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Votre imprimante laser HP LaserJet P3005, P3005D, P3005N, P3005DN, P3005X
est en panne ?

Notre technicien peut intervenir sur site
pour la dépanner.

Nos spécialistes sont en mesure de prendre en charge toutes les pannes :

Indiquez-nous la panne rencontrée pour obtenir un diagnostic.

  • Défauts d’impression (traces, points, traits...)
  • Bourrages papier (départ papier, feuille froissée en accordéon...)
  • Message ou code erreur
  • Fuite de toner
  • Bruit anormal
  • Panne électronique
  • Paramétrage
  • Accessoire
  • Pièce détachée
  • Machine complète

... ou le code erreur qui s'affiche sur l'écran de votre imprimante.

Codes erreur rencontrés fréquemment sur l'imprimante
HP LaserJet P3005, P3005D, P3005N, P3005DN, P3005X

Le code affiché sur votre imprimante est plus long que celui indiqué dans cette liste.
Par exemple si l'écran de l'imprimante indique un code 13.00.02, nous ne retenons que le début du code, c'est à dire 13.
Le code 13 renvoie à un type de problème, les chiffres qui suivent pouvant apporter une précision.

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Code erreur 10 : Problème de mémoire consommable, puce HS


Code erreur 13 : Bourrage papier


Code erreur 41 : Format de papier inattendu


Code erreur 49 : Format de fichier incorrect (pdf ou autre) ou pb de firmware


Code erreur 50 ou Erreur Station fusion ou Remplacer kit de maintenance : Problème de four (kit de maintenance)


Code erreur 51 : Panne de moteur laser


Code erreur 57 : Panne de ventilateur


Code erreur 59 : Panne de moteur


Tableau de tous les codes erreur de la HP LaserJet P3005, P3005D, P3005N, P3005DN, P3005X

-

- code :

-

- affichage :

STANDARD TOP BIN FULL

- description :

The output-bin-full sensor (PS4) is signalling that the bin is full.

10.10.00

- code :

10.10.00

- affichage :

10.10.00 ERROR

- description :

The device cannot read or write to the print cartridge e-label, or the e-label is missing from the print cartridge.

10.32.00

- code :

10.32.00

- affichage :

10.32.00 - Unauthorized Supply

- description :

A supply has been installed that does not pass the authentication test for genuine HP supplies.

10.XX.XX

- code :

10.XX.XX

- affichage :

10.XX.YY SUPPLY MEMORY ERROR

- description :

The device cannot read or write to the printcartridge memory tag, or the memory tag is missing.

11.XX

- code :

11.XX

- affichage :

11.XX INTERNAL CLOCK ERROR

- description :

The device internal clock is not working correctly. Printing can continue, but you are prompted to set the date and time each time you turn the device on.

13.00.02

- code :

13.00.02

- affichage :

13.00.02 JAM IN TRAY 1

- description :

Paper is fed from tray 2 to the device by the tray 2 pick-up roller. When energized, solenoid SL2 releases a clutch, and then the pick-up roller rotates to pick up the paper and advance it into the paper path.

13.01.00

- code :

13.01.00

- affichage :

13.01.00 JAM IN TRAY 1

- description :

The paper did not reach the top of page sensor within the specified period of time. The tray 1 feed roller moves paper into the paper path. When solenoid SL1 is energized, a clutch mechanism allows the paper stack in tray 1 to lift, and then allows the feed roller to rotate one time to move the paper into the paper path.

13.05.00

- code :

13.05.00

- affichage :

13.05.00 JAM INSIDE TOP COVER

- description :

Paper failed to reach the delivery sensor within a specified period of time when a print job was initiated. When troubleshooting paper jams, always observe where the leading edge of the paper stops in the jam.

13.31.00

- code :

13.31.00

- affichage :

13.31.00 JAM INSIDE FRONT DOOR

- description :

A jam has occurred inside the front door.

13.65.0

- code :

13.65.0

- affichage :

13.65.00 JAM INSIDE REAR DOOR

- description :

A jam has occurred in the rear door area.

13.67.0

- code :

13.67.0

- affichage :

13.67.00 JAM INSIDE REAR DOOR

- description :

A jam has occurred in the rear door area.

