Printer image

Votre imprimante laser HP LaserJet P4515, P4515N, P4515X
est en panne ?

Notre technicien peut intervenir sur site
pour la dépanner.

Nos spécialistes sont en mesure de prendre en charge toutes les pannes :

Indiquez-nous la panne rencontrée pour obtenir un diagnostic.

  • Défauts d’impression (traces, points, traits...)
  • Bourrages papier (départ papier, feuille froissée en accordéon...)
  • Message ou code erreur
  • Fuite de toner
  • Bruit anormal
  • Panne électronique
  • Paramétrage
  • Accessoire
  • Pièce détachée
  • Machine complète

... ou le code erreur qui s'affiche sur l'écran de votre imprimante.

Codes erreur rencontrés fréquemment sur l'imprimante
HP LaserJet P4515, P4515N, P4515X

Le code affiché sur votre imprimante est plus long que celui indiqué dans cette liste.
Par exemple si l'écran de l'imprimante indique un code 13.00.02, nous ne retenons que le début du code, c'est à dire 13.
Le code 13 renvoie à un type de problème, les chiffres qui suivent pouvant apporter une précision.

printer-icon

Code erreur 10 : Problème de mémoire consommable, puce HS


Code erreur 13 : Bourrage papier


Code erreur 41 : Format de papier inattendu


Code erreur 49 : Format de fichier incorrect (pdf ou autre) ou pb de firmware


Code erreur 50 ou Erreur Station fusion ou Remplacer kit de maintenance : Problème de four (kit de maintenance)


Code erreur 51 : Panne de moteur laser


Code erreur 57 : Panne de ventilateur


Code erreur 59 : Panne de moteur


Tableau de tous les codes erreur de la HP LaserJet P4515, P4515N, P4515X

10.10.00

- code :

10.10.00

- affichage :

10.10.00 SUPPLY MEMORY ERROR

- description :

The product has experienced a print cartridge error.

10.94.YY

- code :

10.94.YY

- affichage :

10.94.YY REMOVE SHIPPING LOCKS FROM CARTRIDGE <AREA>

- description :

At least one shipping lock is installed.

10.XX.YY

- code :

10.XX.YY

- affichage :

10.XX.YY SUPPLY MEMORY ERROR

- description :

An error has occurred in one or more of the product's supplies. Values of XX and YY are listed below: XX00 = memory is defective XX01 = memory is missing YY00 = cartridge

11.XX

- code :

11.XX

- affichage :

11.XX INTERNAL CLOCK ERROR

- description :

The real time clock has experienced an error.

13.01.00

- code :

13.01.00

- affichage :

13.01.00 Jam in Tray 1

- description :

The Tray 1 pickup roller or solenoid might not be working correctly.

13.03.00

- code :

13.03.00

- affichage :

13.03.00 JAM IN TRAY X

- description :

A jam has occurred in the specified location. This jam occurs when the product cannot move paper from the specified tray into the paper path.

13.20.00

- code :

13.20.00

- affichage :

13.20.00 JAM INSIDE <LOCATION>

- description :

Paper has not moved past a certain paper sensor. <LOCATION> can be one of the following locations. • TRAY 2 • TOP COVER • REAR DOOR • DUPLEXER

13.JJ.NT

- code :

13.JJ.NT

- affichage :

13.JJ.NT PAPER JAM OPEN INPUT TRAYS

- description :

A jam has occurred in an input tray.

21

- code :

21

- affichage :

21 PAGE TOO COMPLEX

- description :

The data (dense text, rules, raster or vector graphics) sent to the product was too complex.

22

- code :

22

- affichage :

22 USB I/O BUFFER OVERFLOW

- description :

Too much data was sent to the USB port.

40

- code :

40

- affichage :

40 EMBEDDED I/O BAD TRANSMISSION

- description :

The connection has been broken between the product and HP Jetdirect print server.

41.X

- code :

41.X

- affichage :

41.X ERROR

- description :

A temporary printing error occurred.

49.XXXX

- code :

49.XXXX

- affichage :

49.XXXX ERROR

- description :

A critical firmware error has occurred that caused the processor on the formatter to cease operation. This error can be caused by invalid print commands, corrupt data, or invalid operations. In some cases, electrical "noise" in the cable can corrupt data during transmission to the product. Other causes can be poor-quality cables, poor connections, or home-grown programs. On rare occasions, the formatter is at fault.

