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Votre imprimante laser HP LaserJet P3005, P3005D, P3005N, P3005DN, P3005X
est en panne ?

Notre technicien peut intervenir sur site
pour la dépanner.

Nos spécialistes sont en mesure de prendre en charge toutes les pannes :

Indiquez-nous la panne rencontrée pour obtenir un diagnostic.

  • Défauts d’impression (traces, points, traits...)
  • Bourrages papier (départ papier, feuille froissée en accordéon...)
  • Message ou code erreur
  • Fuite de toner
  • Bruit anormal
  • Panne électronique
  • Paramétrage
  • Accessoire
  • Pièce détachée
  • Machine complète

... ou le code erreur qui s'affiche sur l'écran de votre imprimante.

Codes erreur rencontrés fréquemment sur l'imprimante
HP LaserJet P3005, P3005D, P3005N, P3005DN, P3005X

Le code affiché sur votre imprimante est plus long que celui indiqué dans cette liste.
Par exemple si l'écran de l'imprimante indique un code 13.00.02, nous ne retenons que le début du code, c'est à dire 13.
Le code 13 renvoie à un type de problème, les chiffres qui suivent pouvant apporter une précision.

printer-icon

Code erreur 10 : Problème de mémoire consommable, puce HS


Code erreur 13 : Bourrage papier


Code erreur 41 : Format de papier inattendu


Code erreur 49 : Format de fichier incorrect (pdf ou autre) ou pb de firmware


Code erreur 50 ou Erreur Station fusion ou Remplacer kit de maintenance : Problème de four (kit de maintenance)


Code erreur 51 : Panne de moteur laser


Code erreur 57 : Panne de ventilateur


Code erreur 59 : Panne de moteur


Tableau de tous les codes erreur de la HP LaserJet P3005, P3005D, P3005N, P3005DN, P3005X

-

- code :

-

- affichage :

STANDARD TOP BIN FULL

- description :

The output-bin-full sensor (PS4) is signalling that the bin is full.

10.10.00

- code :

10.10.00

- affichage :

10.10.00 ERROR

- description :

The device cannot read or write to the print cartridge e-label, or the e-label is missing from the print cartridge.

10.32.00

- code :

10.32.00

- affichage :

10.32.00 - Unauthorized Supply

- description :

A supply has been installed that does not pass the authentication test for genuine HP supplies.

10.XX.XX

- code :

10.XX.XX

- affichage :

10.XX.YY SUPPLY MEMORY ERROR

- description :

The device cannot read or write to the printcartridge memory tag, or the memory tag is missing.

11.XX

- code :

11.XX

- affichage :

11.XX INTERNAL CLOCK ERROR

- description :

The device internal clock is not working correctly. Printing can continue, but you are prompted to set the date and time each time you turn the device on.

13.00.02

- code :

13.00.02

- affichage :

13.00.02 JAM IN TRAY 1

- description :

Paper is fed from tray 2 to the device by the tray 2 pick-up roller. When energized, solenoid SL2 releases a clutch, and then the pick-up roller rotates to pick up the paper and advance it into the paper path.

13.01.00

- code :

13.01.00

- affichage :

13.01.00 JAM IN TRAY 1

- description :

The paper did not reach the top of page sensor within the specified period of time. The tray 1 feed roller moves paper into the paper path. When solenoid SL1 is energized, a clutch mechanism allows the paper stack in tray 1 to lift, and then allows the feed roller to rotate one time to move the paper into the paper path.

13.05.00

- code :

13.05.00

- affichage :

13.05.00 JAM INSIDE TOP COVER

- description :

Paper failed to reach the delivery sensor within a specified period of time when a print job was initiated. When troubleshooting paper jams, always observe where the leading edge of the paper stops in the jam.

13.31.00

- code :

13.31.00

- affichage :

13.31.00 JAM INSIDE FRONT DOOR

- description :

A jam has occurred inside the front door.

13.65.0

- code :

13.65.0

- affichage :

13.65.00 JAM INSIDE REAR DOOR

- description :

A jam has occurred in the rear door area.

13.67.0

- code :

13.67.0

- affichage :

13.67.00 JAM INSIDE REAR DOOR

- description :

A jam has occurred in the rear door area.

