Printer image

Votre imprimante laser HP Color LaserJet Enterprise CM4540, CM4540F, CM4540FSKM
est en panne ?

Notre technicien peut intervenir sur site
pour la dépanner.

Nos spécialistes sont en mesure de prendre en charge toutes les pannes :

Indiquez-nous la panne rencontrée pour obtenir un diagnostic.

  • Défauts d’impression (traces, points, traits...)
  • Bourrages papier (départ papier, feuille froissée en accordéon...)
  • Message ou code erreur
  • Fuite de toner
  • Bruit anormal
  • Panne électronique
  • Paramétrage
  • Accessoire
  • Pièce détachée
  • Machine complète

... ou le code erreur qui s'affiche sur l'écran de votre imprimante.

Codes erreur rencontrés fréquemment sur l'imprimante
HP Color LaserJet Enterprise CM4540, CM4540F, CM4540FSKM

Le code affiché sur votre imprimante est plus long que celui indiqué dans cette liste.
Par exemple si l'écran de l'imprimante indique un code 13.00.02, nous ne retenons que le début du code, c'est à dire 13.
Le code 13 renvoie à un type de problème, les chiffres qui suivent pouvant apporter une précision.

printer-icon

Code erreur 10 : Problème de mémoire consommable, puce HS


Code erreur 13 : Bourrage papier


Code erreur 41 : Format de papier inattendu


Code erreur 49 : Format de fichier incorrect (pdf ou autre) ou pb de firmware


Code erreur 50 ou Erreur Station fusion ou Remplacer kit de maintenance : Problème de four (kit de maintenance)


Code erreur 51 : Panne de moteur laser


Code erreur 57 : Panne de ventilateur


Code erreur 59 : Panne de moteur


Tableau de tous les codes erreur de la HP Color LaserJet Enterprise CM4540, CM4540F, CM4540FSKM

10.0X.90

- code :

10.0X.90

- affichage :

10.0X.90 Replace <Supply>

- description :

The product affichages this error when there is a toner replenishment malfunction for a specific print cartridge.

10.0X.Y0

- code :

10.0X.Y0

- affichage :

10.0X.Y0 Supply memory error.

- description :

The product is unable to read the print cartridge data. The print cartridge is present but defective. When this error occurs, a question mark appears on the gas gauge of the supply or supplies with the error. If multiple supplies have this error, a 10.0X.Y0 error for the first supply detected with the error will be shown. After the user resolves the error that corresponds to the first supply, another 10.0X.Y0 error affichages for the next supply. This continues for all supplies memory errors.
Memory error • 10.00.00 (event code): Black print cartridge • 10.01.00 (event code): Cyan print cartridge • 10.02.00 (event code): Magenta print cartridge • 10.03.00 (event code): Yellow print cartridge
E-label missing • 10.00.10 (event code): Black print cartridge • 10.01.10 (event code): Cyan print cartridge • 10.02.10 (event code): Magenta print cartridge • 10.03.10 (event code): Yellow print cartridge

10.XX.69

- code :

10.XX.69

- affichage :

10.XX.69 <Supply> very low

- description :

The product indicates when a supply level is very low. Actual print cartridge life might vary. Consider having a replacement print cartridge available to install when print quality is no longer acceptable. You do not need to replace the print cartridge at this time unless the print quality is no longer acceptable.
• 10.00.69 (event code): Black print cartridge very low • 10.01.69 (event code): Cyan print cartridge very low • 10.02.69 (event code): Magenta print cartridge very low • 10.03.690 (event code): Yellow print cartridge very low

10.YY.60

- code :

10.YY.60

- affichage :

10.YY.60 <color> cartridge low

- description :

The product indicates when a supply level is low• Actual print cartridge life might vary. You do not need to replace the print cartridge at this time unless print quality is no longer acceptable. • 10.00.60 (event code): Black print cartridge • 10.01.60 (event code): Cyan print cartridge • 10.02.60 (event code): Magenta print cartridge • 10.03.60 (event code): Yellow print cartridge

11.00.YY

- code :

11.00.YY

- affichage :

11.00.YY Internal clock error

- description :

The product real-time clock has experienced an error.
• XX = 01: Clock battery failed • XX = 02: Real-time clock failed

13.WX.EE

- code :

13.WX.EE

- affichage :

13.WX.EE Door open jam

- description :

This error occurs when a door is opened during printing.
• 13.AA.EE: Lower right door • 13.BA.EE: Right door • 13.EA.EE: Scanner cover NOTE: This jam can occur if the scanner cover is not securely latched. The sensor is located on the front of the IPTU, and the flag is located on the bottom of the scanner. • 13.8A.EE: Stapler/stacker • 13.FF.EE: Multiple doors?

13.WX.FF

- code :

13.WX.FF

- affichage :

13.WX.FF Jam

- description :

This error indicated paper in the path at power on or after a door is closed.
• 13.A3.FF: Tray 3 feed sensor • 13.A4.FF: Tray 4 feed sensor • 13.A5.FF: Tray 5 feed sensor • 13.B2.FF: Registration sensor • 13.B9.FF: Fuser output sensor • 13.D3.FF: Duplex re-feed sensor • 13.E2.FF: IPTU feed sensor • 13.E5.FF: IPTU bin full sensor • 13.AF.FF: Multiple feed sensors • 13.BF.FF: Registration and fuser output sensor • 13.EF.FF: IPTU feed and output sensors • 13.FF.FF: multiple sensors across areas

13.WX.YZ

- code :

13.WX.YZ

- affichage :

13.WX.YZ Staple jam inside left cover

- description :

A jam has occurred in the staple cartridge.

20.00.00

- code :

20.00.00

- affichage :

20.00.00 Insufficient memory: <Device> To continue, to

- description :

The product does not have enough memory to print the page. The product received more data than can fit in the available memory. You might have tried to transfer too many macros, soft fonts, or complex graphics.