13.XX.XX

- code :

13.XX.XX

- affichage :

13.XX.YY JAM INSIDE TOP COVER

- description :

A jam has occurred in the registration assembly area.

20

- code :

20

- affichage :

20-INSUFFICIENT MEMORY

- description :

The device has received more data from the computer than fits in available memory.

21

- code :

21

- affichage :

21 PAGE TOO COMPLEX

- description :

The page-compression process is too slow for the device. Some data may be lost on the page.

22

- code :

22

- affichage :

22-USB I/O BUFFER OVERFLOW

- description :

The device's USB buffer has overflowed during a busy state.

40

- code :

40

- affichage :

40 EMBEDDED I/O BAD TRANSMISSION

- description :

The connection with the HP Jetdirect embedded print server has broken.

41.3

- code :

41.3

- affichage :

41.3 UNEXPECTED SIZE IN TRAY

- description :

Media is loaded that is longer or shorter in the feed direction than the size configured for the tray.

41.5

- code :

41.5

- affichage :

41.5 UNEXPECTED TYPE IN TRAY X

- description :

The device senses a different media type than what is configured in the tray.

41.X

- code :

41.X

- affichage :

41.X ERROR

- description :

A device error has occurred.

49.XXXXX

- code :

49.XXXXX

- affichage :

49.XXXXX ERROR

- description :

A critical firmware error has occurred.

50.1

- code :

50.1

- affichage :

50.1 FUSER ERROR

- description :

AC power is not being provided to the fuser assembly. AC voltage is necessary to generate heat in the fuser assembly.

50.6

- code :

50.6

- affichage :

50.6 FUSER ERROR

- description :

The main or sub thermistors are unable to provide temperature feedback to the ECU. The main and sub thermistors monitor the fuser assembly hot-roller temperature and provide feedback to regulate the fusing temperature.

51.XX

- code :

51.XX

- affichage :

51.XY ERROR

- description :

A device error has occurred.

52.00

- code :

52.00

- affichage :

52.00 ERROR

- description :

A scanner motor error has occurred. Scanner motor rotation is verified at the initialization of a print job.

53.10.01

- code :

53.10.01

- affichage :

53.10.01 ERROR UNSUPPORTED RAM

- description :

The memory DIMM is not a supported DIMM.

54.XX

- code :

54.XX

- affichage :

54.XX ERROR

- description :

A device command error has occurred.

55.XX.XX

- code :

55.XX.XX

- affichage :

55.XX.YY DC CONTROLLER ERROR

- description :

The engine is not communicating with the formatter.

57.03

- code :

57.03

- affichage :

57.03 ERROR

- description :

A sub cooling fan (FM2) error has occurred. Fan operation is verified during device powerup. Fan operation occurs only during powerup or during a print job.

57.04

- code :

57.04

- affichage :

57.04 ERROR

- description :

A main cooling fan (FM1) error has occurred. Fan operation is verified during device powerup. Fan operation occurs only during powerup or during a print job.

59.50

- code :

59.50

- affichage :

59.50 ERROR

- description :

A main motor (M1) error has occurred. Motor operation is verified during device power-up.

62

- code :

62

- affichage :

62 NO SYSTEM

- description :

No system was found.

64

- code :

64

- affichage :

64 ERROR

- description :

A scan buffer error has occurred.

68.X

- code :

68.X

- affichage :

68.X STORAGE ERROR SETTINGS CHANGED

- description :

A non-volatile storage device is full. Press "OK" to clear the message. Printing can continue, but unexpected behavior could result. X Description 0 Onboard NVRAM

79.XXXX

- code :

79.XXXX

- affichage :

79.XXXX

- description :

A critical hardware error has occurred.

8X.XXXX

- code :

8X.XXXX

- affichage :

8X.YYYY EMBEDDED JETDIRECT ERROR

- description :

The HP Jetdirect embedded print server has encountered a critical error.

Le problème provient probablement d'une pièce à remplacer.

