Printer image

Votre imprimante laser HP Color LaserJet Enterprise CM4540, CM4540F, CM4540FSKM
est en panne ?

Notre technicien peut intervenir sur site
pour la dépanner.

Nos spécialistes sont en mesure de prendre en charge toutes les pannes :

Indiquez-nous la panne rencontrée pour obtenir un diagnostic.

  • Défauts d’impression (traces, points, traits...)
  • Bourrages papier (départ papier, feuille froissée en accordéon...)
  • Message ou code erreur
  • Fuite de toner
  • Bruit anormal
  • Panne électronique
  • Paramétrage
  • Accessoire
  • Pièce détachée
  • Machine complète

... ou le code erreur qui s'affiche sur l'écran de votre imprimante.

Codes erreur rencontrés fréquemment sur l'imprimante
HP Color LaserJet Enterprise CM4540, CM4540F, CM4540FSKM

Le code affiché sur votre imprimante est plus long que celui indiqué dans cette liste.
Par exemple si l'écran de l'imprimante indique un code 13.00.02, nous ne retenons que le début du code, c'est à dire 13.
Le code 13 renvoie à un type de problème, les chiffres qui suivent pouvant apporter une précision.

printer-icon

Code erreur 10 : Problème de mémoire consommable, puce HS


Code erreur 13 : Bourrage papier


Code erreur 41 : Format de papier inattendu


Code erreur 49 : Format de fichier incorrect (pdf ou autre) ou pb de firmware


Code erreur 50 ou Erreur Station fusion ou Remplacer kit de maintenance : Problème de four (kit de maintenance)


Code erreur 51 : Panne de moteur laser


Code erreur 57 : Panne de ventilateur


Code erreur 59 : Panne de moteur


Tableau de tous les codes erreur de la HP Color LaserJet Enterprise CM4540, CM4540F, CM4540FSKM

10.0X.90

- code :

10.0X.90

- affichage :

10.0X.90 Replace <Supply>

- description :

The product affichages this error when there is a toner replenishment malfunction for a specific print cartridge.

10.0X.Y0

- code :

10.0X.Y0

- affichage :

10.0X.Y0 Supply memory error.

- description :

The product is unable to read the print cartridge data. The print cartridge is present but defective. When this error occurs, a question mark appears on the gas gauge of the supply or supplies with the error. If multiple supplies have this error, a 10.0X.Y0 error for the first supply detected with the error will be shown. After the user resolves the error that corresponds to the first supply, another 10.0X.Y0 error affichages for the next supply. This continues for all supplies memory errors.
Memory error • 10.00.00 (event code): Black print cartridge • 10.01.00 (event code): Cyan print cartridge • 10.02.00 (event code): Magenta print cartridge • 10.03.00 (event code): Yellow print cartridge
E-label missing • 10.00.10 (event code): Black print cartridge • 10.01.10 (event code): Cyan print cartridge • 10.02.10 (event code): Magenta print cartridge • 10.03.10 (event code): Yellow print cartridge

10.XX.69

- code :

10.XX.69

- affichage :

10.XX.69 <Supply> very low

- description :

The product indicates when a supply level is very low. Actual print cartridge life might vary. Consider having a replacement print cartridge available to install when print quality is no longer acceptable. You do not need to replace the print cartridge at this time unless the print quality is no longer acceptable.
• 10.00.69 (event code): Black print cartridge very low • 10.01.69 (event code): Cyan print cartridge very low • 10.02.69 (event code): Magenta print cartridge very low • 10.03.690 (event code): Yellow print cartridge very low

10.YY.60

- code :

10.YY.60

- affichage :

10.YY.60 <color> cartridge low

- description :

The product indicates when a supply level is low• Actual print cartridge life might vary. You do not need to replace the print cartridge at this time unless print quality is no longer acceptable. • 10.00.60 (event code): Black print cartridge • 10.01.60 (event code): Cyan print cartridge • 10.02.60 (event code): Magenta print cartridge • 10.03.60 (event code): Yellow print cartridge

11.00.YY

- code :

11.00.YY

- affichage :

11.00.YY Internal clock error

- description :

The product real-time clock has experienced an error.
• XX = 01: Clock battery failed • XX = 02: Real-time clock failed

13.WX.EE

- code :

13.WX.EE

- affichage :

13.WX.EE Door open jam

- description :

This error occurs when a door is opened during printing.
• 13.AA.EE: Lower right door • 13.BA.EE: Right door • 13.EA.EE: Scanner cover NOTE: This jam can occur if the scanner cover is not securely latched. The sensor is located on the front of the IPTU, and the flag is located on the bottom of the scanner. • 13.8A.EE: Stapler/stacker • 13.FF.EE: Multiple doors?

13.WX.FF

- code :

13.WX.FF

- affichage :

13.WX.FF Jam

- description :

This error indicated paper in the path at power on or after a door is closed.
• 13.A3.FF: Tray 3 feed sensor • 13.A4.FF: Tray 4 feed sensor • 13.A5.FF: Tray 5 feed sensor • 13.B2.FF: Registration sensor • 13.B9.FF: Fuser output sensor • 13.D3.FF: Duplex re-feed sensor • 13.E2.FF: IPTU feed sensor • 13.E5.FF: IPTU bin full sensor • 13.AF.FF: Multiple feed sensors • 13.BF.FF: Registration and fuser output sensor • 13.EF.FF: IPTU feed and output sensors • 13.FF.FF: multiple sensors across areas

13.WX.YZ

- code :

13.WX.YZ

- affichage :

13.WX.YZ Staple jam inside left cover

- description :

A jam has occurred in the staple cartridge.

20.00.00

- code :

20.00.00

- affichage :

20.00.00 Insufficient memory: <Device> To continue, to

- description :

The product does not have enough memory to print the page. The product received more data than can fit in the available memory. You might have tried to transfer too many macros, soft fonts, or complex graphics.