50.X

- code :

50.X

- affichage :

50.X FUSER ERROR

- description :

A fuser error has occurred. The values for X are listed below. • 50.1: Low fuser temperature • 50.2: Fuser warm-up service • 50.3: High fuser temperature • 50.4: Faulty fuser • 50.5: Inconsistent fuser (verify voltage model) • 50.6: Open fuser • 50.7: Pressure release mechanism failure • 50.8: Lower fuser temperature • 50.9: High fuser temperature

51.XY

- code :

51.XY

- affichage :

51.XY ERROR

- description :

A laser/scanner error has occurred.

53.XY.ZZ

- code :

53.XY.ZZ

- affichage :

53.XY.ZZ CHECK RAM DIMM SLOT <X>

- description :

There is a problem with the product memory. The DIMM that caused the error will not be used. Values of X and Y are as follows: • X = DIMM type, 0 = ROM, 1 = RAM • Y = DIMM location, 0 = Internal memory (ROM or RAM), 1 = DIMM slot 1

54.XX

- code :

54.XX

- affichage :

54.XX ERROR

- description :

This message is typically related to a sensor issue.

55.XX.YY

- code :

55.XX.YY

- affichage :

55.XX.YY DC CONTROLLER ERROR

- description :

A temporary printing error occurred.

56.XX

- code :

56.XX

- affichage :

56.XX ERROR

- description :

A temporary printing error occurred as a result of an incorrect input or output request.

57.01

- code :

57.01

- affichage :

57.01 ERROR

- description :

Fan FN103 has experienced an error.

57.03

- code :

57.03

- affichage :

57.03 ERROR

- description :

Fan FN102 has experienced an error.

57.04

- code :

57.04

- affichage :

57.04 ERROR

- description :

Fan FN101 has experienced an error.

57.05

- code :

57.05

- affichage :

57.05 ERROR

- description :

The duplexer fan has experienced an error.

57.07

- code :

57.07

- affichage :

57.07 ERROR

- description :

Fan FN301 has experienced an error.

58.XX

- code :

58.XX

- affichage :

58.XX ERROR

- description :

The environmental sensor (TH3) has experienced an error.

59.XY

- code :

59.XY

- affichage :

59.XY ERROR

- description :

A temporary printing error occurred.

60.XX

- code :

60.XX

- affichage :

60.XX ERROR

- description :

An error has occurred while the product was attempting to lift the tray designated by XX

62

- code :

62

- affichage :

62 NO SYSTEM

- description :

This message indicates that no system was found. The product software system is corrupt.

65.XY.ZZ

- code :

65.XY.ZZ

- affichage :

65.XY.ZZ OUTPUT DEVICE DISCONNECTED

- description :

An output device was removed while the product was turned on.

66.XY.ZZ

- code :

66.XY.ZZ

- affichage :

66.XY.ZZ SERVICE ERROR

- description :

The external paper-handling controller has detected a problem.

68.X

- code :

68.X

- affichage :

68.X STORAGE ERROR SETTINGS CHANGED

- description :

An error occurred in the product permanent storage and one or more product settings has been reset to its factory default.

69.X

- code :

69.X

- affichage :

69.X ERROR

- description :

A printing error occurred.

79.XXXX

- code :

79.XXXX

- affichage :

79.XXXX ERROR

- description :

The product detected a critical hardware error.

8X.YYYY

- code :

8X.YYYY

- affichage :

8X.YYYY EMBEDDED JETDIRECT ERROR

- description :

The embedded HP Jetdirect print server has encountered a critical error.

Le problème provient probablement d'une pièce à remplacer.