Pièces d'usures remplacées frequemment sur la HP LaserJet P3005, P3005D, P3005N, P3005DN, P3005X

Nomenclature des pièces détachées de la HP LaserJet P3005, P3005D, P3005N, P3005DN, P3005X

RM1-3717-020CN 110V Four, unité de fusion, kit de maintenance
Q7812-67905 110V P3005 Four, unité de fusion, kit de maintenance Maint. Kit
RU5-0394-000CN 12T GEAR
CC387AX 16MB DDR2 144 PIN SDRAM DIMM
RM1-3761-020CN 220V Four, unité de fusion, kit de maintenance
Q7812-67906 220V P3005 Four, unité de fusion, kit de maintenance Maint. Kit
CB420AX 32MB DDR2 144 PIN SDRAM DIMM
Q7815-67904 Arabic Font USB Solution
RC2-0575-000CN ARM PAPER WIDTH SENSOR
RC1-4055-000CN ARM, DOOR
RC1-3937-000CN ARM, PAD
RM1-0036-020CN Assembly-Paper Pick-up Roller (Patin, galet d’entrainement)
RM1-3727-000CN BOTTOM PLATE ROLLR ASSY
RC2-0701-000CN BUSHING
RC1-4081-000CN BUSHING
RC1-3665-000CN BUSHING
RC1-0922-000CN BUSHING, TRANSFER, RIGHT
RM1-4060-000CN CABLE CASSETTE SENSOR
RM1-4054-000CN CABLE MEMORY TAG
RM1-4062-000CN CABLE OPTION INTERFACE
RM1-4057-000CN CABLE PAPER DEL SENSOR
RM1-4053-000CN CABLE SCANNER MOTOR
RC1-4114-000CN CAM
RC1-4137-020CN CAM, CONTACT
RM1-3722-000CN CARTOUCHE, TONER DOOR ASSY
RM1-3732-000CN CASSETTE
RM1-3796-000CN CASSETTE
RM1-3763-000CN CASSETTE PICK-UP ROL ASSY
Q7812-60102 CD-Service Support for LJ2400
WT2-5812-000CN CLIP CABLE
WT2-5678-000CN CLIP CABLE
WT2-5694-000CN CLIP CLAMP, WIRE
RU5-2920-020CN COMPRESSION SPRING
RM1-3725-000CN CONTROL PANEL ASSY
RC2-0602-000CN COVER DIMM
RC2-0612-000CN COVER ENGINE CONTROLER
RC2-0739-000CN COVER FACEUP SENSOR CABL
RC2-0627-000CN COVER FORMATTER
RC2-0579-000CN COVER GEAR
RC2-0603-000CN COVER RIGHT LOWER
RC2-0605-000CN COVER RIGHT UPPER
RC1-4108-000CN COVER, MAIN MOTOR
RC1-3936-020CN COVER, REGISTRATION
RC2-0639-000CN COVER, RIGHT FRONT
RL1-1367-000CN COVER, RIGHT FRONT
RM1-6323-000CN CST. PICK-UP ROLLER (PATIN, GALET D’ENTRAINEMENT) ASSY
RM1-6313-000CN CST. PICK-UP ROLLER (PATIN, GALET D’ENTRAINEMENT) SET ASSY
Q7815-67902 Cyrillic Font USB Solution
RM1-1497-000CN DELIVERY ROLLER (PATIN, GALET D’ENTRAINEMENT) ASSY
0950-4753 DISC DRIVE 40GB;SATA ROHS
VS1-7257-007CN Drawer connector tray 3
0950-4717 DRIVE HARD 40GB DISC 2.5- SATA ROHS
RM1-1522-020CN DRIVE RELEASE ASSY
RM1-1522-000CN DRIVE RELEASE ASSY
RC2-0590-000CN DUCT CARTOUCHE, TONER
RC1-4128-020CN DUCT, SCANNER
RC1-4025-000CN ELIMINATOR, STATIC CHARGE
RM1-3731-060CN ENGINE CONTROLLER ASSY
RM1-3730-060CN ENGINE CONTROLLER ASSY
RM1-3730-000CN ENGINE CONTROLLR ASSY
RM1-3731-000CN ENGINE CONTROLLR ASSY
RM1-3743-000CN FACE-DOWN FLAG ASSY