21.00.00

- code :

21.00.00

- affichage :

21.00.00 Page Too Complex

- description :

The product affichages this message to indicate that the page decompression process was too slow for the product.

30.01.06

- code :

30.01.06

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced a scanner fan error.

30.01.08

- code :

30.01.08

- affichage :

30.01.YY Scanner Failure

- description :

The scanner failed to return to home position.

30.01.10

- code :

30.01.10

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced a document feeder fan error.

30.01.14

- code :

30.01.14

- affichage :

30.01.YY Scanner Failure

- description :

The scanner experienced a scanner control board EEPROM error.

30.01.15

- code :

30.01.15

- affichage :

30.01.YY Scanner Failure

- description :

The scanner failed to be initialized due to an internal error.

30.01.18

- code :

30.01.18

- affichage :

30.01.YY Scanner Failure

- description :

The scanner experienced an error with the internal optical sensor.

30.01.19

- code :

30.01.19

- affichage :

30.01.YY Scanner Failure

- description :

The scanner experienced an error with the internal lamp sensor.

30.01.23

- code :

30.01.23

- affichage :

30.01.YY Scanner Failure

- description :

The scanner experienced an error during the scanner calibration process.

30.01.36

- code :

30.01.36

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced an error during the scanner firmware upgrade.

30.01.41

- code :

30.01.41

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced an internal communication error involving the copy processor board (CPB). The CPB is part of the formatter

30.01.42

- code :

30.01.42

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced an internal communication error.

30.01.43

- code :

30.01.43

- affichage :

30.01.YY Scanner Failure

- description :

There was a scan memory error.

30.01.44

- code :

30.01.44

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced an internal communication error.

30.01.45

- code :

30.01.45

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced an internal communication error involving the CPB.

30.01.46

- code :

30.01.46

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced an internal communication error involving the CPB.

30.01.47

- code :

30.01.47

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced a document feeder error.

30.01.48

- code :

30.01.48

- affichage :

30.01.YY Scanner Failure

- description :

The scanner control board (SCB) has lost 24v power.

30.01.49

- code :

30.01.49

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced a scanner inverter fan error. NOTE: The scanner inverter power supply is located inside the scanner.

30.01.50

- code :

30.01.50

- affichage :

30.01.YY Scanner Failure

- description :

The product experienced a scanner control board error.

31.01.02

- code :

31.01.02

- affichage :

31.01.02 Jam in document feeder

- description :

Originals are jammed inside the document feeder top cover.

31.01.03

- code :

31.01.03

- affichage :

31.01.03 Document feeder pick error

- description :

This message affichages when the document feeder cannot pick up media.

40.00.01

- code :

40.00.01

- affichage :

40.00.01 USB I/O buffer overflow

- description :

The USB buffer overflowed during a busy state.

40.00.02

- code :

40.00.02

- affichage :

40.00.02 Embedded I/O buffer overflow

- description :

Too much data was sent to the embedded HP Jetdirect print server. An incorrect communications protocol might be in use.

40.00.03

- code :

40.00.03

- affichage :

40.00.03 EIO <X> buffer overflow

- description :

The product affichages this message when the EIO card in the indicated slot has overflowed its I/O buffer during a busy state.

40.00.04

- code :

40.00.04

- affichage :

40.00.04 EIO <X> bad transmission

- description :

The product affichages this message when a connection with the card in the indicated slot has been abnormally broken.

40.00.05

- code :

40.00.05

- affichage :

40.00.05 Embedded I/O bad transmission

- description :

The product experienced a temporary printing error. The connection between the product and the EIO card in the specified slot has been broken.

41.02.00

- code :

41.02.00

- affichage :

41.02.00 Error

- description :

The product experienced an error in the laser/scanner assembly.

41.03.YZ

- code :

41.03.YZ

- affichage :

41.03.YZ Unexpected size in tray <X>

- description :

The product detected a different paper size than expected. • Y = 0: Size mismatch. Detected media is longer or shorter than expected. • Y = A: Size mismatch. Detected media too long. • Y = B: Size mismatch. Detected media too short. • Z = 1: Source is Tray 1 • Z = 2: Source is Tray 2 • Z = 3: Source is Tray 3 • Z = 4: Source is Tray 4 • Z = 5: Source is Tray 5 • Z = 6: Source is Tray 6

41.05.YZ

- code :

41.05.YZ

- affichage :

41.05.YZ Unexpected type in tray <X>

- description :

The product detected a different paper type than expected. • Y = 0: (expected type) Unknown • Y = 1: (expected type) Normal media • Y = 3: (expected type) LBP OHT Y = 4 (expected type) Glossy media • Y = 5: (expected type) Gloss film • Y = 6: (expected type) Non-assured OHT • Y = 7: (expected type) Heavy media • Y = 8: (expected type) Light media • Y = 9: (expected type) Rough media • Y = A: (expected type) Extra heavy glossy media (glossy media 3) • Y = B: (expected type) Heavy glossy media (glossy media 2) • Y = C: (expected type) Heavy media 3 • Y = D: (expected type) Heavy media 2 • Z = 1: (detected type) Normal media • Z = 3: (detected type) LBP OHT • Z = 4: (detected type) Glossy media • Z = 5: (detected type) Gloss film • Z = 6: (detected type) Non-assured OHT • Z = 7: (detected type) Heavy media • Z = 8: (detected type) Light media • Z = 9: (detected type) Rough media • Z = A: (detected type) Extra heavy glossy media (glossy media 3) • Z = B: (detected type) Heavy glossy media (glossy media 2) • Z = C: (detected type) Heavy media 3 • Z = D: (detected type) Heavy media 2

41.07.YZ

- code :

41.07.YZ

- affichage :

41.07.YZ Error

- description :

