YY Error

- description :

Laser/scanner error
Yellow laser/scanner error

52.00.00

- code :

52.00.00

- affichage :

52.XX.00 Error

- description :

Laser/scanner errorer error
laser/scanner motor startup error

52.20.00

- code :

52.20.00

- affichage :

52.XX.00 Error

- description :

Laser/scanner errorer error
Laser/scanner rotation error

54.00.03

- code :

54.00.03

- affichage :

54.XX.YY Error

- description :

A sensor error has occurred.
Environmental sensor failure

54.00.06

- code :

54.00.06

- affichage :

54.XX.YY Error

- description :

A sensor error has occurred.
Registration density sensor failure

54.00.14

- code :

54.00.14

- affichage :

54.XX.YY Error

- description :

A sensor error has occurred.
Registration density sensor failure

54.00.19

- code :

54.00.19

- affichage :

54.XX.YY Error

- description :

A sensor error has occurred.
Registration density sensor failure

54.01.05

- code :

54.01.05

- affichage :

54.XX.YY Error

- description :

A sensor error has occurred.
Media sensor is out of calibration range

54.06.21

- code :

54.06.21

- affichage :

54.XX.YY Error

- description :

A sensor error has occurred.
Primary laser/scanner beam detect abnormality

54.0X.07

- code :

54.0X.07

- affichage :

54.XX.YY Error

- description :

A sensor error has occurred.
Drum home position sensor failure
X = 5 black, X = 6 cyan, X = 7 magenta, X = 8 yellow

54.0X.0B

- code :

54.0X.0B

- affichage :

54.XX.YY Error

- description :

A sensor error has occurred.
Density sensor out of range error or Dhalf calibration failure X = 0 black, X = 1 cyan, X = 2 magenta, X = 3 yellow

54.0X.0C

- code :

54.0X.0C

- affichage :

54.XX.YY Error

- description :

A sensor error has occurred.
Density sensor out of range error or Dhalf calibration failure X = 0 black, X = 1 cyan, X = 2 magenta, X = 3 yellow

54.0X.0D

- code :

54.0X.0D

- affichage :

54.XX.YY Error

- description :

A sensor error has occurred.
Optical memory element abnormal or CPR sensor out of range X = 0 black, X = 1 cyan, X = 2 magenta, X = 3 yellow

54.11.05

- code :

54.11.05

- affichage :

54.XX.YY Error

- description :

A sensor error has occurred.
Media Sensor is not functioning properly

54.12.05

- code :

54.12.05

- affichage :

54.XX.YY Error

- description :

A sensor error has occurred.
Media Sensor is not functioning properly

55.00.YY

- code :

55.00.YY

- affichage :

55.00.YY DC controller errormal

- description :

DC controller PCA error • 55.00.01 (event code) DC controller memory error • 55.00.03 (event code DC controller no engine response • 55.00.04 (event code DC controller communications timeout

55.0X.YY

- code :

55.0X.YY

- affichage :

55.0X.YY DC controller error

- description :

DC controller PCA error
• 55.01.06 (event code) NVRAM memory data error warning • 55.02.06 (event code) NVRAM memory access error warning

56.00.YY

- code :

56.00.YY

- affichage :

56.00.YY Error

- description :

Optional paper trays communication error

57.00.01

- code :

57.00.01

- affichage :

57.00.0Y Error

- description :

Fan error
Power supply fan (FM1) failure

57.00.02

- code :

57.00.02

- affichage :

57.00.0Y Error

- description :

Fan error
Fuser fan (FM2) faliure

57.00.03

- code :

57.00.03

- affichage :

57.00.0Y Error

- description :

Fan error
Formatter fan (FM3) failure

59.00.04

- code :

59.00.04

- affichage :

59.00.YY Error

- description :

Printing error
Fuser motor (M4) start up error or fuser motor (M4) rotational error

59.00.30

- code :

59.00.30

- affichage :

59.00.YY Error

- description :

Printing error
Fuser motor (M4) start up error or fuser motor (M4) rotational error