21.00.00

- code :

21.00.00

- affichage :

21.00.00 Page Too Complex

- description :

The product affichages this message to indicate that the page decompression process was too slow for the product.

30.01.06

- code :

30.01.06

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced a scanner fan error.

30.01.08

- code :

30.01.08

- affichage :

30.01.YY Scanner Failure

- description :

The scanner failed to return to home position.

30.01.10

- code :

30.01.10

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced a document feeder fan error.

30.01.14

- code :

30.01.14

- affichage :

30.01.YY Scanner Failure

- description :

The scanner experienced a scanner control board EEPROM error.

30.01.15

- code :

30.01.15

- affichage :

30.01.YY Scanner Failure

- description :

The scanner failed to be initialized due to an internal error.

30.01.18

- code :

30.01.18

- affichage :

30.01.YY Scanner Failure

- description :

The scanner experienced an error with the internal optical sensor.

30.01.19

- code :

30.01.19

- affichage :

30.01.YY Scanner Failure

- description :

The scanner experienced an error with the internal lamp sensor.

30.01.23

- code :

30.01.23

- affichage :

30.01.YY Scanner Failure

- description :

The scanner experienced an error during the scanner calibration process.

30.01.36

- code :

30.01.36

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced an error during the scanner firmware upgrade.

30.01.41

- code :

30.01.41

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced an internal communication error involving the copy processor board (CPB). The CPB is part of the formatter

30.01.42

- code :

30.01.42

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced an internal communication error.

30.01.43

- code :

30.01.43

- affichage :

30.01.YY Scanner Failure

- description :

There was a scan memory error.

30.01.44

- code :

30.01.44

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced an internal communication error.

30.01.45

- code :

30.01.45

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced an internal communication error involving the CPB.

30.01.46

- code :

30.01.46

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced an internal communication error involving the CPB.

30.01.47

- code :

30.01.47

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced a document feeder error.

30.01.48

- code :

30.01.48

- affichage :

30.01.YY Scanner Failure

- description :

The scanner control board (SCB) has lost 24v power.

30.01.49

- code :

30.01.49

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced a scanner inverter fan error. NOTE: The scanner inverter power supply is located inside the scanner.

30.01.50

- code :

30.01.50

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced a scanner control board error.

31.01.02

- code :

31.01.02

- affichage :

31.01.02 Jam in document feeder

- description :

Originals are jammed inside the document feeder top cover.

31.01.03

- code :

31.01.03

- affichage :

31.01.03 Document feeder pick error

- description :

This message affichages when the document feeder cannot pick up media.

40.00.01

- code :

40.00.01

- affichage :

40.00.01 USB I/O buffer overflow

- description :

The USB buffer overflowed during a busy state.

40.00.02

- code :

40.00.02

- affichage :

40.00.02 Embedded I/O buffer overflow

- description :

Too much data was sent to the embedded HP Jetdirect print server. An incorrect communications protocol might be in use.

40.00.03

- code :

40.00.03

- affichage :

40.00.03 EIO <X> buffer overflow

- description :

The product affichages this message when the EIO card in the indicated slot has overflowed its I/O buffer during a busy state.

40.00.04

- code :

40.00.04

- affichage :

40.00.04 EIO <X> bad transmission

- description :

The product affichages this message when a connection with the card in the indicated slot has been abnormally broken.

40.00.05

- code :

40.00.05

- affichage :

40.00.05 Embedded I/O bad transmission

- description :

The product experienced a temporary printing error. The connection between the product and the EIO card in the specified slot has been broken.

41.02.00

- code :

41.02.00

- affichage :

41.02.00 Error

- description :

The product experienced an error in the laser/scanner assembly.

41.03.YZ

- code :

41.03.YZ

- affichage :

41.03.YZ Unexpected size in tray <X>

- description :

The product detected a different paper size than expected. • Y = 0: Size mismatch. Detected media is longer or shorter than expected. • Y = A: Size mismatch. Detected media too long. • Y = B: Size mismatch. Detected media too short. • Z = 1: Source is Tray 1 • Z = 2: Source is Tray 2 • Z = 3: Source is Tray 3 • Z = 4: Source is Tray 4 • Z = 5: Source is Tray 5 • Z = 6: Source is Tray 6

41.05.YZ

- code :

41.05.YZ

- affichage :

41.05.YZ Unexpected type in tray <X>

- description :

The product detected a different paper type than expected. • Y = 0: (expected type) Unknown • Y = 1: (expected type) Normal media • Y = 3: (expected type) LBP OHT Y = 4 (expected type) Glossy media • Y = 5: (expected type) Gloss film • Y = 6: (expected type) Non-assured OHT • Y = 7: (expected type) Heavy media • Y = 8: (expected type) Light media • Y = 9: (expected type) Rough media • Y = A: (expected type) Extra heavy glossy media (glossy media 3) • Y = B: (expected type) Heavy glossy media (glossy media 2) • Y = C: (expected type) Heavy media 3 • Y = D: (expected type) Heavy media 2 • Z = 1: (detected type) Normal media • Z = 3: (detected type) LBP OHT • Z = 4: (detected type) Glossy media • Z = 5: (detected type) Gloss film • Z = 6: (detected type) Non-assured OHT • Z = 7: (detected type) Heavy media • Z = 8: (detected type) Light media • Z = 9: (detected type) Rough media • Z = A: (detected type) Extra heavy glossy media (glossy media 3) • Z = B: (detected type) Heavy glossy media (glossy media 2) • Z = C: (detected type) Heavy media 3 • Z = D: (detected type) Heavy media 2

41.07.YZ

- code :

41.07.YZ

- affichage :

41.07.YZ Error

- description :