A media transportation error has occurred. • Y = 0: Photo media 1, Photo media 2, Photo media 3, Designated media 2, Designated media 3, or N/ A, typed or AutoSense • Y = 1: AutoSense (Normal): special case distinguished from typed Normal • Y = 2: Normal: typed (not AutoSense) • Y = 3: Light media 1, 2, or 3: typed or AutoSense • Y = 4: Heavy media 1: typed or AutoSense • Y = 5: Heavy media 2: typed or AutoSense • Y = 6: Heavy media 3: typed or AutoSense • Y = 7: Glossy media 1: typed or AutoSense • Y = 8: Glossy media 2: typed or AutoSense • Y = 9: Glossy media 3: typed or AutoSense • Y = A: Glossy film: typed or AutoSense • Y = B: OHT: typed or AutoSense • Y = C: Label • Y = D: Envelope 1, Envelope 2, or Envelope 3 • Y = E: Rough (designated media 1): typed or AutoSense • Z = 1: Tray 1 • Z = 2: Tray 2 • Z = 3: Tray 3 • Z = 4: Tray 4 • Z = 5: Tray 5 • Z = 6: Tray 6 • Z = D: Duplexer

42.XX.YY

- code :

42.XX.YY

- affichage :

42.XX.YY Error

- description :

An internal system failure error has occurred.

44.01.XX

- code :

44.01.XX

- affichage :

44.01.XX Error

- description :

A digital send error has occurred.

44.03.XX

- code :

44.03.XX

- affichage :

44.03.XX Error

- description :

A digital send error has occurred.

44.10.XX

- code :

44.10.XX

- affichage :

44.10.XX Error

- description :

A send to e-mail error has occurred.

44.34.XX

- code :

44.34.XX

- affichage :

44.34.XX Error

- description :

A fax error has occurred.

44.92.XX

- code :

44.92.XX

- affichage :

44.92.XX Error

- description :

A fax error has occurred.

47.00.XX

- code :

47.00.XX

- affichage :

47.00.XX Error

- description :

A back channel internal error has occurred.

47.01.XX

- code :

47.01.XX

- affichage :

47.01.XX Error

- description :

An image transformer internal error has occurred.

47.02.XX

- code :

47.02.XX

- affichage :

47.02.XX Error

- description :

A job parser internal error has occurred.

47.03.XX

- code :

47.03.XX

- affichage :

47.03.XX Error

- description :

A print job internal error has occurred.

47.04.XX

- code :

47.04.XX

- affichage :

47.04.XX Error

- description :

A print spooler 9100 internal error has occurred.

47.06.XX

- code :

47.06.XX

- affichage :

47.06.XX Error

- description :

A print app internal error has occurred.

47.WX.YZ

- code :

47.WX.YZ

- affichage :

47.WX.YZ Printer Calibration Failed

- description :

The product is unable to access or implement one of the image pattern files. Y = calibration type, Z = event
• 47.FC.00: Color plane registration (CPR) image not found at system initialization • 47.FC.01: CPR Store Image failure • 47.FC.02: CPR Image not found • 47.FC.03: CPR Print engine execution failure • 47.FC.10: Consecutive Dmax Dhalf Image not found at system initialization • 47.FC.11: Consecutive Dmax Dhalf Store image failure • 47.FC.12: Consecutive Dmax Dhalf Image not found • 47.FC.13: Consecutive Dmax Dhalf Print engine execution failure • 47.FC.20: Error Diffusion Image not found at system initialization • 47.FC.21: Error Diffusion Store image failure • 47.FC.22: Error Diffusion Image not found • 47.FC.23: Error Diffusion Print engine execution failure • 47.FC.30: Drum Speed Adjustment Image not found at system initialization • 47.FC.31: Drum Speed Adjustment Store image failure • 47.FC.32: Drum Speed Adjustment Image not found • 47.FC.33: Drum Speed Adjustment Print engine execution failure • 47.FC.40: Pulse Width Modulation Image not found at system initialization • 47.FC.41: Pulse Width Modulation Store image failure • 47.FC.42: Pulse Width Modulation Image not found • 47.FC.43: Pulse Width Modulation Print engine execution failure

48.01.XX

- code :

48.01.XX

- affichage :

48.01.XX Error

- description :

A job framework internal error has occurred.

48.03.XX

- code :

48.03.XX

- affichage :

48.03.XX Error

- description :

A job framework internal error has occurred.

48.05.XX

- code :

48.05.XX

- affichage :

48.05.XX Error

- description :

A job framework internal error has occurred.

49.21.49

- code :

49.21.49

- affichage :

49.21.49 The device has a detection problem

- description :

This error occurs as the product comes out of sleep mode if the optional stapler/stacker is removed when the product is in sleep mode.

49.XX.YY

- code :

49.XX.YY

- affichage :

49.XX.YY Error

- description :

A firmware error has occurred. This error can be caused by corrupted print jobs, software applications issues, non-product specific printer drivers, poor-quality USB or network cables, bad network connections or incorrect configurations, invalid firmware operations, or unsupported accessories.

50.1X.YZ

- code :

50.1X.YZ

- affichage :

50.1X.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
Low fuser temperature and fuser warm-up failure

50.2X.YZ

- code :

50.2X.YZ

- affichage :

50.2X.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
Low fuser temperature and fuser warm-up failure

50.3X.YZ

- code :

50.3X.YZ

- affichage :

50.3X.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
High fuser temperature

50.4X.YZ

- code :

50.4X.YZ

- affichage :

50.4X.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state

50.7X.YZ

- code :

50.7X.YZ

- affichage :

50.7X.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
Fuser pressure-release mechanism failure

50.8X.YZ

- code :

50.8X.YZ

- affichage :

50.8X.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
Low fuser temperature 2

50.9X.YZ

- code :

50.9X.YZ

- affichage :

50.9X.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
High fuser temperature 2

50.AX.YZ

- code :

50.AX.YZ

- affichage :

50.AX.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
Low fuser temperature 3

50.BX.YZ

- code :

50.BX.YZ

- affichage :

50.BX.YZ Fuser Error

- description :

The product experienced a fuser error. • X = fuser mode • Y = previous printer sleep state • Z = next printer sleep state
High fuser temperature 3

51.00.YY

- code :

51.00.YY

- affichage :

51.00.YY Error

- description :

An error with the laser/scanner assembly has occurred in the product.
• YY = 00: Laser malfunction • YY = 19: Laser malfunction • YY = 20: Black laser/scanner error • YY = 21: Cyan laser/scanner error • YY = 22: Magenta laser/scanner error • YY = 23: Yellow laser/scanner errorp state

52.00.00

- code :

52.00.00

- affichage :

52.00.00 Error

- description :

The laser/scanner experienced a startup error.