13.XX.XX

- code :

13.XX.XX

- affichage :

13.XX.YY JAM INSIDE TOP COVER

- description :

A jam has occurred in the registration assembly area.

20

- code :

20

- affichage :

20-INSUFFICIENT MEMORY

- description :

The device has received more data from the computer than fits in available memory.

21

- code :

21

- affichage :

21 PAGE TOO COMPLEX

- description :

The page-compression process is too slow for the device. Some data may be lost on the page.

22

- code :

22

- affichage :

22-USB I/O BUFFER OVERFLOW

- description :

The device's USB buffer has overflowed during a busy state.

40

- code :

40

- affichage :

40 EMBEDDED I/O BAD TRANSMISSION

- description :

The connection with the HP Jetdirect embedded print server has broken.

41.3

- code :

41.3

- affichage :

41.3 UNEXPECTED SIZE IN TRAY

- description :

Media is loaded that is longer or shorter in the feed direction than the size configured for the tray.

41.5

- code :

41.5

- affichage :

41.5 UNEXPECTED TYPE IN TRAY X

- description :

The device senses a different media type than what is configured in the tray.

41.X

- code :

41.X

- affichage :

41.X ERROR

- description :

A device error has occurred.

49.XXXXX

- code :

49.XXXXX

- affichage :

49.XXXXX ERROR

- description :

A critical firmware error has occurred.

50.1

- code :

50.1

- affichage :

50.1 FUSER ERROR

- description :

AC power is not being provided to the fuser assembly. AC voltage is necessary to generate heat in the fuser assembly.

50.6

- code :

50.6

- affichage :

50.6 FUSER ERROR

- description :

The main or sub thermistors are unable to provide temperature feedback to the ECU. The main and sub thermistors monitor the fuser assembly hot-roller temperature and provide feedback to regulate the fusing temperature.

51.XX

- code :

51.XX

- affichage :

51.XY ERROR

- description :

A device error has occurred.

52.00

- code :

52.00

- affichage :

52.00 ERROR

- description :

A scanner motor error has occurred. Scanner motor rotation is verified at the initialization of a print job.

53.10.01

- code :

53.10.01

- affichage :

53.10.01 ERROR UNSUPPORTED RAM

- description :

The memory DIMM is not a supported DIMM.

54.XX

- code :

54.XX

- affichage :

54.XX ERROR

- description :

A device command error has occurred.

55.XX.XX

- code :

55.XX.XX

- affichage :

55.XX.YY DC CONTROLLER ERROR

- description :

The engine is not communicating with the formatter.

57.03

- code :

57.03

- affichage :

57.03 ERROR

- description :

A sub cooling fan (FM2) error has occurred. Fan operation is verified during device powerup. Fan operation occurs only during powerup or during a print job.

57.04

- code :

57.04

- affichage :

57.04 ERROR

- description :

A main cooling fan (FM1) error has occurred. Fan operation is verified during device powerup. Fan operation occurs only during powerup or during a print job.

59.50

- code :

59.50

- affichage :

59.50 ERROR

- description :

A main motor (M1) error has occurred. Motor operation is verified during device power-up.

62

- code :

62

- affichage :

62 NO SYSTEM

- description :

No system was found.

64

- code :

64

- affichage :

64 ERROR

- description :

A scan buffer error has occurred.

68.X

- code :

68.X

- affichage :

68.X STORAGE ERROR SETTINGS CHANGED

- description :

A non-volatile storage device is full. Press "OK" to clear the message. Printing can continue, but unexpected behavior could result. X Description 0 Onboard NVRAM

79.XXXX

- code :

79.XXXX

- affichage :

79.XXXX

- description :

A critical hardware error has occurred.

8X.XXXX

- code :

8X.XXXX

- affichage :

8X.YYYY EMBEDDED JETDIRECT ERROR

- description :

The HP Jetdirect embedded print server has encountered a critical error.

Le problème provient probablement d'une pièce à remplacer.