A media transportation error has occurred. • Y = 0: Photo media 1, Photo media 2, Photo media 3, Designated media 2, Designated media 3, or N/ A, typed or AutoSense • Y = 1: AutoSense (Normal): special case distinguished from typed Normal • Y = 2: Normal: typed (not AutoSense) • Y = 3: Light media 1, 2, or 3: typed or AutoSense • Y = 4: Heavy media 1: typed or AutoSense • Y = 5: Heavy media 2: typed or AutoSense • Y = 6: Heavy media 3: typed or AutoSense • Y = 7: Glossy media 1: typed or AutoSense • Y = 8: Glossy media 2: typed or AutoSense • Y = 9: Glossy media 3: typed or AutoSense • Y = A: Glossy film: typed or AutoSense • Y = B: OHT: typed or AutoSense • Y = C: Label • Y = D: Envelope 1, Envelope 2, or Envelope 3 • Y = E: Rough (designated media 1): typed or AutoSense • Z = 1: Tray 1 • Z = 2: Tray 2 • Z = 3: Tray 3 • Z = 4: Tray 4 • Z = 5: Tray 5 • Z = 6: Tray 6 • Z = D: Duplexer

42.XX.YY

- code :

42.XX.YY

- affichage :

42.XX.YY Error

- description :

An internal system failure error has occurred.

44.01.XX

- code :

44.01.XX

- affichage :

44.01.XX Error

- description :

A digital send error has occurred.

44.03.XX

- code :

44.03.XX

- affichage :

44.03.XX Error

- description :

A digital send error has occurred.

44.10.XX

- code :

44.10.XX

- affichage :

44.10.XX Error

- description :

A send to e-mail error has occurred.

44.34.XX

- code :

44.34.XX

- affichage :

44.34.XX Error

- description :

A fax error has occurred.

44.92.XX

- code :

44.92.XX

- affichage :

44.92.XX Error

- description :

A fax error has occurred.

47.00.XX

- code :

47.00.XX

- affichage :

47.00.XX Error

- description :

A back channel internal error has occurred.

47.01.XX

- code :

47.01.XX

- affichage :

47.01.XX Error

- description :

An image transformer internal error has occurred.

47.02.XX

- code :

47.02.XX

- affichage :

47.02.XX Error

- description :

A job parser internal error has occurred.

47.03.XX

- code :

47.03.XX

- affichage :

47.03.XX Error

- description :

A print job internal error has occurred.

47.04.XX

- code :

47.04.XX

- affichage :

47.04.XX Error

- description :

A print spooler 9100 internal error has occurred.

47.06.XX

- code :

47.06.XX

- affichage :

47.06.XX Error

- description :

A print app internal error has occurred.

47.WX.YZ

- code :

47.WX.YZ

- affichage :

47.WX.YZ Printer Calibration Failed

- description :

The product is unable to access or implement one of the image pattern files. Y = calibration type, Z = event
• 47.FC.00: Color plane registration (CPR) image not found at system initialization • 47.FC.01: CPR Store Image failure • 47.FC.02: CPR Image not found • 47.FC.03: CPR Print engine execution failure • 47.FC.10: Consecutive Dmax Dhalf Image not found at system initialization • 47.FC.11: Consecutive Dmax Dhalf Store image failure • 47.FC.12: Consecutive Dmax Dhalf Image not found • 47.FC.13: Consecutive Dmax Dhalf Print engine execution failure • 47.FC.20: Error Diffusion Image not found at system initialization • 47.FC.21: Error Diffusion Store image failure • 47.FC.22: Error Diffusion Image not found • 47.FC.23: Error Diffusion Print engine execution failure • 47.FC.30: Drum Speed Adjustment Image not found at system initialization • 47.FC.31: Drum Speed Adjustment Store image failure • 47.FC.32: Drum Speed Adjustment Image not found • 47.FC.33: Drum Speed Adjustment Print engine execution failure • 47.FC.40: Pulse Width Modulation Image not found at system initialization • 47.FC.41: Pulse Width Modulation Store image failure • 47.FC.42: Pulse Width Modulation Image not found • 47.FC.43: Pulse Width Modulation Print engine execution failure

48.01.XX

- code :

48.01.XX

- affichage :

48.01.XX Error

- description :

A job framework internal error has occurred.

48.03.XX

- code :

48.03.XX

- affichage :

48.03.XX Error

- description :

A job framework internal error has occurred.

48.05.XX

- code :

48.05.XX

- affichage :

48.05.XX Error

- description :

A job framework internal error has occurred.

49.21.49

- code :

49.21.49

- affichage :

49.21.49 The device has a detection problem

- description :

This error occurs as the product comes out of sleep mode if the optional stapler/stacker is removed when the product is in sleep mode.

49.XX.YY

- code :

49.XX.YY

- affichage :

49.XX.YY Error

- description :

A firmware error has occurred. This error can be caused by corrupted print jobs, software applications issues, non-product specific printer drivers, poor-quality USB or network cables, bad network connections or incorrect configurations, invalid firmware operations, or unsupported accessories.

50.1X.YZ

- code :

50.1X.YZ

- affichage :

50.1X.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
Low fuser temperature and fuser warm-up failure

50.2X.YZ

- code :

50.2X.YZ

- affichage :

50.2X.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
Low fuser temperature and fuser warm-up failure

50.3X.YZ

- code :

50.3X.YZ

- affichage :

50.3X.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
High fuser temperature

50.4X.YZ

- code :

50.4X.YZ

- affichage :

50.4X.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state

50.7X.YZ

- code :

50.7X.YZ

- affichage :

50.7X.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
Fuser pressure-release mechanism failure

50.8X.YZ

- code :

50.8X.YZ

- affichage :

50.8X.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
Low fuser temperature 2

50.9X.YZ

- code :

50.9X.YZ

- affichage :

50.9X.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
High fuser temperature 2

50.AX.YZ

- code :

50.AX.YZ

- affichage :

50.AX.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
Low fuser temperature 3

50.BX.YZ

- code :

50.BX.YZ

- affichage :

50.BX.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
High fuser temperature 3

51.00.YY

- code :

51.00.YY

- affichage :

51.00.YY Error

- description :

An error with the laser/scanner assembly has occurred in the product.
• YY = 00: Laser malfunction • YY = 19: Laser malfunction • YY = 20: Black laser/scanner error • YY = 21: Cyan laser/scanner error • YY = 22: Magenta laser/scanner error • YY = 23: Yellow laser/scanner errorp state

52.00.00

- code :

52.00.00

- affichage :

52.00.00 Error

- description :

The laser/scanner experienced a startup error.