52.20.00

- code :

52.20.00

- affichage :

52.20.00 Error

- description :

The laser/scanner experienced a rotational error.

53.10.0X

- code :

53.10.0X

- affichage :

53.10.0X Unsupported DIMM

- description :

An unsupported DIMM is installed.

54.00.03

- code :

54.00.03

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error.
Environmental sensor failure

54.00.06

- code :

54.00.06

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error.
Registration density sensor failure

54.00.35

- code :

54.00.35

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error.
Drum speed adjustment abnormal warning

54.01.05

- code :

54.01.05

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error.
Media sensor is out of calibration range

54.0X.07

- code :

54.0X.07

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 5: Black • X = 6: Cyan • X = 7: Magenta • X = 8: Yellow
Drum home position sensor failure

54.0X.0B

- code :

54.0X.0B

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Density sensor out of range error or Dhalf calibration failure

54.0X.0C

- code :

54.0X.0C

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Density sensor out of range error or Dhalf calibration failure

54.0X.0D

- code :

54.0X.0D

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Optical memory element abnormal or CPR sensor out of range

54.0X.0E

- code :

54.0X.0E

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Optical memory element abnormal or CPR sensor out of range

54.0X.1E

- code :

54.0X.1E

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Halftone calibration error

54.1X.1E

- code :

54.1X.1E

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Halftone calibration error

54.2X.1E

- code :

54.2X.1E

- affichage :

54.XX.YY Error

- description :

The product experienced a sensor error. • X = 0: Black • X = 1: Cyan • X = 2: Magenta • X = 3: Yellow
Halftone calibration error

55.00.05

- code :

55.00.05

- affichage :

55.00.05 Engine Firmware RFU Error

- description :

The firmware upgrade failed.

55.00.YY

- code :

55.00.YY

- affichage :

55.00.YY DC Controller Error

- description :

The DC controller experienced a communication error.

56.00.01

- code :

56.00.01

- affichage :

56.00.01 Illegal Input Printer Error

- description :

The product experienced an illegal input.

56.00.YY

- code :

56.00.YY

- affichage :

56.00.YY Error

- description :

The product experienced a communication error with the optional paper trays.

58.00.04

- code :

58.00.04

- affichage :

58.00.04 Error

- description :

The product experienced a low voltage power supply unit malfunction.

59.00.00

- code :

59.00.00

- affichage :

59.00.00

- description :

The product experienced a printing error.
Paper path malfunction

59.00.30

- code :

59.00.30

- affichage :

59.00.30

- description :

The product experienced a printing error.
Fuser motor (M2) start up error or fuser motor (M2) rotational error

59.00.40

- code :

59.00.40

- affichage :

59.00.40

- description :

The product experienced a printing error.
Fuser motor (M2) start up error or fuser motor (M2) rotational error

59.00.90

- code :

59.00.90

- affichage :

59.00.90

- description :

ITB motor (M1) start up error or ITB motor (M1) abnormal rotational error

59.00.A0

- code :

59.00.A0

- affichage :

59.00.A0

- description :

ITB motor (M1) start up error or ITB motor (M1) abnormal rotational error

59.00.B0

- code :

59.00.B0

- affichage :

59.00.B0 Cleaning motor error Replace Toner Collection Unit

- description :

The cleaning motor is stuck, the waste toner chute is clogged, or the TCU is full.

59.00.C0

- code :

59.00.C0

- affichage :

59.00.C0

- description :

Developer alienation motor (M10) error

59.00.F0

- code :

59.00.F0

- affichage :

59.00.F0

- description :

T1 alienation mechanism failure

59.0X.50

- code :

59.0X.50

- affichage :

59.0X.50 Error

- description :

The product experienced a drum motor startup error. • X= 5: Black • X = 6: Cyan • X = 7: Magenta • X = 8: Yellow

59.0X.60

- code :

59.0X.60

- affichage :

59.0X.60 Error

- description :

The product experienced a drum motor rotation error. • X= 5: Black • X = 6: Cyan • X = 7: Magenta • X = 8: Yellow

60.00.0Y

- code :

60.00.0Y

- affichage :

60.00.0Y Tray <Y> lifting error

- description :

The indicated tray has not lifted into the paper feed position.

62.00.00

- code :

62.00.00

- affichage :

62.00.00 No system

- description :

The product experienced an internal system failure.

65.80.A1

- code :

65.80.A1

- affichage :

65.80.A1 Output accessory disconnected

- description :

The product affichages this message when the stapler/stacker connection has been interrupted with no media in the accessory.

66.80.YY

- code :

66.80.YY

- affichage :

66.80.YY <Output device> failure

- description :

The stapler/stacker controller on the product has detected a failure. • YY = 01: Y-align failure • YY = 02: Jogger failure • YY = 03: Stapler failure • YY = 21: Lift up failure • YY = 22: Lift down failure • YY = 23: Left sensor failure • YY = 33: Output roller failure

69.11.YY

- code :

69.11.YY

- affichage :

69.11.YY Error

- description :

This message affichages to indicate an error during a duplex (2-sided printing) operation.

