- code :

10.10.00

- affichage :

10.10.00 SUPPLY MEMORY ERROR

- description :

The product has experienced a print cartridge error.

- code :

10.94.YY

- affichage :

10.94.YY REMOVE SHIPPING LOCKS FROM CARTRIDGE <AREA>

- description :

At least one shipping lock is installed.

- code :

10.XX.YY

- affichage :

10.XX.YY SUPPLY MEMORY ERROR

- description :

An error has occurred in one or more of the product's supplies. Values of XX and YY are listed below: XX00 = memory is defective XX01 = memory is missing YY00 = cartridge

- code :

11.XX

- affichage :

11.XX INTERNAL CLOCK ERROR

- description :

The real time clock has experienced an error.

- code :

13.01.00

- affichage :

13.01.00 Jam in Tray 1

- description :

The Tray 1 pickup roller or solenoid might not be working correctly.

- code :

13.03.00

- affichage :

13.03.00 JAM IN TRAY X

- description :

A jam has occurred in the specified location. This jam occurs when the product cannot move paper from the specified tray into the paper path.

- code :

13.20.00

- affichage :

13.20.00 JAM INSIDE <LOCATION>

- description :

Paper has not moved past a certain paper sensor. <LOCATION> can be one of the following locations. • TRAY 2 • TOP COVER • REAR DOOR • DUPLEXER

- code :

13.JJ.NT

- affichage :

13.JJ.NT PAPER JAM OPEN INPUT TRAYS

- description :

A jam has occurred in an input tray.

- code :

21

- affichage :

21 PAGE TOO COMPLEX

- description :

The data (dense text, rules, raster or vector graphics) sent to the product was too complex.

- code :

22

- affichage :

22 USB I/O BUFFER OVERFLOW

- description :

Too much data was sent to the USB port.

- code :

40

- affichage :

40 EMBEDDED I/O BAD TRANSMISSION

- description :

The connection has been broken between the product and HP Jetdirect print server.

- code :

41.X

- affichage :

41.X ERROR

- description :

A temporary printing error occurred.

- code :

49.XXXX

- affichage :

49.XXXX ERROR

- description :

A critical firmware error has occurred that caused the processor on the formatter to cease operation. This error can be caused by invalid print commands, corrupt data, or invalid operations. In some cases, electrical "noise" in the cable can corrupt data during transmission to the product. Other causes can be poor-quality cables, poor connections, or home-grown programs. On rare occasions, the formatter is at fault.

- code :

50.X

- affichage :

50.X FUSER ERROR

- description :

A fuser error has occurred. The values for X are listed below. • 50.1: Low fuser temperature • 50.2: Fuser warm-up service • 50.3: High fuser temperature • 50.4: Faulty fuser • 50.5: Inconsistent fuser (verify voltage model) • 50.6: Open fuser • 50.7: Pressure release mechanism failure • 50.8: Lower fuser temperature • 50.9: High fuser temperature

- code :

51.XY

- affichage :

51.XY ERROR

- description :

A laser/scanner error has occurred.

- code :

53.XY.ZZ

- affichage :

53.XY.ZZ CHECK RAM DIMM SLOT <X>

- description :

There is a problem with the product memory. The DIMM that caused the error will not be used. Values of X and Y are as follows: • X = DIMM type, 0 = ROM, 1 = RAM • Y = DIMM location, 0 = Internal memory (ROM or RAM), 1 = DIMM slot 1

- code :

54.XX

- affichage :

54.XX ERROR

- description :

This message is typically related to a sensor issue.

- code :

55.XX.YY

- affichage :

55.XX.YY DC CONTROLLER ERROR

- description :

A temporary printing error occurred.

- code :

56.XX

- affichage :

56.XX ERROR

- description :

A temporary printing error occurred as a result of an incorrect input or output request.

- code :

57.01

- affichage :

57.01 ERROR

- description :

Fan FN103 has experienced an error.

- code :

57.03

- affichage :

57.03 ERROR

- description :

Fan FN102 has experienced an error.

- code :

57.04

- affichage :

57.04 ERROR

- description :

Fan FN101 has experienced an error.

- code :

57.05

- affichage :

57.05 ERROR

- description :

The duplexer fan has experienced an error.

- code :

57.07

- affichage :

57.07 ERROR

- description :

Fan FN301 has experienced an error.

- code :

58.XX

- affichage :

58.XX ERROR

- description :

The environmental sensor (TH3) has experienced an error.

- code :

59.XY

- affichage :

59.XY ERROR

- description :

A temporary printing error occurred.

- code :

60.XX

- affichage :

60.XX ERROR

- description :

An error has occurred while the product was attempting to lift the tray designated by XX

- code :

62

- affichage :

62 NO SYSTEM

- description :

This message indicates that no system was found. The product software system is corrupt.

- code :

65.XY.ZZ

- affichage :

65.XY.ZZ OUTPUT DEVICE DISCONNECTED

- description :

An output device was removed while the product was turned on.

- code :

66.XY.ZZ

- affichage :

66.XY.ZZ SERVICE ERROR

- description :

The external paper-handling controller has detected a problem.

- code :

68.X

- affichage :

68.X STORAGE ERROR SETTINGS CHANGED

- description :

An error occurred in the product permanent storage and one or more product settings has been reset to its factory default.

- code :

69.X

- affichage :

69.X ERROR

- description :

A printing error occurred.

- code :

79.XXXX

- affichage :

79.XXXX ERROR

- description :

The product detected a critical hardware error.

- code :

8X.YYYY

- affichage :

8X.YYYY EMBEDDED JETDIRECT ERROR

- description :

The embedded HP Jetdirect print server has encountered a critical error.