59.00.90

- code :

59.00.90

- affichage :

59.00.YY Error

- description :

Printing error
ITB motor (M1) start up error or ITB motor (M1) abnormal rotational error

59.00.A0

- code :

59.00.A0

- affichage :

59.00.YY Error

- description :

Printing error
ITB motor (M1) start up error or ITB motor (M1) abnormal rotational error

59.00.C0

- code :

59.00.C0

- affichage :

59.00.YY Error

- description :

Printing error
Developer alienation motor (M6) error

59.00.F0

- code :

59.00.F0

- affichage :

59.00.YY Error

- description :

Printing error
T1 alienation mechanism failure

59.05.50

- code :

59.05.50

- affichage :

59.0X.50 Error

- description :

Motor startup error
Black image drum start up error (ITB motor; M1)

59.05.70

- code :

59.05.70

- affichage :

59.0X.70 Error

- description :

Motor abnormal rotation
Black developer motor abnormal start up error (ITB motor; M1)

59.05.80

- code :

59.05.80

- affichage :

59.0X.80 Error

- description :

Developer motor failure
Black developer motor failure error (ITB motor; M1)

59.06.50

- code :

59.06.50

- affichage :

59.0X.50 Error

- description :

Motor startup error
CMY drum motor (M2) start up error

59.06.60

- code :

59.06.60

- affichage :

59.0X.60 Error

- description :

Motor rotational error
CMY drum motor (M2) rotation error

59.06.70

- code :

59.06.70

- affichage :

59.0X.70 Error

- description :

Motor abnormal rotation
CMY developer motor (M3) abnormal start up error

59.06.80

- code :

59.06.80

- affichage :

59.0X.80 Error

- description :

Developer motor failure
CMY developer motor (M3) failure error

59.07.50

- code :

59.07.50

- affichage :

59.0X.50 Error

- description :

Motor startup error
CMY drum motor (M2) start up error

59.07.60

- code :

59.07.60

- affichage :

59.0X.60 Error

- description :

Motor rotational error
CMY drum motor (M2) rotation error

59.07.70

- code :

59.07.70

- affichage :

59.0X.70 Error

- description :

Motor abnormal rotation
CMY developer motor (M3) abnormal start up error

59.07.80

- code :

59.07.80

- affichage :

59.0X.80 Error

- description :

Developer motor failure
CMY developer motor (M3) failure error

59.08.50

- code :

59.08.50

- affichage :

59.0X.50 Error

- description :

Motor startup error
CMY drum motor (M2) start up error

59.08.60

- code :

59.08.60

- affichage :

59.0X.60 Error

- description :

Motor rotational error
CMY drum motor (M2) rotation error

59.08.70

- code :

59.08.70

- affichage :

59.0X.70 Error

- description :

Motor abnormal rotation
CMY developer motor (M3) abnormal start up error

59.08.80

- code :

59.08.80

- affichage :

59.0X.80 Error

- description :

Developer motor failure
CMY developer motor (M3) failure error

60.00.02

- code :

60.00.02

- affichage :

60.00.0Y Tray <Y> lifting error

- description :

Tray lift motors error
Media input Tray 2 lift-up motor (M9) failure

60.00.03

- code :

60.00.03

- affichage :

60.00.0Y Tray <Y> lifting error

- description :

Tray lift motors error
Media input Tray 3 lift-up motor (M2) failure or media input Tray 4 lift-up motor (M2) failure

60.00.05

- code :

60.00.05

- affichage :

60.00.0Y Tray <Y> lifting error

- description :

Tray lift motors error
Media input Tray 5 lift-up motor (M82) failure or media input Tray 6 lift-up motor (M92) failure

60.00.06

- code :

60.00.06

- affichage :

60.00.0Y Tray <Y> lifting error

- description :

Tray lift motors error
Media input Tray 5 lift-up motor (M82) failure or media input Tray 6 lift-up motor (M92) failure

61.00.01

- code :

61.00.01

- affichage :

61.00.01

- description :

Color table read failure

62.00.00

- code :