Pièces d'usures remplacées frequemment sur la HP LaserJet P4515, P4515N, P4515X

Nomenclature des pièces détachées de la HP LaserJet P4515, P4515N, P4515X

RM1-5460-020CN ISTRATION ASSY
RC2-5262-000CN 0Limiter, cassette torque
CB506-67901 110V Roller (Patin, galet d’entrainement) Kit
CB506-67902 220V Roller (Patin, galet d’entrainement) Kit
Q7815-67904 Arabic Font USB Solution
RC2-2480-000CN Arm, Release, A
RC2-2481-000CN Arm, Release, B
CB509-60102 Assembly- 10Key CPO1 FR/ES
CB509-60103 Assembly- 10Key CPO2 DE/FR/IT
CB508-60102 Assembly- CPO1 FR/ES
CB508-60103 Assembly- CPO2 DE/FR/IT
CB508-60104 Assembly- CPO3 DA/NO/SV/FI/ET/LV/LT
CB508-60105 Assembly- CPO4 DE/FR/IT/ES/PT/NL/CA
CB508-60106 Assembly- CPO5 CS/HU/PL/SK/SL/HR/RO/SR
CB508-60107 Assembly- CPO6 RU/UK/BG/KK/TR/EL
CB509-60104 Assembly-10Key CPO3 DA/NO/SV/FI/ET/LV/LT
CB509-60105 Assy- 10Key CPO4 DE/FR/IT/ES/PT/NL/CA
CB509-60106 Assy- 10Key CPO5 CS/HU/PL/SK/SL/HR/RO/SR
CB509-60107 Assy- 10Key CPO6 RU/UK/BG/KK/TR/EL
CB514-60103 AsyUSB I/O4515X ModuleMicrSecureSFClaims
RC2-5783-000CN Bushing
RM1-5080-000CN Cable, door switch
RM1-5090-000CN Cable, drum motor
RM1-5085-000CN Cable, envelope feeder
RM1-5089-000CN Cable, feed motor
RM1-5088-000CN Cable, fixing/fusing motor
RM1-5081-000CN Cable, full sensor
RM1-5087-000CN Cable, laser
RM1-5082-000CN Cable, panel
RM1-5091-000CN Cable, size sensor
RM1-4559-020CN CASSETTE
RM1-5059-000CN Control panel assy 10 Key - P4015/P4515
RC2-2510-000CN Cover, Duplexer P4015/P4515
RL1-1667-000CN Cover, Env
RC2-2476-000CN Cover, Envelope connector P4015/P4515
RC2-2468-000CN Cover, Formatter P4015/P4515
RC2-5239-000CN Cover, Legal P4015/P4515
RC2-2459-000CN Cover, Option
RC2-2475-000CN Cover, Right Front P4015/P4515
RC2-2478-000CN Cover, right, rear P4015/P4515
CB514-60104 CSR Front Kit 4515 US-SF
Q7815-67902 Cyrillic Font USB Solution
RM1-4582-090CN DC Controller assy
RM1-4582-050CN DC Controller assy
RM1-4582-070CN DC Controller assy
RM1-4582-000CN DC Controller PCB assy
RM1-4549-190CN ELECTRICAL COMPONENTS ASSY
RM1-4578-190CN ELECTRICAL COMPONENTS ASSY.
RM1-4531-000CN Face-up tray assy P4015/P4515
RK2-1991-000CN Fan
RK2-1988-000CN Fan
RK2-1989-000CN Fan
RK2-1992-000CN Fan
RM1-4554-000CN Fuser kit (Four, unité de fusion, kit de maintenance)Four, unité de fusion, kit de maintenance), 110-127V
RM1-4579-000CN Fuser kit (Four, unité de fusion, kit de maintenance)Four, unité de fusion, kit de maintenance), 220V
RM1-4579-020CN Fuser kit (Four, unité de fusion, kit de maintenance)Four, unité de fusion, kit de maintenance)./ 220V
RM1-5051-020CN FIXING MOTOR ASSY
RM1-5051-000CN Fixing/Fusing motor assy
RM1-4534-000CN Front cover assy P4014/P4015/P4515
RU6-0159-000CN Gear, 23T
Q7815-67903 Greek Font USB Solution
RM1-5461-000CN Grounding plate assy
Q7829-67925 HCI FEED ROLLER (PATIN, GALET D’ENTRAINEMENT) (BLUE)
Q7815-67901 Hebrew Font USB Solution
RM1-5079-000CN INLET CABLE
RM1-5078-000CN INLET CABLE
CB438-69002 Kit-formatter replment 20100725 04.080.7