70.00.00

- code :

70.00.00

- affichage :

70.00.00 Error

- description :

The product experienced a DC controller failure.

79.XX.YY

- code :

79.XX.YY

- affichage :

79.XX.YY Error

- description :

This error can be caused by corrupted print jobs, software application issues, non-product-specific printer drivers, poor-quality USB or network cables, bad network connections, incorrect configurations, invalid firmware operations, or unsupported accessories.

80.0X.YY

- code :

80.0X.YY

- affichage :

80.0X.YY Embedded JetDirect Error

- description :

The product experienced an embedded HP JetDirect print server critical error.

80.YYYY

- code :

80.YYYY

- affichage :

80.YYYY EIO Error

- description :

An external I/O card has failed on the product.

98.00.0X

- code :

98.00.0X

- affichage :

98.00.0X Corrupt data in X volume

- description :

The product has experienced a data corruption in the volume indicated by the error message. • 98.00.01 Corrupt data in firmware volume • 98.00.02 Corrupt data in solutions volume • 98.00.03 Corrupt data in configuration volume • 98.00.04 Corrupt data in job data volume.

99.00.01

- code :

99.00.01

- affichage :

99.00.01 Upgrade not performed file is corrupt

- description :

A remote firmware upgrade (RFU) failed. The product experienced an error in the firmware image (bad image).

99.00.02

- code :

99.00.02

- affichage :

99.00.02 Upgrade not performed timeout during receive

- description :

A remote firmware upgrade (RFU) failed. The product experienced an I/O timeout when reading the file header number and size.

99.00.03

- code :

99.00.03

- affichage :

99.00.03 Upgrade not performed error writing to disk

- description :

A remote firmware upgrade (RFU) failed. The product encountered a disk error. May indicate a problem or a hard disk failure. It might be necessary to check the connection to the hard disk or replace the hard disk.

99.00.04

- code :

99.00.04

- affichage :

99.00.04 Upgrade not performed timeout during receive

- description :

A remote firmware upgrade (RFU) failed. The product experienced an I/O timeout when reading the rest of the header.

99.00.05

- code :

99.00.05

- affichage :

99.00.05 Upgrade not performed timeout during receive

- description :

A remote firmware upgrade (RFU) failed. The product experienced an I/O timeout when reading image data.

99.00.06

- code :

99.00.06

- affichage :

99.00.06 Upgrade not performed error reading upgrade

- description :

A remote firmware upgrade (RFU) failed. The product experienced an error when reading header number and size.

99.00.07

- code :

99.00.07

- affichage :

99.00.07 Upgrade not performed error reading upgrade

- description :

A remote firmware upgrade (RFU) failed. The product experienced an error when reading the rest of the header.

99.00.08

- code :

99.00.08

- affichage :

99.00.08 Upgrade not performed error reading upgrade

- description :

A remote firmware upgrade (RFU) failed. The product experienced an error when reading image data.

99.00.09

- code :

99.00.09

- affichage :

99.00.09 Upgrade canceled by user

- description :

A remote firmware upgrade (RFU) failed. The RFU process was canceled by the user.

99.00.10

- code :

99.00.10

- affichage :

99.00.10 Upgrade canceled by user

- description :

A remote firmware upgrade (RFU) failed. The user canceled the job when the upgrade process was reading the header number and size.

99.00.11

- code :

99.00.11

- affichage :

99.00.11 Upgrade canceled by user

- description :

A remote firmware upgrade (RFU) failed. The user canceled the job when the upgrade process was reading the rest of the header.

99.00.12

- code :

99.00.12

- affichage :

99.00.12 Upgrade not performed the file is invalid

- description :

A remote firmware upgrade (RFU) failed. The header number is 1, but the header size does not match the version 1 size.

99.00.13

- code :

99.00.13

- affichage :

99.00.13 Upgrade not performed the file is invalid

- description :

A remote firmware upgrade (RFU) failed. Header number is 2 but header size doesn't match version 2 size.

99.00.14

- code :

99.00.14

- affichage :

99.00.14 Upgrade not performed the file is invalid

- description :

A remote firmware upgrade (RFU) failed. The file is invalid.

99.09.60

- code :

99.09.60

- affichage :

99.09.60 Unsupported disk

- description :

This message is a preboot menu error. The hard disk currently installed is not recognized or supported by the product.

99.09.61

- code :

99.09.61

- affichage :

99.09.61 Unsupported disk

- description :

This message is a preboot menu error. The hard disk is installed in a product configured for an encrypted hard disk.

99.09.62

- code :

99.09.62

- affichage :

99.09.62 Unknown disk

- description :

This message is a preboot menu error. The installed disk was previously locked in another product.

99.09.63

- code :

99.09.63

- affichage :

99.09.63 Incorrect disk

- description :

A new or blank disk has been installed in a product which previously had an encrypted disk.

99.09.64

- code :

99.09.64

- affichage :

99.09.64 Disk malfunction

- description :

The product experienced a fatal hard disk failure.

99.09.65

- code :

99.09.65

- affichage :

99.09.65 Disk data error

- description :

The product experienced disk data corruption.

99.09.66

- code :

99.09.66

- affichage :

99.09.66 No disk installed

- description :

A disk drive is not installed in the product.

99.09.67

- code :

99.09.67

- affichage :

99.09.67 Disk is not bootable please download firmware

- description :

The product has a non-secure disk (solid state disk) installed as the boot disk, and it has been replaced with a new service part. A new firmware image needs to be uploaded to the product.

99.09.68

- code :

99.09.68

- affichage :

99.09.68 Expecting secondary disk

- description :

The product is searching for a secondary disk.

Le problème provient probablement d'une pièce à remplacer.