62.00.00

- affichage :

62.00.00 No system

- description :

Internal system failure

70.00.00

- code :

70.00.00

- affichage :

70.00.00 Error

- description :

DC controller failure

80.0X.YY

- code :

80.0X.YY

- affichage :

80.0X.YY Embedded JetDirect error

- description :

Embedded HP JetDirect print server critical error

98.00.01

- code :

98.00.01

- affichage :

98.00.01 Corrupt data in firmware volume

- description :

Data corruption has occurred in the firmware volume

98.00.02

- code :

98.00.02

- affichage :

98.00.02 Corrupt data in solutions volume

- description :

Data corruption has occurred in the solutions volume

98.00.03

- code :

98.00.03

- affichage :

98.00.03 Corrupt data in configuration volume

- description :

Data corruption has occurred in the configuration volume

98.00.04

- code :

98.00.04

- affichage :

98.00.04 Corrupt data in job data volume

- description :

Data corruption has occurred in the job data volume

99.00.01

- code :

99.00.01

- affichage :

99.00.01 Upgrade not performed file is corrupt

- description :

A remote firmware upgrade (RFU) was not performed. CRC error in the firmware image (bad image).

99.00.02

- code :

99.00.02

- affichage :

99.00.02 Upgrade not performed timeout during receive

- description :

A remote firmware upgrade (RFU) was not performed. I/O timeout when reading header number and size. Indicates a problem with the network environment, not the device.

99.00.03

- code :

99.00.03

- affichage :

99.00.03 Upgrade not performed error writing to disk

- description :

A remote firmware upgrade (RFU) was not performed. Disk error. May indicate a problem or a hard disk failure. It might be necessary to check the connection to the hard disk or replace the hard disk.

99.00.04

- code :

99.00.04

- affichage :

99.00.04 Upgrade not performed timeout during receive

- description :

A remote firmware upgrade (RFU) was not performed. I/O timeout when reading rest of header.

99.00.05

- code :

99.00.05

- affichage :

99.00.05 Upgrade not performed timeout during receive

- description :

A remote firmware upgrade (RFU) was not performed. I/O timeout when reading image data.

99.00.06

- code :

99.00.06

- affichage :

99.00.06 Upgrade not performed error reading upgrade

- description :

A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading header number and size.

99.00.07

- code :

99.00.07

- affichage :

99.00.07 Upgrade not performed error reading upgrade

- description :

A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading rest of header.

99.00.08

- code :

99.00.08

- affichage :

99.00.08 Upgrade not performed error reading upgrade

- description :

A remote firmware upgrade (RFU) was not performed. Unexpected read error when reading image data.

99.00.09

- code :

99.00.09

- affichage :

99.00.09 Upgrade canceled by user

- description :

A remote firmware upgrade (RFU) was not performed. The RFU was canceled by the user.bad image).

99.00.10

- code :

99.00.10

- affichage :

99.00.10 Upgrade canceled by user

- description :

A remote firmware upgrade (RFU) was not performed. Job canceled when reading header number and size.

99.00.11

- code :

99.00.11

- affichage :

99.00.11 Upgrade canceled by user

- description :

A remote firmware upgrade (RFU) was not performed. Job canceled when reading rest of header.

99.00.12

- code :

99.00.12

- affichage :

99.00.12 Upgrade not performed the file is invalid

- description :

A remote firmware upgrade (RFU) was not performed. Header number is 1 but header size doesn't match version 1 size.

99.00.13

- code :

99.00.13

- affichage :

99.00.13 Upgrade not performed the file is invalid

- description :

A remote firmware upgrade (RFU) was not performed. Header number is 2 but header size doesn't match version 2 size.

99.00.14

- code :

99.00.14

- affichage :

99.00.14 Upgrade not performed the file is invalid

- description :

A remote firmware upgrade (RFU) was not performed. The file is invalid.

99.XX.YY

- code :

99.XX.YY

- affichage :

99.XX.YY

- description :

Firmware installation error

Le problème provient probablement d'une pièce à remplacer.