Pièces d'usures remplacées frequemment sur la HP LaserJet P3005, P3005D, P3005N, P3005DN, P3005X

Nomenclature des pièces détachées de la HP LaserJet P3005, P3005D, P3005N, P3005DN, P3005X

RM1-3717-020CN110V Four, unité de fusion, kit de maintenance
Q7812-67905110V P3005 Four, unité de fusion, kit de maintenance Maint. Kit
RU5-0394-000CN12T GEAR
CC387AX16MB DDR2 144 PIN SDRAM DIMM
RM1-3761-020CN220V Four, unité de fusion, kit de maintenance
Q7812-67906220V P3005 Four, unité de fusion, kit de maintenance Maint. Kit
CB420AX32MB DDR2 144 PIN SDRAM DIMM
Q7815-67904Arabic Font USB Solution
RC2-0575-000CNARM PAPER WIDTH SENSOR
RC1-4055-000CNARM, DOOR
RC1-3937-000CNARM, PAD
RM1-0036-020CNAssembly-Paper Pick-up Roller (Patin, galet d’entrainement)
RM1-3727-000CNBOTTOM PLATE ROLLR ASSY
RC2-0701-000CNBUSHING
RC1-4081-000CNBUSHING
RC1-3665-000CNBUSHING
RC1-0922-000CNBUSHING, TRANSFER, RIGHT
RM1-4060-000CNCABLE CASSETTE SENSOR
RM1-4054-000CNCABLE MEMORY TAG
RM1-4062-000CNCABLE OPTION INTERFACE
RM1-4057-000CNCABLE PAPER DEL SENSOR
RM1-4053-000CNCABLE SCANNER MOTOR
RC1-4114-000CNCAM
RC1-4137-020CNCAM, CONTACT
RM1-3722-000CNCARTOUCHE, TONER DOOR ASSY
RM1-3732-000CNCASSETTE
RM1-3796-000CNCASSETTE
RM1-3763-000CNCASSETTE PICK-UP ROL ASSY
Q7812-60102CD-Service Support for LJ2400
WT2-5812-000CNCLIP CABLE
WT2-5678-000CNCLIP CABLE
WT2-5694-000CNCLIP CLAMP, WIRE
RU5-2920-020CNCOMPRESSION SPRING
RM1-3725-000CNCONTROL PANEL ASSY
RC2-0602-000CNCOVER DIMM
RC2-0612-000CNCOVER ENGINE CONTROLER
RC2-0739-000CNCOVER FACEUP SENSOR CABL
RC2-0627-000CNCOVER FORMATTER
RC2-0579-000CNCOVER GEAR
RC2-0603-000CNCOVER RIGHT LOWER
RC2-0605-000CNCOVER RIGHT UPPER
RC1-4108-000CNCOVER, MAIN MOTOR
RC1-3936-020CNCOVER, REGISTRATION
RC2-0639-000CNCOVER, RIGHT FRONT
RL1-1367-000CNCOVER, RIGHT FRONT
RM1-6323-000CNCST. PICK-UP ROLLER (PATIN, GALET D’ENTRAINEMENT) ASSY
RM1-6313-000CNCST. PICK-UP ROLLER (PATIN, GALET D’ENTRAINEMENT) SET ASSY
Q7815-67902Cyrillic Font USB Solution
RM1-1497-000CNDELIVERY ROLLER (PATIN, GALET D’ENTRAINEMENT) ASSY
0950-4753DISC DRIVE 40GB;SATA ROHS
VS1-7257-007CNDrawer connector tray 3
0950-4717DRIVE HARD 40GB DISC 2.5- SATA ROHS
RM1-1522-020CNDRIVE RELEASE ASSY
RM1-1522-000CNDRIVE RELEASE ASSY
RC2-0590-000CNDUCT CARTOUCHE, TONER
RC1-4128-020CNDUCT, SCANNER
RC1-4025-000CNELIMINATOR, STATIC CHARGE
RM1-3731-060CNENGINE CONTROLLER ASSY
RM1-3730-060CNENGINE CONTROLLER ASSY
RM1-3730-000CNENGINE CONTROLLR ASSY
RM1-3731-000CNENGINE CONTROLLR ASSY
RM1-3743-000CNFACE-DOWN FLAG ASSY