RM1-3749-000CN FACE-DOWN ROLLER (PATIN, GALET D’ENTRAINEMENT) ASSY
RK2-1499-000CN FAN
RK2-1497-000CN FAN
RC2-0649-000CN FILM FIXG DRIVE SIDE PLATE
RM1-3741-000CN FOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE
RM1-3740-040CN FOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE
RM1-3740-000CN FOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE
RM1-3741-040CN FOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE
RM1-3746-000CN FIXING DRIVE ASSY
RA0-1003-000CN FOOT, RUBBER
Q7848-60012 FORMATTER N/DN/X
RM1-3742-000CN FULL DETECT FLAG ASSY
RM1-3740-030CN FOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE ASSY, 110V
RM1-3741-030CN FOUR, UNITÉ DE FUSION, KIT DE MAINTENANCE ASSY, 220V
Q7812-90910 GD-Service Manual- P3005
RU5-0951-000CN GEAR 16T
RU5-0958-000CN GEAR 17T/17T
RU5-0959-000CN GEAR 19T
RU5-0950-000CN GEAR 201T
RU5-0957-000CN GEAR 20T
RU5-0956-000CN GEAR 20T/20T
RU5-0960-000CN GEAR 31T
RU5-0955-000CN GEAR 43T
RU5-0962-000CN GEAR 65T
RA0-1172-000CN GEAR, 17T
RU5-0366-000CN GEAR, 30T
Q7815-67903 Greek Font USB Solution
RC1-4083-000CN GUIDE
RC2-0648-000CN GUIDE AIR
RC2-0704-000CN GUIDE CARTDGE LOWER LEFT
RC2-0700-000CN GUIDE CARTDGE LOWER RIGHT
RC2-0703-000CN GUIDE CARTDGE UPPER LEFT
RC2-0492-000CN GUIDE CARTGE UPER RIGHT
RC2-0565-000CN GUIDE CASS FRONT LEFT
RC2-0559-000CN GUIDE CASS FRONT RIGHT
RC2-0566-000CN GUIDE CASS REAR LEFT
RC2-0560-000CN GUIDE CASS REAR RIGHT
RC2-0567-000CN GUIDE CENTER PLATE LEFT
RC2-0561-000CN GUIDE CENTER PLATE RIGHT
RC1-4056-000CN GUIDE, DOOR ARM
RC1-4096-000CN GUIDE, DUPLEX INLET
RC1-3935-000CN GUIDE, FEED
Q7815-67901 Hebrew Font USB Solution
RM1-3758-000CN HIGH VOLTAGE PCB ASSY
RC1-4057-000CN HINGE, LEFT
RC1-4058-000CN HINGE, RIGHT
RC1-4009-000CN HOLDER
RC2-0588-000CN HOLDER CABLE
RC2-0592-000CN HOLDER FAN
RC2-0622-000CN HOLDER FAN LEFT
RC2-0595-000CN HOLDER INTERLOCK
RC2-0562-000CN HOLDER OPTION CONECTOR
RC2-0632-000CN HOLDER SWITCH
RC2-0634-000CN HOLDER SWITCH LINK
RC1-4127-000CN HOLDER, TAG
Q7815-69001 HP LaserJet P3005d - 110V
Q7815-69055 HP LJ P3005DN -220V
WG8-5645-000CN IC,PHOTO-INTERRUPTER, GP1SQ73P
RM1-3717-000CN Kit 110V Four, unité de fusion, kit de maintenance LJP300x/L
RM1-3761BULK Kit 220V Four, unité de fusion, kit de maintenance LJP300x/L
RM1-3761-000CN Kit 220V Four, unité de fusion, kit de maintenance LJP300x/L
5851-4013 Kit Cassette Paper Pick-up Roller (Patin, galet d’entrainement) Assy
5851-4012 Kit Paper Pick-up Assembly
5851-3996 Kit-110V Four, unité de fusion, kit de maintenance maint LJP300x/LJ30xx MFP
5851-4020 Kit-110V Four, unité de fusion, kit de maintenance maintenance