Pièces d'usures remplacées frequemment sur la HP Color LaserJet Enterprise CM4540, CM4540F, CM4540FSKM

Nomenclature des pièces détachées de la HP Color LaserJet Enterprise CM4540, CM4540F, CM4540FSKM

CC493-67911110V Fuser kit (Four, unité de fusion, kit de maintenance) kit
CF031-6790113k Cyan print cartouche, toner
CF033-6790113k Magenta print cartouche, toner
CF032-6790113K Yellow print cartouche, toner
CE264-6790116K black print cartouche, toner
CC493-679021x500 Paper Feeder and Stand Kit
CC425-679011x500 Paper Feeder Kit
CC493-67912220V Fuser kit (Four, unité de fusion, kit de maintenance) Kit
CE260-679018.5K Black print cartouche, toner
PF2309K102NIADF base assembly (ASY-BASE)
PF2309K110NIADF interface cable (ASM-IF)
PF2309K112NIADF interface cable toroid (TFB-2024RS)
PF2309K111NIADF interface cable toroid (TFT-152613N)
CE248-67901ADF Maintenance Kit
PF2309K122NIADF open/angle sensor (SG2481-NY)
PF2309K121NIADF open/close sensor (ASY-DFSENS)
PF2309K103NIADF paper path assembly(ASY-FRM-RE-FEED)
CC419-67903ADF Tray Extender
RC2-4055-000CNARM,DOOR LINK SUPPORTING,RIGHT
IR4068K126NIASSY-SP-GUIDE-HINGE
IR4068K344NIASY-NS-SCR00027
RC2-9719-000CNBUSHING
RC2-4470-000CNBUSHING
RM1-6695-000CNCABLE COVER ASSY
RK2-2603-000CNCABLE, FLEXIBLE FLAT, H.V.T.
IR4068K200NICarriage assembly (ASSY-CRG-UNIT)
RM1-5589-000CNCARTOUCHE, TONER FAN ASSY
RM1-5928-000CNCASSETTE
RM1-6196-000CNCASSETTE RAIL LEFT ASSY
RM1-6195-000CNCASSETTE RAIL RIGHT ASSY
RM1-5504-000CNCASSETTEOPGUIDEASSYJAMACCESS
CE871-69004China Kit Service Formatter Assy
PF2309-SVPNKCM4540 ADF WHOLE UNIT
PF2309-SVPNICM4540 ADF Whole Unit
IR4068-SVPNJCM4540 Scanner Whole Unit
IR4068-SVPNICM4540 Scanner Whole Unit
RM1-5799-000CNCONECTING CABLE ASSY
RM1-5502-000CNCONTACT ASSY
CC419-67901Control Panel Kit
RC2-4467-000CNCOVER
RC2-5962-000CNCover
RC2-4403-000CNCOVER
RC2-4664-000CNCOVER, DUPLEXING GEAR
RC2-4288-000CNCOVER, FAN
RC2-5395-000CNCOVER, FRONT UPPER
RC3-1315-000CNCOVER, HANDLE, LEFT
RC3-1317-000CNCOVER, HANDLE, RIGHT
RC2-4662-000CNCOVER, HIGH VOLTAGE
RM1-5520-000CNCOVER, INNER
RC2-3981-000CNCOVER, INNER, R.LW.
RC3-1314-000CNCOVER, LEFT
RC2-5393-000CNCOVER, LEFT
RC2-4300-000CNCOVER, LEFT LOWER
RC2-8213-000CNCOVER, LEFT REAR
RC2-9189-000CNCOVER, M.P. CROSSMEMBER F
RC2-4747-000CNCOVER, M.P. CROSSMEMBER R
RC2-5379-000CNCOVER, REAR
RC3-1319-000CNCOVER, REAR
RC2-5378-000CNCOVER, REAR LOWER
RC3-1316-000CNCOVER, RIGHT
RC2-5394-000CNCOVER, RIGHT CENTER
RC3-1318-000CNCOVER, RIGHT FRONT
RC2-4287-000CNCOVER, RIGHT FRONT
RC2-5356-000CNCOVER, RIGHT FRONT, 1x500
RC2-5380-000CNCOVER, RIGHT REAR
RC2-4273-000CNCOVER, RIGHT REAR
RC2-4483-010CNCOVER, ROLLER (PATIN, GALET D’ENTRAINEMENT)
RC2-4483-000CNCOVER, ROLLER (PATIN, GALET D’ENTRAINEMENT)
IR4068K316NJCP Adapter assembly (ASSY-CP-ADAPTER)
IR4068K316NICP Adapter assembly (ASSY-CP-ADAPTER)
RM1-5486-000CNCRG. GUIDE LOWER ASSY
IR4068K322NIDark left cover (CVR-LEFT)
RM1-5827-000CNDC CABLE ASSY
RM1-5785-020CNDC CONTROLLER PCB ASSY
RM1-5785-000CNDC CONTROLLER PCB ASSY
RK2-2604-000CNDC Ctrller to Lwr Hgh Vt Flexbe Flt Cble
RM1-5641-000CNDENSITY DETECT ASSY
RC2-5377-000CNDOOR, COVER, 1x500
RM1-5601-000CNDUCT CABLE HOLDER ASSEMBLY
CC493-67917Duplex Registration Assy Kit
RM1-5803-000CNDUPLEXING CABLE ASSY, DUPLEX
RM1-4973-000CNDuplexing drive assy
RM1-5497-010CNFAN
RK2-2418-000CNFan
RK2-2575-000CNFAN
RK2-2577-000CNFAN
RM1-5821-000CNFAN CABLE ASSY
IR4068K313NIFan filter (FLTR-IN)
IR4068K314NIFan filter cover (CVR-FAN)
IR4068K311NIFan motor (FAN-D06037600G-01)
PF2309K127NIFan motor (FAN-D06040810G-01)
RM1-5804-000CNFEED CABLE ASSY