RM1-3749-000CNFACE-DOWN ROLLER (PATIN, GALET D’ENTRAINEMENT) ASSY
RK2-1499-000CNFAN
RK2-1497-000CNFAN
RC2-0649-000CNFILM FIXG DRIVE SIDE PLATE
RM1-3741-000CNFOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE
RM1-3740-040CNFOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE
RM1-3740-000CNFOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE
RM1-3741-040CNFOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE
RM1-3746-000CNFIXING DRIVE ASSY
RA0-1003-000CNFOOT, RUBBER
Q7848-60012FORMATTER N/DN/X
RM1-3742-000CNFULL DETECT FLAG ASSY
RM1-3740-030CNFOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE ASSY, 110V
RM1-3741-030CNFOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE ASSY, 220V
Q7812-90910GD-Service Manual- P3005
RU5-0951-000CNGEAR 16T
RU5-0958-000CNGEAR 17T/17T
RU5-0959-000CNGEAR 19T
RU5-0950-000CNGEAR 201T
RU5-0957-000CNGEAR 20T
RU5-0956-000CNGEAR 20T/20T
RU5-0960-000CNGEAR 31T
RU5-0955-000CNGEAR 43T
RU5-0962-000CNGEAR 65T
RA0-1172-000CNGEAR, 17T
RU5-0366-000CNGEAR, 30T
Q7815-67903Greek Font USB Solution
RC1-4083-000CNGUIDE
RC2-0648-000CNGUIDE AIR
RC2-0704-000CNGUIDE CARTDGE LOWER LEFT
RC2-0700-000CNGUIDE CARTDGE LOWER RIGHT
RC2-0703-000CNGUIDE CARTDGE UPPER LEFT
RC2-0492-000CNGUIDE CARTGE UPER RIGHT
RC2-0565-000CNGUIDE CASS FRONT LEFT
RC2-0559-000CNGUIDE CASS FRONT RIGHT
RC2-0566-000CNGUIDE CASS REAR LEFT
RC2-0560-000CNGUIDE CASS REAR RIGHT
RC2-0567-000CNGUIDE CENTER PLATE LEFT
RC2-0561-000CNGUIDE CENTER PLATE RIGHT
RC1-4056-000CNGUIDE, DOOR ARM
RC1-4096-000CNGUIDE, DUPLEX INLET
RC1-3935-000CNGUIDE, FEED
Q7815-67901Hebrew Font USB Solution
RM1-3758-000CNHIGH VOLTAGE PCB ASSY
RC1-4057-000CNHINGE, LEFT
RC1-4058-000CNHINGE, RIGHT
RC1-4009-000CNHOLDER
RC2-0588-000CNHOLDER CABLE
RC2-0592-000CNHOLDER FAN
RC2-0622-000CNHOLDER FAN LEFT
RC2-0595-000CNHOLDER INTERLOCK
RC2-0562-000CNHOLDER OPTION CONECTOR
RC2-0632-000CNHOLDER SWITCH
RC2-0634-000CNHOLDER SWITCH LINK
RC1-4127-000CNHOLDER, TAG
Q7815-69001HP LaserJet P3005d - 110V
Q7815-69055HP LJ P3005DN -220V
WG8-5645-000CNIC,PHOTO-INTERRUPTER, GP1SQ73P
RM1-3717-000CNKit 110V Four, unité de fusion, kit de maintenance LJP300x/L
RM1-3761BULKKit 220V Four, unité de fusion, kit de maintenance LJP300x/L
RM1-3761-000CNKit 220V Four, unité de fusion, kit de maintenance LJP300x/L
5851-4013Kit Cassette Paper Pick-up Roller (Patin, galet d’entrainement) Assy
5851-4012Kit Paper Pick-up Assembly
5851-3996Kit-110V Four, unité de fusion, kit de maintenance maint LJP300x/LJ30xx MFP
5851-4020Kit-110V Four, unité de fusion, kit de maintenance maintenance