52.20.00

- code :

52.20.00

- affichage :

52.20.00 Error

- description :

The laser/scanner experienced a rotational error.

53.10.0X

- code :

53.10.0X

- affichage :

53.10.0X Unsupported DIMM

- description :

An unsupported DIMM is installed.

54.00.03

- code :

54.00.03

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error.
Environmental sensor failure

54.00.06

- code :

54.00.06

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error.
Registration density sensor failure

54.00.35

- code :

54.00.35

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error.
Drum speed adjustment abnormal warning

54.01.05

- code :

54.01.05

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error.
Media sensor is out of calibration range

54.0X.07

- code :

54.0X.07

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 5: Black • X = 6: Cyan • X = 7: Magenta • X = 8: Yellow
Drum home position sensor failure

54.0X.0B

- code :

54.0X.0B

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Density sensor out of range error or Dhalf calibration failure

54.0X.0C

- code :

54.0X.0C

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Density sensor out of range error or Dhalf calibration failure

54.0X.0D

- code :

54.0X.0D

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Optical memory element abnormal or CPR sensor out of range

54.0X.0E

- code :

54.0X.0E

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Optical memory element abnormal or CPR sensor out of range

54.0X.1E

- code :

54.0X.1E

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Halftone calibration error

54.1X.1E

- code :

54.1X.1E

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Halftone calibration error

54.2X.1E

- code :

54.2X.1E

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Halftone calibration error

55.00.05

- code :

55.00.05

- affichage :

55.00.05 Engine Firmware RFU Error

- description :

The firmware upgrade failed.

55.00.YY

- code :

55.00.YY

- affichage :

55.00.YY DC Controller Error

- description :

The DC controller experienced a communication error.

56.00.01

- code :

56.00.01

- affichage :

56.00.01 Illegal Input Printer Error

- description :

The product experienced an illegal input.

56.00.YY

- code :

56.00.YY

- affichage :

56.00.YY Error

- description :

The product experienced a communication error with the optional paper trays.

58.00.04

- code :

58.00.04

- affichage :

58.00.04 Error

- description :

The product experienced a low voltage power supply unit malfunction.

59.00.00

- code :

59.00.00

- affichage :

59.00.00

- description :

The product experienced a printing error.
Paper path malfunction

59.00.30

- code :

59.00.30

- affichage :

59.00.30

- description :

The product experienced a printing error.
Fuser motor (M2) start up error or fuser motor (M2) rotational error

59.00.40

- code :

59.00.40

- affichage :

59.00.40

- description :

The product experienced a printing error.
Fuser motor (M2) start up error or fuser motor (M2) rotational error

59.00.90

- code :

59.00.90

- affichage :

59.00.90

- description :

ITB motor (M1) start up error or ITB motor (M1) abnormal rotational error

59.00.A0

- code :

59.00.A0

- affichage :

59.00.A0

- description :

ITB motor (M1) start up error or ITB motor (M1) abnormal rotational error

59.00.B0

- code :

59.00.B0

- affichage :

59.00.B0 Cleaning motor error Replace Toner Collection Unit

- description :

The cleaning motor is stuck, the waste toner chute is clogged, or the TCU is full.

59.00.C0

- code :

59.00.C0

- affichage :

59.00.C0

- description :

Developer alienation motor (M10) error

59.00.F0

- code :

59.00.F0

- affichage :

59.00.F0

- description :

T1 alienation mechanism failure

59.0X.50

- code :

59.0X.50

- affichage :

59.0X.50 Error

- description :

The product experienced a drum motor startup error. • X= 5: Black • X = 6: Cyan • X = 7: Magenta • X = 8: Yellow

59.0X.60

- code :

59.0X.60

- affichage :

59.0X.60 Error

- description :

The product experienced a drum motor rotation error. • X= 5: Black • X = 6: Cyan • X = 7: Magenta • X = 8: Yellow

60.00.0Y

- code :

60.00.0Y

- affichage :

60.00.0Y Tray <Y> lifting error

- description :

The indicated tray has not lifted into the paper feed position.

62.00.00

- code :

62.00.00

- affichage :

62.00.00 No system

- description :

The product experienced an internal system failure.

65.80.A1

- code :

65.80.A1

- affichage :

65.80.A1 Output accessory disconnected

- description :

The product affichages this message when the stapler/stacker connection has been interrupted with no media in the accessory.

66.80.YY

- code :

66.80.YY

- affichage :

66.80.YY <Output device> failure

- description :

The stapler/stacker controller on the product has detected a failure. • YY = 01: Y-align failure • YY = 02: Jogger failure • YY = 03: Stapler failure • YY = 21: Lift up failure • YY = 22: Lift down failure • YY = 23: Left sensor failure • YY = 33: Output roller failure

69.11.YY

- code :

69.11.YY

- affichage :

69.11.YY Error

- description :

This message affichages to indicate an error during a duplex (2-sided printing) operation.

70.00.00

- code :

70.00.00

- affichage :

70.00.00 Error

- description :

The product experienced a DC controller failure.