PF2309K125NIFeed motor assembly (ASY-MOT-FE)
RM1-5854-000CNFEEDER PCB ASSY, 1x500
IR4068K303NIFFC btwn inverter interconnection board
RM1-5656-000CNFIXING DRIVE ASSY, DUPLEX
RM1-4983-000CNFIXING MOTOR ASSY
RM1-5498-000CNFLEXIBLE FLAT CABLE ASSY
CE871-69001Formatter Assembly Kit
3160-4244Formatter Fan
PF2309K107NIFront cover assembly (ASY-CVR-F)
RC2-3983-030CNFRONT CRG PRESSURE LEVER
RC2-3983-020CNFront CRG Pressure Lever
RM1-5612-000CNFRONT DOOR ASSY
RM1-5598-000CNFRONT INNER COVER LOWER ASSY
RM1-5495-000CNFRONT INNER COVER UPPER ASSY
RM1-5492-000CNFRONT LIGHT GUIDE ASSY
RC2-4268-000CNGRIP, LEFT, FRONT
RC2-4269-000CNGRIP, LEFT, REAR
IR4068K310NIGrounding feature (SP-GND-SFT-R)
IR4068K345NIGrounding feature with Ctrl Panel Adptor
RC2-4527-000CNGUIDE
RC2-4741-000CNGUIDE, CASSETTE OPTION
RC2-8206-000CNGUIDE, CROSSMEMBER CABLE, UPPER
RC2-4632-000CNGUIDE, INTERLOCK CABLE
RM1-5724-000CNH.V. POWER SUPPLY CABLE ASSY
0950-4935Hard Disk Drive Encryped 250GB
RM1-6694-000CNHIGH VOLTAGE HOLDER ASSY
IR4068K319NIHinge retaining pin (SFT-STP-HNG)
RC2-4291-000CNHINGE, FRONT DOOR
RC2-4292-000CNHINGE, FRONT DOOR
RC2-4726-000CNHINGE, RIGHT DOOR
RC2-4661-000CNHOLDER, DOOR HANDLE, RIGHT
RC2-4665-000CNHOLDER, EXHAUST FAN
RC2-4044-000CNHOLDER, PAPER PICK-UP CONNECTOR
RC2-4369-000CNHOLDER, SENSOR
RM1-5777-000CNI.T.B MOTOR ASSY
RM1-5646-000CNIMAGE SCANNER CN COVER ASSY
RM1-5619-000CNIMAGE SCANNER PSU ASSY
RM1-5544-000CNINNER CONECTING PCB ASSY
PF2309K106NIInput tray assembly (ASY-TRY)
PF2309K118NIInterconnection board (PBA-RELAY)
IR4068K307NIInterconnection board (PBA-TYUKEI)
RM1-5496-000CNINTERLOCK ASSY
RM1-5832-000CNINTERLOCK SWITCH CABLE ASSY
RM1-5645-000CNINTERMEDIATE COVER ASSY
RM1-5621-000CNINTERMEDIATE PAPER FEED ASSY
CC419-67907Internal Hard Disk Drive Assy Kit
CC419-67902Internal Hard Disk Drive Assy Kit
IR4068K306NIInverter (ASSY-INV)
IR4068K304NIInverter fan motor (FAN-MFB30E-05A-006)
RM1-5770-000CNIPTU DRIVER PCB ASSY
RL1-2181-000CNIPTU INNER COVER R ASSY
PF2309K105NIJam door assembly (ASY-CVR-FE-FEED)
CE871-69005Kit-Service Formatter Assy Coral
CE871-69003Kit-Service Formatter Assy Coral
RM1-5763-000CNL.V POWER SUPPLY PCB ASSY110V
RM1-5764-000CNL.V POWER SUPPLY PCB ASSY220V
RM1-5764-010CN-L.V. POWER SUPPLY PCB ASSY, 220V-
CC493-67914Laser/Scanner assy kit
PF2309K104NILeft counterbalance hinge (ASY-HNG-L)
RM1-5632-000CNLEFT PAPER DELIVERY TRAY ASSY
RM1-5616-000CNLEFT SCISSORS HINGE ASSY
RC2-3986-000CNLEVER, CRG. LOCK
RC2-4644-000CNLEVER, RELEASE
RM1-5914-000CNLIFTER ASSY
RM1-5913-000CNLIFTER BASE ASSY
IR4070-SVPNJLJ M4555xx MFP Scanner Whole Unit
IR4070-SVPNILJ M4555xx MFP Scanner Whole Unit
RM1-5801-000CNLOWER MAIN CABLE ASSY
RM1-5763-010CNLV Power Supply PCB Assy
RM1-5779-000CNLW.H.V. POWER SUPPLY PCB ASSY
RM1-5521-010CNMAIN DC MOTOR ASSY
RM1-5521-000CNMAIN DC MOTOR ASSY
CC493-67915Main drive assy kit
CC493-67909-BUMAINT INTERMEDIATE TRANSFER BELT KIT
CC493-67910Maintenance Transfer Kit
CC493-67910BULKMaintenance Transfer Kit
PF2309K130NIMedia presence sensor lever (LVR-FE-EMP)
IR4068K309NIMotor assembly (ASSY-MOTOR-UNIT)
RL1-1937-000CNMP separation pad
CC419-67904Output Bin Bezel
RM1-5615-000CNPAPER DELIVERY ASSY
RM1-5525-000CNPAPER FEED ROLLER (PATIN, GALET D’ENTRAINEMENT) ASSY
RL1-2099-000CNPaper pick up Roller (Patin, galet d’entrainement) (500 SF)
RM1-5929-030CNPAPER PICK-UP ASSY
RM1-5919-000CNPAPER PICK-UP ASSY
RM1-5929-000CNPAPER PICK-UP ASSY
RM1-5549-000CNPAPER PICK-UP DRIVE ASSY
RM1-5934-000CNPAPER PICK-UP DRIVEASSY1x500
RM1-5853-000CNPAPER SENSOR PCB ASSY