Q7812-67903Kit-110V Four, unité de fusion, kit de maintenance maintenance
5851-3978Kit-110V M30XX Service Maint
Q7812-67901Kit-110V P3005 Service Maint
5851-3997Kit-220V Four, unité de fusion, kit de maintenance maint LJP300x/LJ30xx MFP
5851-4021Kit-220V Four, unité de fusion, kit de maintenance maintenance
5851-4017Kit-220V Four, unité de fusion, kit de maintenance maintenance
Q7812-67902Kit-220V Four, unité de fusion, kit de maintenance maintenance
Q7812-67904Kit-220V Four, unité de fusion, kit de maintenance maintenance
5851-3833Kit-Hard Disk Drive replacement
5851-3230Kit-Hard Drive replacement
5851-3231Kit-Hard Drive replacement
RM1-1521-030CNLASER/SCANNER ASSY
RM1-3721-000CNLEFT COVER ASSY
RC1-4060-000CNLEVER
RC2-0706-000CNLEVER CARTOUCHE, TONER CLAMP
RC2-0705-000CNLEVER DRIVE RELEASE
RC1-4115-000CNLEVER, COUPLING
RC1-4116-000CNLEVER, DRIVE RELEASE
RC1-4065-000CNLEVER, GROUNDING CONTACT
RC1-4066-050CNLEVER, GROUNDING CONTACT
RC1-4066-020CNLEVER, GROUNDING CONTACT
RC1-4027-000CNLEVER, SENSOR
RC1-3939-000CNLEVER, SENSOR
RC2-0633-000CNLINK SWITCH
RC1-4117-000CNLINK, DRIVE RELEASE
RC1-4125-000CNLINK, LASER SHUTTER
Q7812-67BULKLJ P3005 220V Maintenane Kit
CB414-67923BULKLJ P3005-M3027-M3035 Replcmnt Gear Kit
Q7848-61006LJ P3005n PCA - Service 02.100.6
Q7848-61008LJ P3005n PCA - Service 02.100.6 APJ
Q7848-61002LJ P3005N PCA 02.038.5
Q7848-61003LJ P3005n PCA 02.039.3 - Service
Q7848-61004LJ P3005n PCA 02.040.2 - Service
Q7848-61005LJ P3005n PCA 02.040.3
RM1-3759-000CNLOWER PAPER FEED ASSY
RM1-3757-000CNLOWER TRANSF GUIDE ASSY
RM1-3712-000CNMAIN DRIVE ASSY
RK2-0534-000CNMICROSWITCH
RK2-1488-000CNMOTOR DC
RK2-1489-000CNMOTOR DC
RC2-0498-000CNMOUNT SOLENOID
RM1-3716-000CNMPPAPER PICKUP ROLLR ASSY
RM1-3723-000CNMULTIPURPOSE COVR ASSY
RM1-4041-000CNMULTIPURPOSE SENSR PCB ASSY
RM1-1490-000CNMULTI-PURPOSE TRAY ASSY
RC1-0939-000CNPAD SEPARATION
RM1-3760-000CNPAPER FEED GUIDE ASSY
RM1-3762-000CNPAPER PICK-UP ASSY
RM1-3799-000CNPAPER SENSING SENSOR ASSY
RM1-4042-000CNPAPER WIDTH SENSR PCB ASSY
RM1-3748-000CNPENDULUM ASSY
PHA000151Pharos PC Prox Plus Card Reader
PHA00111Pharos PS60 501+ License
WG8-5849-000CNPhoto-Interrupter
WG8-5624-000CNPhoto-Interrupter
RM1-3714-000CNPICK-UP ROLLER (PATIN, GALET D’ENTRAINEMENT) GEAR ASSY
RC2-0628-000CNPLATE ANTI-MAGNETIC
RC2-0697-000CNPLATE FACE-UP SHIELD
RC2-0623-000CNPLATE FAN SHIELD LEFT
RC2-0638-000CNPLATE INLET/OUTLET
RC1-4085-000CNPLATE, GROUNDING
RC1-4136-000CNPLATE, PROTECTIVE
RM1-1506-000CNPOSITION GUIDE ASSY
RM1-3724-000CNREAR COVER ASSY