79.XX.YY

- code :

79.XX.YY

- affichage :

79.XX.YY Error

- description :

This error can be caused by corrupted print jobs, software application issues, non-product-specific printer drivers, poor-quality USB or network cables, bad network connections, incorrect configurations, invalid firmware operations, or unsupported accessories.

80.0X.YY

- code :

80.0X.YY

- affichage :

80.0X.YY Embedded JetDirect Error

- description :

The product experienced an embedded HP JetDirect print server critical error.

80.YYYY

- code :

80.YYYY

- affichage :

80.YYYY EIO Error

- description :

An external I/O card has failed on the product.

98.00.0X

- code :

98.00.0X

- affichage :

98.00.0X Corrupt data in X volume

- description :

The product has experienced a data corruption in the volume indicated by the error message. • 98.00.01 Corrupt data in firmware volume • 98.00.02 Corrupt data in solutions volume • 98.00.03 Corrupt data in configuration volume • 98.00.04 Corrupt data in job data volume.

99.00.01

- code :

99.00.01

- affichage :

99.00.01 Upgrade not performed file is corrupt

- description :

A remote firmware upgrade (RFU) failed. The product experienced an error in the firmware image (bad image).

99.00.02

- code :

99.00.02

- affichage :

99.00.02 Upgrade not performed timeout during receive

- description :

A remote firmware upgrade (RFU) failed. The product experienced an I/O timeout when reading the file header number and size.

99.00.03

- code :

99.00.03

- affichage :

99.00.03 Upgrade not performed error writing to disk

- description :

A remote firmware upgrade (RFU) failed. The product encountered a disk error. May indicate a problem or a hard disk failure. It might be necessary to check the connection to the hard disk or replace the hard disk.

99.00.04

- code :

99.00.04

- affichage :

99.00.04 Upgrade not performed timeout during receive

- description :

A remote firmware upgrade (RFU) failed. The product experienced an I/O timeout when reading the rest of the header.

99.00.05

- code :

99.00.05

- affichage :

99.00.05 Upgrade not performed timeout during receive

- description :

A remote firmware upgrade (RFU) failed. The product experienced an I/O timeout when reading image data.

99.00.06

- code :

99.00.06

- affichage :

99.00.06 Upgrade not performed error reading upgrade

- description :

A remote firmware upgrade (RFU) failed. The product experienced an error when reading header number and size.

99.00.07

- code :

99.00.07

- affichage :

99.00.07 Upgrade not performed error reading upgrade

- description :

A remote firmware upgrade (RFU) failed. The product experienced an error when reading the rest of the header.

99.00.08

- code :

99.00.08

- affichage :

99.00.08 Upgrade not performed error reading upgrade

- description :

A remote firmware upgrade (RFU) failed. The product experienced an error when reading image data.

99.00.09

- code :

99.00.09

- affichage :

99.00.09 Upgrade canceled by user

- description :

A remote firmware upgrade (RFU) failed. The RFU process was canceled by the user.

99.00.10

- code :

99.00.10

- affichage :

99.00.10 Upgrade canceled by user

- description :

A remote firmware upgrade (RFU) failed. The user canceled the job when the upgrade process was reading the header number and size.

99.00.11

- code :

99.00.11

- affichage :

99.00.11 Upgrade canceled by user

- description :

A remote firmware upgrade (RFU) failed. The user canceled the job when the upgrade process was reading the rest of the header.

99.00.12

- code :

99.00.12

- affichage :

99.00.12 Upgrade not performed the file is invalid

- description :

A remote firmware upgrade (RFU) failed. The header number is 1, but the header size does not match the version 1 size.

99.00.13

- code :

99.00.13

- affichage :

99.00.13 Upgrade not performed the file is invalid

- description :

A remote firmware upgrade (RFU) failed. Header number is 2 but header size doesn't match version 2 size.

99.00.14

- code :

99.00.14

- affichage :

99.00.14 Upgrade not performed the file is invalid

- description :

A remote firmware upgrade (RFU) failed. The file is invalid.

99.09.60

- code :

99.09.60

- affichage :

99.09.60 Unsupported disk

- description :

This message is a preboot menu error. The hard disk currently installed is not recognized or supported by the product.

99.09.61

- code :

99.09.61

- affichage :

99.09.61 Unsupported disk

- description :

This message is a preboot menu error. The hard disk is installed in a product configured for an encrypted hard disk.

99.09.62

- code :

99.09.62

- affichage :

99.09.62 Unknown disk

- description :

This message is a preboot menu error. The installed disk was previously locked in another product.

99.09.63

- code :

99.09.63

- affichage :

99.09.63 Incorrect disk

- description :

A new or blank disk has been installed in a product which previously had an encrypted disk.

99.09.64

- code :

99.09.64

- affichage :

99.09.64 Disk malfunction

- description :

The product experienced a fatal hard disk failure.

99.09.65

- code :

99.09.65

- affichage :

99.09.65 Disk data error

- description :

The product experienced disk data corruption.

99.09.66

- code :

99.09.66

- affichage :

99.09.66 No disk installed

- description :

A disk drive is not installed in the product.

99.09.67

- code :

99.09.67

- affichage :

99.09.67 Disk is not bootable please download firmware

- description :

The product has a non-secure disk (solid state disk) installed as the boot disk, and it has been replaced with a new service part. A new firmware image needs to be uploaded to the product.

99.09.68

- code :

99.09.68

- affichage :

99.09.68 Expecting secondary disk

- description :

The product is searching for a secondary disk.

Le problème provient probablement d'une pièce à remplacer.