Q7812-67903 Kit-110V Four, unité de fusion, kit de maintenance maintenance
5851-3978 Kit-110V M30XX Service Maint
Q7812-67901 Kit-110V P3005 Service Maint
5851-3997 Kit-220V Four, unité de fusion, kit de maintenance maint LJP300x/LJ30xx MFP
5851-4021 Kit-220V Four, unité de fusion, kit de maintenance maintenance
5851-4017 Kit-220V Four, unité de fusion, kit de maintenance maintenance
Q7812-67902 Kit-220V Four, unité de fusion, kit de maintenance maintenance
Q7812-67904 Kit-220V Four, unité de fusion, kit de maintenance maintenance
5851-3833 Kit-Hard Disk Drive replacement
5851-3230 Kit-Hard Drive replacement
5851-3231 Kit-Hard Drive replacement
RM1-1521-030CN LASER/SCANNER ASSY
RM1-3721-000CN LEFT COVER ASSY
RC1-4060-000CN LEVER
RC2-0706-000CN LEVER CARTOUCHE, TONER CLAMP
RC2-0705-000CN LEVER DRIVE RELEASE
RC1-4115-000CN LEVER, COUPLING
RC1-4116-000CN LEVER, DRIVE RELEASE
RC1-4065-000CN LEVER, GROUNDING CONTACT
RC1-4066-050CN LEVER, GROUNDING CONTACT
RC1-4066-020CN LEVER, GROUNDING CONTACT
RC1-4027-000CN LEVER, SENSOR
RC1-3939-000CN LEVER, SENSOR
RC2-0633-000CN LINK SWITCH
RC1-4117-000CN LINK, DRIVE RELEASE
RC1-4125-000CN LINK, LASER SHUTTER
Q7812-67BULK LJ P3005 220V Maintenane Kit
CB414-67923BULK LJ P3005-M3027-M3035 Replcmnt Gear Kit
Q7848-61006 LJ P3005n PCA - Service 02.100.6
Q7848-61008 LJ P3005n PCA - Service 02.100.6 APJ
Q7848-61002 LJ P3005N PCA 02.038.5
Q7848-61003 LJ P3005n PCA 02.039.3 - Service
Q7848-61004 LJ P3005n PCA 02.040.2 - Service
Q7848-61005 LJ P3005n PCA 02.040.3
RM1-3759-000CN LOWER PAPER FEED ASSY
RM1-3757-000CN LOWER TRANSF GUIDE ASSY
RM1-3712-000CN MAIN DRIVE ASSY
RK2-0534-000CN MICROSWITCH
RK2-1488-000CN MOTOR DC
RK2-1489-000CN MOTOR DC
RC2-0498-000CN MOUNT SOLENOID
RM1-3716-000CN MPPAPER PICKUP ROLLR ASSY
RM1-3723-000CN MULTIPURPOSE COVR ASSY
RM1-4041-000CN MULTIPURPOSE SENSR PCB ASSY
RM1-1490-000CN MULTI-PURPOSE TRAY ASSY
RC1-0939-000CN PAD SEPARATION
RM1-3760-000CN PAPER FEED GUIDE ASSY
RM1-3762-000CN PAPER PICK-UP ASSY
RM1-3799-000CN PAPER SENSING SENSOR ASSY
RM1-4042-000CN PAPER WIDTH SENSR PCB ASSY
RM1-3748-000CN PENDULUM ASSY
PHA000151 Pharos PC Prox Plus Card Reader
PHA00111 Pharos PS60 501+ License
WG8-5849-000CN Photo-Interrupter
WG8-5624-000CN Photo-Interrupter
RM1-3714-000CN PICK-UP ROLLER (PATIN, GALET D’ENTRAINEMENT) GEAR ASSY
RC2-0628-000CN PLATE ANTI-MAGNETIC
RC2-0697-000CN PLATE FACE-UP SHIELD
RC2-0623-000CN PLATE FAN SHIELD LEFT
RC2-0638-000CN PLATE INLET/OUTLET
RC1-4085-000CN PLATE, GROUNDING
RC1-4136-000CN PLATE, PROTECTIVE
RM1-1506-000CN POSITION GUIDE ASSY
RM1-3724-000CN REAR COVER ASSY