Q7815-69056REFURB HP LJ P3005DN -110V
RM1-3715-000CNREGISTRATION ASSY
CB422-67951Replacement- 128MB DRAM DIMM
CC387-67951Replacement- 16MB SDRAM CC387AX
CB423-67951Replacement- 256MB DRAM DIMM
CB420-67951Replacement- 32MB DRAM DIMM
CB421-67951Replacement- 64MB DRAM DIMM
CB414-67923Replacement GearKit 17,17T,19,20T
Q7829-67935Replacement-Hard Disc Drive Assy
Q7829-67938Replacement-Hard Disc Drive Assy
XD9-0232-000CNRing, E
RC2-0593-000CNROD FAN
RL1-1370-000CNROLLER (PATIN, GALET D’ENTRAINEMENT) CASS PAPER PICKUP
RL1-1370BULKROLLER (PATIN, GALET D’ENTRAINEMENT) CASS PAPER PICKUP
RM1-1485-000CNROLLER (PATIN, GALET D’ENTRAINEMENT) STAY ASSY
RC1-3994-000CNROLLER (PATIN, GALET D’ENTRAINEMENT), FACE-DOWN
RL1-0569-000CNROLLER (PATIN, GALET D’ENTRAINEMENT), M.P. PICK-UP
RL1-0568-000CNROLLER (PATIN, GALET D’ENTRAINEMENT), M.P. PICK-UP
XA9-1671-000CNSCREW D M3X8
XA9-1503-000CNSCREW TP M3X6
XA9-1420-000CNSCREW W/WASHER, M3X8
XB2-7300-605CNSCREW, W/WASHER, M3X6
RM1-3769-000CNSENSOR FLAG ASSY
RM1-4065-000CNSENSOR PCB ASSY
RM1-3738-000CNSEPARATION HOLDER ASSY
RC1-4070-000CNSHEET STATIC CHARGE
RC1-4069-000CNSHEET STATIC CHARGE
RK2-1492-000CNSOLENOID
RK2-1490-000CNSOLENOID
RC2-0483-000CNSPRING COMPRESSION
RU5-2920-000CNSPRING COMPRESSION
RC2-0665-000CNSPRING TORSION
RC2-0576-000CNSPRING TORSION
RU5-2408-000CNSPRING, COMPRESSION
RU5-2385-000CNSPRING, COMPRESSION
RU5-2401-000CNSPRING, COMPRESSION
RU5-2404-000CNSPRING, COMPRESSION
RU5-2405-000CNSPRING, COMPRESSION
RC1-4140-000CNSPRING, COMPRESSION
RC1-4067-000CNSPRING, LEAF
RU5-2407-000CNSPRING, TENSION
RU5-2388-000CNSPRING, TENSION
RU5-2403-000CNSPRING, TENSION
RC1-4028-000CNSPRING, TORSION
RC1-4059-000CNSPRING, TORSION
RU5-2386-000CNSPRING, TORSION
RU5-2410-020CNSPRING, TORSION
RC1-4061-000CNSPRING, TORSION
RC1-4126-000CNSTAY, TAG HOLDER
RC2-0585-000CNSTOP LW FEED GUIDE LEFT
RC2-0707-000CNSTOPPER CARTOUCHE, TONER LEFT
RC2-0702-000CNSTOPPER CARTOUCHE, TONER RIGHT
RC2-0657-000CNSTOPPER FIXING THRUST
RC1-4189-000CNSTOPPER GEAR
RC2-0631-000CNSWITCH FRONT
XB4-7401-005CNTapping screw Truss Head M4x10
Q7551-67902TONER CARTOUCHE, TONER 13K
Q7551-67901TONER CARTOUCHE, TONER 6.5K
RM1-3720-000CNTOP COVER ASSY
RM1-3720-020CNTop Cover Molokai
RM1-4040-000CNTOP SENSOR PCB ASSY
RM1-1508-000CNTRANSFER ROLLER (PATIN, GALET D’ENTRAINEMENT)
Q7817-67901Tray 3 Feeder
RC2-0652-000CNWASHER PLAIN

Caractéristiques techniques

HP LaserJet P3005, P3005D, P3005N, P3005DN, P3005X

Vitesse noir33 ppm
Bac à papier500 feuilles
Ref toner noirQ7551X
Capacité toner noir13000 pages