Pièces d'usures remplacées frequemment sur la HP Color LaserJet Enterprise CP5525, CP5525N, CP5525DN, CP5525XH

Nomenclature des pièces détachées de la HP Color LaserJet Enterprise CP5525, CP5525N, CP5525DN, CP5525XH

CC468-69002 110v toner vac kit
RM1-7004-000CN 1ST TRNSFR. H.V. PCB ASSY
CE860-67901 1X500 sheet paper feeder kit
CC468-69003 220v toner vac kit
RM1-6036-000CN AUTO CLOSE ASSY
RM1-6846-000CN CABLE, FEED JOINT
RM1-6833-000CN CABLE, LEFT H-HI
RM1-6811-000CN CABLE, LOW VOLTAGE AC JOINT
RM1-6849-000CN CABLE, PNL-H-HI
RM1-6867-000CN CABLE, SB JOINT
RM1-6830-000CN CABLE, SWITCH
RK2-2901-000CN CABLE, USB
RM1-5990-000CN CARTOUCHE, TONER UPPER GUIDE ASSY
RM1-9413-000CN CASSETTE
RM1-6942-000CN CASSETTE
RC2-6663-000CN CLAMP, EDGE
RC2-6674-000CN CLAMP, EDGE, D
RM1-6065-000CN CONTROLLER BOX ASSY
WE8-6639-000CN CORE, RING
RC2-6832-000CN COVER, CABLE PROTECTIVE
RC2-8424-000CN COVER, CABLE, RIGHT REAR
RC2-6931-000CN COVER, DUPLEXING GEAR
RC2-6737-000CN COVER, FRONT LOWER
RC2-7204-000CN COVER, GUIDE
RC2-6670-000CN COVER, HANDLE GUIDE
RC2-9332-000CN COVER, HANDLE LOWER
RC2-6573-000CN COVER, IMAGING H.V.T. CABLE
RC2-9331-000CN COVER, LEFT
RC2-6650-000CN COVER, MAIN CROSSMEMBER CABLE
RC2-6574-000CN COVER, MAIN DRIVE CABLE, LOWER
RC2-9330-000CN COVER, REAR
RC2-9320-000CN COVER, RIGHT FRONT
RC2-6962-000CN COVER, WASTE TONER, 2
RC2-6963-000CN COVER, WASTE TONER, 3
RC2-6760-000CN CROSSMEMBER, COVER, LEFT
CE708-67902 DC controller duplex
RM1-6088-000CN DC MOTOR ASSEMBLY
RM1-6742-000CN DRIVER PCB ASSY
RC2-8388-000CN DUCT, FAN, 1
RC2-7300-000CN DUCT, FRONT
RC2-8360-000CN DUCT, JOINT
RK2-3301-000CN FAN
RM1-6180-000CN FUSER KIT (FOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE)
RM1-6181-000CN FUSER KIT (FOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE)
RM1-6181-710CN FUSER KIT (FOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE)
RM1-6180-500CN FUSER KIT (FOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE)
RM1-6181-510CN FUSER KIT (FOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE)
RM1-6074-000CN FIXING MOTOR ASSEMBLY
CE707-67902 Front Cover Assy
RM1-6949-000CN FRONT UPPER COVER ASSY
CE707-67911 FUSER KIT (FOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE) DRIVE UNIT
CE707-67904 Fuser kit (Four, unité de fusion, kit de maintenance) drive unit
CE707-67912 Fuser kit (Four, unité de fusion, kit de maintenance)/Fuser kit (Four, unité de fusion, kit de maintenance) Kit 110v
CE707-67913 Fuser kit (Four, unité de fusion, kit de maintenance)/Fuser kit (Four, unité de fusion, kit de maintenance) Kit 220v