CC456-60002PCA-MFP Analog 500 RoHS FAX 8.6A
PHA000151Pharos PC Prox Plus Card Reader
WG8-5696-000CNPhoto interrupter, TLP1243
PF2309K132NIPick assembly cover (ASY-CVR-FE-PICK)
PF2309K131NIPick Roller (Patin, galet d’entrainement) assembly (ASY-ROL-FE-FEED)
RM1-5604-000CNPOSITION DETECT ASSY
RM1-5582-000CNPOWER SWITCH ASSY
PF2309K126NIRead motor assembly (ASY-MOT-RE)
PF2309K114NIRear cover (CVR-F-R)
RM1-5613-000CNREAR COVER ASSY
PF2309K119NIRight counterbalance hinge (ASY-HNG-R)
RM1-5509-020CNRIGHT DOOR ASSY
RM1-5936-000CNRight Door assy 1x500
RM1-5509-000CNRIGHT DOOR ASSY
RM1-5509-010CNRIGHT DOOR ASSY
RM1-5507-000CNRIGHT HANDLE COVER ASSY
RM1-5614-000CNRIGHT SCISSORS HINGE ASSY
CC493-67923Roller (Patin, galet d’entrainement) Cover Replacement Kit
IR4068K312NJScanner Control Board (PBA-SCB)
IR4068K312NIScanner Control Board (PBA-SCB)
IR4068K321NIScanner rear cover (CVR-REAR)
IR4068K302NIScanner release (HNG-LIFT-R)
IR4068K315NIScanner upper cover assy(ASY-UPPER-UNIT)
IR4068K320NISCB-ICB 26 pin cable (ASM-ACB-COR)
IR4068K331NIScrew (SCR-030-060DIT)
IR4068K341NIScrew (SCR-030-060NIT)
IR4068K333NIScrew (SCR-030-060NIT)
IR4068K332NIScrew (SCR-030-060NTP)
IR4068K335NIScrew (SCR-030-080)
IR4068K334NIScrew (SCR-030-080NTP)
IR4068K340NIScrew (SCR-030-120)
IR4068K337NIScrew (SCR03T060SR-W)
IR4068K338NIScrew (SCR03T080PLA-W)
PF2309K115NIScrew (SCR03T100PLA)
IR4068K342NIScrew (SCR-040-100NBB)
IR4068K336NIScrew (SCR-040-200)
PF2309K108NIScrew (SCR04T100PLA)
IR4068K339NIScrew (SCR04T120PLA-D)
PF2309K113NIScrew (SCR-5-4-DAN)
IR4068K343NIScrew (SCR-BTN-M3X8)
XA9-1671-000CNSCREW D M3X8
X49-1449-000CNSCREW, RS, M3X8
RC3-0912-000CNSCREW, STEPPED
XB4-7401-009CNSCREW, TAP, M4X1
CC492-67901SecodaryTraferAsemblyKitduplex
CC493-67908Secondary transfer T2rollerkit
RM1-5815-000CNSENSOR CABLE ASSY
PF2309K133NISeparation pad assembly(ASY-HLD-REV-PAD)
PF2309K135NISeparation pad spring (SP-REV-SPR)
CC493-67909Service Maintenance Kit
CC493-67909BULKService Maintenance Kit-ITB
RM1-5585-000CNSHUTTER ARM ASSY
RM1-5586-000CNSHUTTER ARM ASSY
RM1-5488-000CNSHUTTER ASSY
RM1-5489-000CNSHUTTER ASSY
RC2-4415-000CNShutter lever
IR4068K305NISize sensor (SNS-EY3A-1061-2)
RC2-4514-000CNSPACER
RU6-2316-000CNSpring, compression
RU6-2237-000CNSpring, ground
RC2-4469-000CNSPRING, GROUNDING
RU6-2235-000CNSPRING, TENSION
RU6-2468-000CNSPRING, TENSION
RU6-2236-000CNSpring, tension
RU7-2192-000CNSPRING, TENSION
RU6-2247-000CNSPRING, TORSION
RC2-4645-000CNSPRING, TORSION
RC2-4642-000CNSTAND, SCISSORS HINGE, LEFT
RC2-4646-000CNSTAND, SCISSORS HINGE, RIGHT
RK2-2415-000CNStepping motor, DC (developing disengag
RM1-5826-000CNSUB CONTROLLER CABLE ASSY
RM1-5825-000CNSUB PS AD CABLE ASSY
WC4-5303-000CNSWITCH
RM1-5807-000CNSWITCH CABLE ASSY
WC2-5637-000CNSWITCH, PUSH
CC493-67913Toner collection Unit kit
RM1-5771-000CNTONER REMAIN PCB ASSY
CC493-67906Tray 1 Roller (Patin, galet d’entrainement) Kit
RC2-4218-000CNTray, waste toner catch
CC493-67907Tray2-5FeedSeperationrollerkit
RM1-5781-000CNUP.H.V. POWER SUPPLY PCB ASSY
PF2309K129NIUpper paper path assy(ASY-GIDREV-SPR)
IR4068K301NIUSB cable for Control Panel (ASM-USB)
RM1-5519-000CNWASTE TONER DUCT ASSY
RM1-5605-000CNWASTE TONER MOTOR ASSY
RM1-5605-010CNWASTE TONER MOTOR ASSY
RM1-5584-000CNWASTE TONER PAPER FEED ASSY
RM1-5545-000CNWASTE TONNER DETECT ASSY

Caractéristiques techniques

HP Color LaserJet Enterprise CM4540, CM4540F, CM4540FSKM

Vitesse noir40 ppm
Vitesse couleur 40 ppm
Bac à papier500 feuilles
Ref toner noirCE264X
Capacité toner noir17000 pages
Ref toner couleur CF031A
Capacité toner couleur 12500 pages