Pièces d'usures remplacées frequemment sur la HP Color LaserJet Enterprise CM4540, CM4540F, CM4540FSKM

Nomenclature des pièces détachées de la HP Color LaserJet Enterprise CM4540, CM4540F, CM4540FSKM

CC493-67911 110V Fuser kit (Four, unité de fusion, kit de maintenance) kit
CF031-67901 13k Cyan print cartouche, toner
CF033-67901 13k Magenta print cartouche, toner
CF032-67901 13K Yellow print cartouche, toner
CE264-67901 16K black print cartouche, toner
CC493-67902 1x500 Paper Feeder and Stand Kit
CC425-67901 1x500 Paper Feeder Kit
CC493-67912 220V Fuser kit (Four, unité de fusion, kit de maintenance) Kit
CE260-67901 8.5K Black print cartouche, toner
PF2309K102NI ADF base assembly (ASY-BASE)
PF2309K110NI ADF interface cable (ASM-IF)
PF2309K112NI ADF interface cable toroid (TFB-2024RS)
PF2309K111NI ADF interface cable toroid (TFT-152613N)
CE248-67901 ADF Maintenance Kit
PF2309K122NI ADF open/angle sensor (SG2481-NY)
PF2309K121NI ADF open/close sensor (ASY-DFSENS)
PF2309K103NI ADF paper path assembly(ASY-FRM-RE-FEED)
CC419-67903 ADF Tray Extender
RC2-4055-000CN ARM,DOOR LINK SUPPORTING,RIGHT
IR4068K126NI ASSY-SP-GUIDE-HINGE
IR4068K344NI ASY-NS-SCR00027
RC2-9719-000CN BUSHING
RC2-4470-000CN BUSHING
RM1-6695-000CN CABLE COVER ASSY
RK2-2603-000CN CABLE, FLEXIBLE FLAT, H.V.T.
IR4068K200NI Carriage assembly (ASSY-CRG-UNIT)
RM1-5589-000CN CARTOUCHE, TONER FAN ASSY
RM1-5928-000CN CASSETTE
RM1-6196-000CN CASSETTE RAIL LEFT ASSY
RM1-6195-000CN CASSETTE RAIL RIGHT ASSY
RM1-5504-000CN CASSETTEOPGUIDEASSYJAMACCESS
CE871-69004 China Kit Service Formatter Assy
PF2309-SVPNK CM4540 ADF WHOLE UNIT
PF2309-SVPNI CM4540 ADF Whole Unit
IR4068-SVPNJ CM4540 Scanner Whole Unit
IR4068-SVPNI CM4540 Scanner Whole Unit
RM1-5799-000CN CONECTING CABLE ASSY
RM1-5502-000CN CONTACT ASSY
CC419-67901 Control Panel Kit
RC2-4467-000CN COVER
RC2-5962-000CN Cover
RC2-4403-000CN COVER
RC2-4664-000CN COVER, DUPLEXING GEAR
RC2-4288-000CN COVER, FAN
RC2-5395-000CN COVER, FRONT UPPER
RC3-1315-000CN COVER, HANDLE, LEFT
RC3-1317-000CN COVER, HANDLE, RIGHT
RC2-4662-000CN COVER, HIGH VOLTAGE
RM1-5520-000CN COVER, INNER
RC2-3981-000CN COVER, INNER, R.LW.
RC3-1314-000CN COVER, LEFT
RC2-5393-000CN COVER, LEFT
RC2-4300-000CN COVER, LEFT LOWER
RC2-8213-000CN COVER, LEFT REAR
RC2-9189-000CN COVER, M.P. CROSSMEMBER F
RC2-4747-000CN COVER, M.P. CROSSMEMBER R
RC2-5379-000CN COVER, REAR
RC3-1319-000CN COVER, REAR
RC2-5378-000CN COVER, REAR LOWER
RC3-1316-000CN COVER, RIGHT
RC2-5394-000CN COVER, RIGHT CENTER
RC3-1318-000CN COVER, RIGHT FRONT
RC2-4287-000CN COVER, RIGHT FRONT
RC2-5356-000CN COVER, RIGHT FRONT, 1x500
RC2-5380-000CN COVER, RIGHT REAR
RC2-4273-000CN COVER, RIGHT REAR
RC2-4483-010CN COVER, ROLLER (PATIN, GALET D’ENTRAINEMENT)
RC2-4483-000CN COVER, ROLLER (PATIN, GALET D’ENTRAINEMENT)
IR4068K316NJ CP Adapter assembly (ASSY-CP-ADAPTER)
IR4068K316NI CP Adapter assembly (ASSY-CP-ADAPTER)
RM1-5486-000CN CRG. GUIDE LOWER ASSY
IR4068K322NI Dark left cover (CVR-LEFT)
RM1-5827-000CN DC CABLE ASSY
RM1-5785-020CN DC CONTROLLER PCB ASSY
RM1-5785-000CN DC CONTROLLER PCB ASSY
RK2-2604-000CN DC Ctrller to Lwr Hgh Vt Flexbe Flt Cble
RM1-5641-000CN DENSITY DETECT ASSY
RC2-5377-000CN DOOR, COVER, 1x500
RM1-5601-000CN DUCT CABLE HOLDER ASSEMBLY
CC493-67917 Duplex Registration Assy Kit
RM1-5803-000CN DUPLEXING CABLE ASSY, DUPLEX
RM1-4973-000CN Duplexing drive assy
RM1-5497-010CN FAN
RK2-2418-000CN Fan
RK2-2575-000CN FAN
RK2-2577-000CN FAN
RM1-5821-000CN FAN CABLE ASSY
IR4068K313NI Fan filter (FLTR-IN)
IR4068K314NI Fan filter cover (CVR-FAN)
IR4068K311NI Fan motor (FAN-D06037600G-01)
PF2309K127NI Fan motor (FAN-D06040810G-01)
RM1-5804-000CN FEED CABLE ASSY