RC2-6632-000CN GUIDE, ARM, FRONT
RC3-0684-000CN GUIDE, CABLE
RC2-6842-000CN GUIDE, CABLE, RIGHT
RC2-6841-000CN GUIDE, CABLE, UPPER
RC2-6588-000CN GUIDE, CROSSMEMBER CABLE, REAR
RC2-6587-000CN GUIDE, CROSSMEMBER CABLE,FRONT
RC2-6665-000CN GUIDE, DC CONT. SUPPORT CABLE
RC2-6693-000CN GUIDE, FIXING AC CABLE
RC2-6546-000CN GUIDE, FIXING, FRONT
RC2-6547-000CN GUIDE, FIXING, REAR
RC2-6661-000CN GUIDE, IMAGING H.V.T. CABLE
RC2-6589-000CN GUIDE, INSIDE CABLE
RC2-6628-000CN GUIDE, LASER
RC2-6662-000CN GUIDE, LVT CABLE
RC2-6600-000CN GUIDE, MAIN CROSSMEMBER CABLE
RC2-6659-000CN GUIDE, MAIN DRIVE CABLE
RC2-7203-000CN GUIDE, SLIDE
RC2-9303-000CN HANDLE, LOCK, REAR
RC2-6716-000CN HINGE, INNER DOOR, LEFT
RC2-6712-000CN HINGE, INNER DOOR, RIGHT
RC2-6680-000CN HOLDER, 1ST POWER DISPATCHING
RC2-6682-000CN HOLDER, 2ND POWER DISPATCHING
RC2-6681-010CN HOLDER, 2ND TRNSFR. H.V.T.
RC2-6645-000CN HOLDER, DOOR DETECT, RIGHT
RC2-8357-000CN HOLDER, DUPLEXING FAN
RC2-6655-000CN HOLDER, FLEXIBLE FLAT CABLE
RC2-6648-000CN HOLDER, FORMATTER FAN
RC2-6689-000CN HOLDER, INTERLOCK SWITCH
RC2-7299-000CN HOLDER, POWER SUPPLY FAN
RC2-6666-000CN HOLDER, SWITCH
RC2-6638-000CN HOLDER,PAPER PICK-UP CONNECTOR
RM1-6018-000CN I.T.BELT GUIDE RAIL ASSY
RM1-6019-000CN I.T.BELT GUIDE RAIL ASSY
RM1-6037-000CN I.T.BELT GUIDE RAIL R1 ASSY
CE707-67907 ICB
RM1-6800-000CN IMAGING HIGH VOLTAGE PCB ASSY
CE707-67909 Inner Door
CE710-69003 Intermediate Transfer Belt (ITB) Kit
CC522-67910 ITB KIT Maint tf for M775
CC522-67941 Kit 1x500/3x500 Gray Handle
CE707-67914 Kit Exchange IFA Formatter Rohs2.04
CC522-67942 Kit HCI Left Gray Handle
CC522-67943 Kit HCI Right Gray Handle
CC522-67940 Kit Tray 2 Gray Handle
CE707-69003 Kit-Exchange IFA Formatter Rohs2.04
CE707-69002 Kit-Exchange IFA Formatter
RC3-1824-010CN LABEL CASSETTE NUMBER
RC2-9363-000CN LABEL, CASSETTE NUMBER
RU6-8042-000CN LABEL, FIXING INSERT
RU5-8807-000CN LABEL, I.T.BELT SET, RH
RU5-8805-000CN LABEL, I.T.BELT SET, RV
RU5-8806-000CN LABEL, ITB INSERT, FH
RU5-8804-000CN LABEL, ITB INSERT, FV
RM1-6122-070CN LASER SCANNER ASSY
RC2-6744-000CN LEVER, INNER DOOR PRESSURE
RC2-7199-000CN LEVER, LIFT, 1
RC2-7200-000CN LEVER, LIFT, 2
RC2-7198-000CN LEVER, PUSH
RC2-9327-000CN LINK, RIGHT DOOR, LOWER
RC2-9335-000CN LINK, RIGHT DOOR, UPPER
RM1-6753-000CN LOW VOLTAGE POWER SUPPLY ASSY
RM1-6754-000CN LOW VOLTAGE POWER SUPPLY ASSY
CE708-67901 Main drive assembly duplex
CE979-67901 Maint Intermediate Transfer Belt Kit