5851-3941 Kit-Roller (Patin, galet d’entrainement)
RM1-7419-000CN Laser scanner assy (NEW)
RM1-5465-000CN Laser scanner assy
RM1-4551-010CN LEFT COVER ASSY
RM1-4551-000CN Left cover assy P4015/P4515
RM1-4585-000CN Lifter drive assy
RL1-1659-010CN MOTOR, DC24V
RL1-1659-000CN Motor, DC24V, Drum drive
RL1-1657-020CN Motor, DC24V, Main drive
RL1-1657-000CN Motor, DC24V, Main drive
RL1-1663-000CN MP feed Roller (Patin, galet d’entrainement)
RL1-1641-000CN MP pick up Roller (Patin, galet d’entrainement)
RM1-4563-000CN Multi-purpose pick-up assy
RM1-4563-070CN MULTI-PURPOSE PICK-UP ASSY
RM1-4563-100CN Multi-Purpose Pick-Up Assy
RM1-4563-080CN MULTI-PURPOSE PICK-UP ASSY
CB438-69001 Network Formatter Asy. Kit
RM1-4529-000CN Paper delivery assy
RM1-4526-000CN Paper delivery drive assy
RM1-4548-000CN Paper feed assy
RM1-4527-000CN Paper feed Roller (Patin, galet d’entrainement) assy
RM1-0037-020CN PAPER FEED ROLLER (PATIN, GALET D’ENTRAINEMENT) ASSY
RM1-4562-040CN PAPER FEED SHAFT Z ASSY
RM1-4562-000CN Paper feed shaft Z assy
RM1-4562-010CN PAPER FEED SHAFT Z ASSY
RM1-4532-000CN Paper pick-up drive assy
RM1-4549-000CN Power Supply Assy, 110-127V
RM1-4549-030CN Power Supply Assy, 110-127V
RM1-4578-000CN Power Supply Assy, 220-240V
RM1-4578-050CN Power Supply Assy, 220-240V
CB506-67904 Printer Rollers Replacement Kit assembly
CB514-60101 Printer-4515X 2T/0L/110V-SF Claims
Q7829-67925-5 RAS description not found
RM1-5460-000CN Registration assy
RM1-5460-010CN REGISTRATION ASSY
CB388-67903 Replacement 110v Maintenance Kit
CB389-67903 Replacement 220v Maintenance Kit
CB389-67901 Replacement 220v Maintenance Kit
RM1-4550-010CN RIGHT COVER ASSY
RM1-4550-000CN Right Cover assy P4015/P4515
RM1-4576-000CN Right front guide assy
RM1-4558-000CN Right guide assy P4015/P4515
RC2-2667-000CN Rod, switch
RL1-1654-000CN Roller (Patin, galet d’entrainement), seperation, multi-purpose tray
XB1-1300-605CN Screw, mach., pan head, M3x6
XB2-7400-606CN SCREW, TOOTHED WASHER, M4X6
CB506-67906 Service / Support CD Kit
RL1-1658-000CN Shaft, retard drive
RM1-4525-000CN Size detect assy
RK2-0270-000CN SOLENOID (TRAY 3)
RU6-2115-000CN Sping, Tension
RC1-0199-000CN SPRING
RU6-2105-000CN Spring, Grounding
RC1-0133-000CN Spring, tension
RM1-4539-000CN Tag holder assy
CC364-67901 TONER CARTOUCHE, TONER
CB514-60102 Toner Sensor Z/T 5 volt- SF Claims
RM1-4552-040CN TOP COVER ASSY
RM1-4552-000CN Top cover assy P4015/P4515
RM1-4552-020CN Top cover assy P4015/P4515
RC2-5771-000CN Torque Limiter
RM1-5462-000CN Transfer Roller (Patin, galet d’entrainement) Assy
CB506-67903 Transfer Roller (Patin, galet d’entrainement) Kit
CB506-67905 Tray 1 Roller (Patin, galet d’entrainement) Replacement Kit assmebly
RM1-4559-000CN Tray 2 cassette
CC364-67902 X Print Cartouche, toner; CC364X, 24k

Caractéristiques techniques

HP LaserJet P4515, P4515N, P4515X

Vitesse noir 60 ppm
Bac à papier 500 feuilles
Ref toner noir CC364X
Capacité toner noir 24000 pages