Q7815-69056 REFURB HP LJ P3005DN -110V
RM1-3715-000CN REGISTRATION ASSY
CB422-67951 Replacement- 128MB DRAM DIMM
CC387-67951 Replacement- 16MB SDRAM CC387AX
CB423-67951 Replacement- 256MB DRAM DIMM
CB420-67951 Replacement- 32MB DRAM DIMM
CB421-67951 Replacement- 64MB DRAM DIMM
CB414-67923 Replacement GearKit 17,17T,19,20T
Q7829-67935 Replacement-Hard Disc Drive Assy
Q7829-67938 Replacement-Hard Disc Drive Assy
XD9-0232-000CN Ring, E
RC2-0593-000CN ROD FAN
RL1-1370-000CN ROLLER (PATIN, GALET D’ENTRAINEMENT) CASS PAPER PICKUP
RL1-1370BULK ROLLER (PATIN, GALET D’ENTRAINEMENT) CASS PAPER PICKUP
RM1-1485-000CN ROLLER (PATIN, GALET D’ENTRAINEMENT) STAY ASSY
RC1-3994-000CN ROLLER (PATIN, GALET D’ENTRAINEMENT), FACE-DOWN
RL1-0569-000CN ROLLER (PATIN, GALET D’ENTRAINEMENT), M.P. PICK-UP
RL1-0568-000CN ROLLER (PATIN, GALET D’ENTRAINEMENT), M.P. PICK-UP
XA9-1671-000CN SCREW D M3X8
XA9-1503-000CN SCREW TP M3X6
XA9-1420-000CN SCREW W/WASHER, M3X8
XB2-7300-605CN SCREW, W/WASHER, M3X6
RM1-3769-000CN SENSOR FLAG ASSY
RM1-4065-000CN SENSOR PCB ASSY
RM1-3738-000CN SEPARATION HOLDER ASSY
RC1-4070-000CN SHEET STATIC CHARGE
RC1-4069-000CN SHEET STATIC CHARGE
RK2-1492-000CN SOLENOID
RK2-1490-000CN SOLENOID
RC2-0483-000CN SPRING COMPRESSION
RU5-2920-000CN SPRING COMPRESSION
RC2-0665-000CN SPRING TORSION
RC2-0576-000CN SPRING TORSION
RU5-2408-000CN SPRING, COMPRESSION
RU5-2385-000CN SPRING, COMPRESSION
RU5-2401-000CN SPRING, COMPRESSION
RU5-2404-000CN SPRING, COMPRESSION
RU5-2405-000CN SPRING, COMPRESSION
RC1-4140-000CN SPRING, COMPRESSION
RC1-4067-000CN SPRING, LEAF
RU5-2407-000CN SPRING, TENSION
RU5-2388-000CN SPRING, TENSION
RU5-2403-000CN SPRING, TENSION
RC1-4028-000CN SPRING, TORSION
RC1-4059-000CN SPRING, TORSION
RU5-2386-000CN SPRING, TORSION
RU5-2410-020CN SPRING, TORSION
RC1-4061-000CN SPRING, TORSION
RC1-4126-000CN STAY, TAG HOLDER
RC2-0585-000CN STOP LW FEED GUIDE LEFT
RC2-0707-000CN STOPPER CARTOUCHE, TONER LEFT
RC2-0702-000CN STOPPER CARTOUCHE, TONER RIGHT
RC2-0657-000CN STOPPER FIXING THRUST
RC1-4189-000CN STOPPER GEAR
RC2-0631-000CN SWITCH FRONT
XB4-7401-005CN Tapping screw Truss Head M4x10
Q7551-67902 TONER CARTOUCHE, TONER 13K
Q7551-67901 TONER CARTOUCHE, TONER 6.5K
RM1-3720-000CN TOP COVER ASSY
RM1-3720-020CN Top Cover Molokai
RM1-4040-000CN TOP SENSOR PCB ASSY
RM1-1508-000CN TRANSFER ROLLER (PATIN, GALET D’ENTRAINEMENT)
Q7817-67901 Tray 3 Feeder
RC2-0652-000CN WASHER PLAIN

Caractéristiques techniques

HP LaserJet P3005, P3005D, P3005N, P3005DN, P3005X

Vitesse noir 33 ppm
Bac à papier 500 feuilles
Ref toner noir Q7551X
Capacité toner noir 13000 pages