PF2309K125NI Feed motor assembly (ASY-MOT-FE)
RM1-5854-000CN FEEDER PCB ASSY, 1x500
IR4068K303NI FFC btwn inverter interconnection board
RM1-5656-000CN FIXING DRIVE ASSY, DUPLEX
RM1-4983-000CN FIXING MOTOR ASSY
RM1-5498-000CN FLEXIBLE FLAT CABLE ASSY
CE871-69001 Formatter Assembly Kit
3160-4244 Formatter Fan
PF2309K107NI Front cover assembly (ASY-CVR-F)
RC2-3983-030CN FRONT CRG PRESSURE LEVER
RC2-3983-020CN Front CRG Pressure Lever
RM1-5612-000CN FRONT DOOR ASSY
RM1-5598-000CN FRONT INNER COVER LOWER ASSY
RM1-5495-000CN FRONT INNER COVER UPPER ASSY
RM1-5492-000CN FRONT LIGHT GUIDE ASSY
RC2-4268-000CN GRIP, LEFT, FRONT
RC2-4269-000CN GRIP, LEFT, REAR
IR4068K310NI Grounding feature (SP-GND-SFT-R)
IR4068K345NI Grounding feature with Ctrl Panel Adptor
RC2-4527-000CN GUIDE
RC2-4741-000CN GUIDE, CASSETTE OPTION
RC2-8206-000CN GUIDE, CROSSMEMBER CABLE, UPPER
RC2-4632-000CN GUIDE, INTERLOCK CABLE
RM1-5724-000CN H.V. POWER SUPPLY CABLE ASSY
0950-4935 Hard Disk Drive Encryped 250GB
RM1-6694-000CN HIGH VOLTAGE HOLDER ASSY
IR4068K319NI Hinge retaining pin (SFT-STP-HNG)
RC2-4291-000CN HINGE, FRONT DOOR
RC2-4292-000CN HINGE, FRONT DOOR
RC2-4726-000CN HINGE, RIGHT DOOR
RC2-4661-000CN HOLDER, DOOR HANDLE, RIGHT
RC2-4665-000CN HOLDER, EXHAUST FAN
RC2-4044-000CN HOLDER, PAPER PICK-UP CONNECTOR
RC2-4369-000CN HOLDER, SENSOR
RM1-5777-000CN I.T.B MOTOR ASSY
RM1-5646-000CN IMAGE SCANNER CN COVER ASSY
RM1-5619-000CN IMAGE SCANNER PSU ASSY
RM1-5544-000CN INNER CONECTING PCB ASSY
PF2309K106NI Input tray assembly (ASY-TRY)
PF2309K118NI Interconnection board (PBA-RELAY)
IR4068K307NI Interconnection board (PBA-TYUKEI)
RM1-5496-000CN INTERLOCK ASSY
RM1-5832-000CN INTERLOCK SWITCH CABLE ASSY
RM1-5645-000CN INTERMEDIATE COVER ASSY
RM1-5621-000CN INTERMEDIATE PAPER FEED ASSY
CC419-67907 Internal Hard Disk Drive Assy Kit
CC419-67902 Internal Hard Disk Drive Assy Kit
IR4068K306NI Inverter (ASSY-INV)
IR4068K304NI Inverter fan motor (FAN-MFB30E-05A-006)
RM1-5770-000CN IPTU DRIVER PCB ASSY
RL1-2181-000CN IPTU INNER COVER R ASSY
PF2309K105NI Jam door assembly (ASY-CVR-FE-FEED)
CE871-69005 Kit-Service Formatter Assy Coral
CE871-69003 Kit-Service Formatter Assy Coral
RM1-5763-000CN L.V POWER SUPPLY PCB ASSY110V
RM1-5764-000CN L.V POWER SUPPLY PCB ASSY220V
RM1-5764-010CN -L.V. POWER SUPPLY PCB ASSY, 220V-
CC493-67914 Laser/Scanner assy kit
PF2309K104NI Left counterbalance hinge (ASY-HNG-L)
RM1-5632-000CN LEFT PAPER DELIVERY TRAY ASSY
RM1-5616-000CN LEFT SCISSORS HINGE ASSY
RC2-3986-000CN LEVER, CRG. LOCK
RC2-4644-000CN LEVER, RELEASE
RM1-5914-000CN LIFTER ASSY
RM1-5913-000CN LIFTER BASE ASSY
IR4070-SVPNJ LJ M4555xx MFP Scanner Whole Unit
IR4070-SVPNI LJ M4555xx MFP Scanner Whole Unit
RM1-5801-000CN LOWER MAIN CABLE ASSY
RM1-5763-010CN LV Power Supply PCB Assy
RM1-5779-000CN LW.H.V. POWER SUPPLY PCB ASSY
RM1-5521-010CN MAIN DC MOTOR ASSY
RM1-5521-000CN MAIN DC MOTOR ASSY
CC493-67915 Main drive assy kit
CC493-67909-BU MAINT INTERMEDIATE TRANSFER BELT KIT
CC493-67910 Maintenance Transfer Kit
CC493-67910BULK Maintenance Transfer Kit
PF2309K130NI Media presence sensor lever (LVR-FE-EMP)
IR4068K309NI Motor assembly (ASSY-MOTOR-UNIT)
RL1-1937-000CN MP separation pad
CC419-67904 Output Bin Bezel
RM1-5615-000CN PAPER DELIVERY ASSY
RM1-5525-000CN PAPER FEED ROLLER (PATIN, GALET D’ENTRAINEMENT) ASSY
RL1-2099-000CN Paper pick up Roller (Patin, galet d’entrainement) (500 SF)
RM1-5929-030CN PAPER PICK-UP ASSY
RM1-5919-000CN PAPER PICK-UP ASSY
RM1-5929-000CN PAPER PICK-UP ASSY
RM1-5549-000CN PAPER PICK-UP DRIVE ASSY
RM1-5934-000CN PAPER PICK-UP DRIVEASSY1x500
RM1-5853-000CN PAPER SENSOR PCB ASSY