CE979-67901-BU MAINT INTRMDT TRNSFR BELT KIT-rolr asly
RK2-3298-000CN MOTOR, STEPPING, DC
RC2-6743-000CN MOUNT, INNER DOOR RAIL
RM1-6165-080CN PAPER DELIVERY ASSY
RM1-6987-000CN PAPER FEEDER DRIVER PCB ASSY
RM1-7916-000CN PAPER PICK UP ASSY/ Tray 2
CE707-67903 Paper Pickup assembly
RM1-6944-000CN PAPER PICK-UP ASSY
PHA000151 Pharos PC Prox Plus Card Reader
PHA00111 Pharos PS60 501+ License
RL1-2266-000CN PLATE, DUPLEXING DRIVE GEAR
RC2-9687-000CN PLATE, FFC PROTECTIVE
RM1-6759-000CN POWER SWITCH PCB ASSY
RC2-6551-000CN PRE FIXING GUIDE
RC2-7185-010CN RAIL IT BELT GUIDE
RC2-7185-000CN RAIL, I.T.BELT GUIDE
RC2-7193-000CN RAIL, I.T.BELT GUIDE, F3
RM1-7147-000CN REAR COVER ASSY
RM1-7922-000CN REGISTRATION SENSOR ASSY
CE271-67901 replacement 11K cyan cartouche, toner
CE273-67901 replacement 11K magenta cartouche, toner
CE272-67901 replacement 11K yellow cartouche, toner
CE270-67901 replacement 12K black cartouche, toner
5851-4015 Retainer-SSD
RM1-6005-000CN REVERSE DRIVE ASSEMBLY
RM1-6007-000CN RIGHT DOOR ASSY
RM1-6946-010CN RIGHT DOOR ASSY
RM1-6007-360CN RIGHT DOOR ASSY
RM1-6946-000CN RIGHT DOOR ASSY
RM1-7144-000CN RIGHT FRONT COVER ASSY
RM1-6948-000CN RIGHT LOWER COVER ASSY
RC3-1014-000CN SEAL, SLIDE SHUTTER
CE710-67904 Secondary (T2) transfer Roller (Patin, galet d’entrainement) kit
CE710-67903 Service Intermediate Transfer Belt (ITB)
RC3-1013-000CN SHEET, SLIDE SEAL
RC2-7201-000CN SLIDER, PUSH
CE707-67901 Solid State Drive 8GB Kit
0950-4968 SOLID STATE DRIVE 8GB
0950-4998 SSM 8GB Drive
RC2-6646-000CN STOPPER, LASER
RC2-6847-010CN TAB LASER SHUTTER ARM
CE980-67901 Toner collection unit kit
RM1-7148-000CN TOP COVER ASSY
CE710-69006 Tray 1 Paper Pick Roller (Patin, galet d’entrainement) / Sep Pad Kit
CE707-67908 Tray 1 separation pad kit
CE710-67906 Tray 2
CE710-69007 Tray 2 Paper Pick Roller (Patin, galet d’entrainement) / Sep Pad Kit
CE710-67007 Tray 2 paper pick Roller (Patin, galet d’entrainement)/sep Roller (Patin, galet d’entrainement) kit
CE710-67907 Tray 2 REPLACEMENT Gray
CE710-67908 Tray 3, 4, 5, or 6 pick/feed Roller (Patin, galet d’entrainement) kit
CE710-67008 Tray 3, 4, 5, or 6 pick/feed Roller (Patin, galet d’entrainement) kit
CF235-67917 Tray 4 5 or 6 Assy
RM1-6012-000CN WASTE TONER COVER ASSY

Caractéristiques techniques

HP Color LaserJet Enterprise CP5525, CP5525N, CP5525DN, CP5525XH

Vitesse noir 30 ppm
Vitesse couleur 30 ppm
Bac à papier 250 feuilles
Ref toner noir CE270A
Capacité toner noir 13500 pages
Ref toner couleur CE271A
Capacité toner couleur 15000 pages