CC456-60002 PCA-MFP Analog 500 RoHS FAX 8.6A
PHA000151 Pharos PC Prox Plus Card Reader
WG8-5696-000CN Photo interrupter, TLP1243
PF2309K132NI Pick assembly cover (ASY-CVR-FE-PICK)
PF2309K131NI Pick Roller (Patin, galet d’entrainement) assembly (ASY-ROL-FE-FEED)
RM1-5604-000CN POSITION DETECT ASSY
RM1-5582-000CN POWER SWITCH ASSY
PF2309K126NI Read motor assembly (ASY-MOT-RE)
PF2309K114NI Rear cover (CVR-F-R)
RM1-5613-000CN REAR COVER ASSY
PF2309K119NI Right counterbalance hinge (ASY-HNG-R)
RM1-5509-020CN RIGHT DOOR ASSY
RM1-5936-000CN Right Door assy 1x500
RM1-5509-000CN RIGHT DOOR ASSY
RM1-5509-010CN RIGHT DOOR ASSY
RM1-5507-000CN RIGHT HANDLE COVER ASSY
RM1-5614-000CN RIGHT SCISSORS HINGE ASSY
CC493-67923 Roller (Patin, galet d’entrainement) Cover Replacement Kit
IR4068K312NJ Scanner Control Board (PBA-SCB)
IR4068K312NI Scanner Control Board (PBA-SCB)
IR4068K321NI Scanner rear cover (CVR-REAR)
IR4068K302NI Scanner release (HNG-LIFT-R)
IR4068K315NI Scanner upper cover assy(ASY-UPPER-UNIT)
IR4068K320NI SCB-ICB 26 pin cable (ASM-ACB-COR)
IR4068K331NI Screw (SCR-030-060DIT)
IR4068K341NI Screw (SCR-030-060NIT)
IR4068K333NI Screw (SCR-030-060NIT)
IR4068K332NI Screw (SCR-030-060NTP)
IR4068K335NI Screw (SCR-030-080)
IR4068K334NI Screw (SCR-030-080NTP)
IR4068K340NI Screw (SCR-030-120)
IR4068K337NI Screw (SCR03T060SR-W)
IR4068K338NI Screw (SCR03T080PLA-W)
PF2309K115NI Screw (SCR03T100PLA)
IR4068K342NI Screw (SCR-040-100NBB)
IR4068K336NI Screw (SCR-040-200)
PF2309K108NI Screw (SCR04T100PLA)
IR4068K339NI Screw (SCR04T120PLA-D)
PF2309K113NI Screw (SCR-5-4-DAN)
IR4068K343NI Screw (SCR-BTN-M3X8)
XA9-1671-000CN SCREW D M3X8
X49-1449-000CN SCREW, RS, M3X8
RC3-0912-000CN SCREW, STEPPED
XB4-7401-009CN SCREW, TAP, M4X1
CC492-67901 SecodaryTraferAsemblyKitduplex
CC493-67908 Secondary transfer T2rollerkit
RM1-5815-000CN SENSOR CABLE ASSY
PF2309K133NI Separation pad assembly(ASY-HLD-REV-PAD)
PF2309K135NI Separation pad spring (SP-REV-SPR)
CC493-67909 Service Maintenance Kit
CC493-67909BULK Service Maintenance Kit-ITB
RM1-5585-000CN SHUTTER ARM ASSY
RM1-5586-000CN SHUTTER ARM ASSY
RM1-5488-000CN SHUTTER ASSY
RM1-5489-000CN SHUTTER ASSY
RC2-4415-000CN Shutter lever
IR4068K305NI Size sensor (SNS-EY3A-1061-2)
RC2-4514-000CN SPACER
RU6-2316-000CN Spring, compression
RU6-2237-000CN Spring, ground
RC2-4469-000CN SPRING, GROUNDING
RU6-2235-000CN SPRING, TENSION
RU6-2468-000CN SPRING, TENSION
RU6-2236-000CN Spring, tension
RU7-2192-000CN SPRING, TENSION
RU6-2247-000CN SPRING, TORSION
RC2-4645-000CN SPRING, TORSION
RC2-4642-000CN STAND, SCISSORS HINGE, LEFT
RC2-4646-000CN STAND, SCISSORS HINGE, RIGHT
RK2-2415-000CN Stepping motor, DC (developing disengag
RM1-5826-000CN SUB CONTROLLER CABLE ASSY
RM1-5825-000CN SUB PS AD CABLE ASSY
WC4-5303-000CN SWITCH
RM1-5807-000CN SWITCH CABLE ASSY
WC2-5637-000CN SWITCH, PUSH
CC493-67913 Toner collection Unit kit
RM1-5771-000CN TONER REMAIN PCB ASSY
CC493-67906 Tray 1 Roller (Patin, galet d’entrainement) Kit
RC2-4218-000CN Tray, waste toner catch
CC493-67907 Tray2-5FeedSeperationrollerkit
RM1-5781-000CN UP.H.V. POWER SUPPLY PCB ASSY
PF2309K129NI Upper paper path assy(ASY-GIDREV-SPR)
IR4068K301NI USB cable for Control Panel (ASM-USB)
RM1-5519-000CN WASTE TONER DUCT ASSY
RM1-5605-000CN WASTE TONER MOTOR ASSY
RM1-5605-010CN WASTE TONER MOTOR ASSY
RM1-5584-000CN WASTE TONER PAPER FEED ASSY
RM1-5545-000CN WASTE TONNER DETECT ASSY

Caractéristiques techniques

HP Color LaserJet Enterprise CM4540, CM4540F, CM4540FSKM

Vitesse noir 40 ppm
Vitesse couleur 40 ppm
Bac à papier 500 feuilles
Ref toner noir CE264X
Capacité toner noir 17000 pages
Ref toner couleur CF031A
Capacité toner couleur 12500 pages